Is Atlassian Support down?
Current Atlassian Support status is UP

We checked the official Atlassian Support Status Page 9 sec. ago. Learn more
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Recent Atlassian Support Outages and Issues

Follow the recent outages and downtime for Atlassian Support in the table below.

Start Time

Type

Length

Message

Details

March 22, 2023 18:36 UTC

DOWN

16 minutes

Knowledge Base and Documentation Search Outage

See more
Start Time

March 22, 2023 18:36 UTC

Type DOWN
Affected Components

Search

Message

Knowledge Base and Documentation Search Outage

Details

Identified - We are investigating reports of intermittent errors for ALL Atlassian Support Knowledge Base and Documentation users. Root cause looks to be a rotation of API keys. The affected Keys are being updated. Mar 22, 2023 - 18:33 UTC

March 15, 2023 15:01 UTC

WARN

29 minutes

Support tickets are erroneously reported as 'Resolved'

See more
Start Time

March 15, 2023 15:01 UTC

Type WARN
Affected Components

Support Portal

Message

Support tickets are erroneously reported as 'Resolved'

Details

Investigating - When viewed through our support channel, some open tickets will be displayed on the "Resolved" status. We're currently investigating this issue and will post more updates soon. Mar 15, 2023 - 14:57 UTC

February 26, 2023 20:31 UTC

MAINT

about 1 hour

confluence.atlassian.com is undergoing maintenance

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Start Time

February 26, 2023 20:31 UTC

Type MAINT
Affected Components

Knowledge Base

Message

confluence.atlassian.com is undergoing maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 26, 2023 - 20:30 UTC

February 16, 2023 19:56 UTC

DOWN

about 1 hour

Preferences Center Outage

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Start Time

February 16, 2023 19:56 UTC

Type DOWN
Affected Components

Preferences Center

Message

Preferences Center Outage

Details

Investigating - Email Preferences Center is currently experiencing intermittent issues. We're currently investigating the issue. Feb 16, 2023 - 19:55 UTC

February 07, 2023 18:01 UTC

MAINT

about 2 hours

Atlassian Community Scheduled Maintenance

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Start Time

February 07, 2023 18:01 UTC

Type MAINT
Affected Components

Community

Message

Atlassian Community Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 07, 2023 - 18:00 UTC

2023-03-25 14:21:21 UTC UTC

STATUS

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2023-03-25 14:21:21 UTC UTC

STATUS

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2023-03-25 14:21:21 UTC UTC

STATUS

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2023-03-25 14:21:21 UTC UTC

STATUS

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2023-03-25 14:21:21 UTC UTC

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StatusGator has over 3 years of Atlassian Support status history.

Atlassian Support Components and Services

View details of the current Atlassian Support status below.

Name

Status

Details

Atlassian Support API Docs

UP See more

Atlassian Support Blogs

UP See more

Atlassian Support Careers

UP See more

Atlassian Support Community

UP See more

Atlassian Support Content Delivery

UP See more

Atlassian Support Downloads Access

UP See more

Atlassian Support Knowledge Base

UP See more

Atlassian Support Preferences Center

UP See more

Atlassian Support Public Issues Tracker

UP See more

Atlassian Support Search

UP See more

Atlassian Support Ticketing

UP See more

Atlassian Support Training

UP See more

Support Portal

UP See more

No outages or status changes in the last 24 hours

Atlassian Support status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Atlassian Support Outage and Status History

We've been monitoring Atlassian Support outages since November 10, 2019.
Here's the history of service outages we've observed from the Atlassian Support Status Page:

Instant enriched data from
2,690 status pages

About Our Atlassian Support Status Page Integration

Atlassian Support is a Productivity solution that StatusGator has been monitoring since November 2019. Over the past over 3 years, we have collected data on on more than 174 outages that affected Atlassian Support users. When Atlassian Support publishes downtime on their status page, they do so across 13 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Atlassian Support to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Atlassian Support incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Atlassian Support is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Atlassian Support is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Atlassian Support posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Atlassian Support enters a pre-planned maintenance window, keeping you up to date.

Since Atlassian Support publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Atlassian Support posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Atlassian Support has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Atlassian Support has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Atlassian Support down today?

According to its status page Atlassian Support is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Atlassian Support is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Atlassian Support is having issues?

There are two main options: You can check the Atlassian Support status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Atlassian Support status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Atlassian Support status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Atlassian Support customer support while checking everything on your side. You can also try Tweeting at them via @AtlassianHelp on Twitter. Or visit their official status page or website:

Where do you get the official Atlassian Support status?

We use the official Atlassian Support status page. Here are links to their status page and other helpful links.

Atlassian Support Down?

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