| September 13, 2019 17:12 UTC |
WARN
|
ongoing
|
|
Missing eBay Orders |
Investigating - We are currently investigating reports of eBay orders failing to download to Brig... |
| September 12, 2019 07:02 UTC |
MAINTENANCE
|
30 minutes
|
|
Essential Maintenance - All Accounts |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| September 06, 2019 08:19 UTC |
WARN
|
about 5 hours
|
|
Missing Amazon Orders |
Monitoring - We are rolling out a fix to pull missing orders into Brightpearl accounts and are mo... |
| August 25, 2019 22:17 UTC |
WARN
|
1 day
|
|
Orders not being received from Shopify |
Update - We are investigating reports of orders not being downloaded from Shopify. Meanwhile, ple... |
| August 24, 2019 06:00 UTC |
WARN
|
about 8 hours
|
|
Degraded Performance - Some US Hosted Accounts |
Update - We are continuing to investigate this issue. Aug 24, 05:57 UTC |
| August 06, 2019 19:02 UTC |
MAINTENANCE
|
32 minutes
|
|
All Systems Operational |
|
| July 31, 2019 10:33 UTC |
WARN
|
about 2 hours
|
|
Intermittent 'Whoops' error screen seen in WMS |
Identified - We've identified an issue with the WMS platform this morning after today's scheduled... |
| July 31, 2019 04:30 UTC |
MAINTENANCE
|
about 3 hours
|
|
Brightpearl WMS (Warewolf) Routine Maintenance (31st July) |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| July 14, 2019 01:17 UTC |
WARN
|
3 days
|
|
Occasional Slow Speeds For Users |
Investigating - We are currently investigating an issue in which some accounts are experiencing s... |
| July 12, 2019 18:55 UTC |
WARN
|
about 21 hours
|
|
Account Access |
Update - We've identified further reports of login issues affecting customers in the US region. W... |
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