Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 0 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since March 13, 2015

Recent Events

Start Time Type Length Message Details
August 15, 2018 15:00 UTC WARN ongoing Degraded performance of Shopify inventory synchronization Identified - We have published a fix to return the inventory synchronization to normal speeds. Ho...
August 15, 2018 14:55 UTC DOWN 5 minutes External sales channels connection issues on our US servers Investigating - We are currently experiencing issues communicating with eBay, Amazon and some leg...
July 31, 2018 19:15 UTC WARN 15 days Degraded performance of Shopify inventory synchronization Identified - We have published a fix to return the inventory synchronization to normal speeds. Ho...
July 30, 2018 20:00 UTC DOWN about 1 hour Log-in Unavailable US East and US West Monitoring - A fix has been implemented and we are monitoring the results. Jul 30, 20:14 UTC
July 30, 2018 19:00 UTC WARN about 1 hour 'Assigned To' feature for Sales Orders Monitoring - A fix has been implemented and we are monitoring the results Jul 30, 19:33 UTC
July 27, 2018 10:15 UTC DOWN 15 minutes EU Login Issues Investigating - We are currently aware of login issues affecting customers in the EU region. We a...
July 27, 2018 08:10 UTC DOWN 21 minutes EU Login Issues Investigating - We are currently aware of login issues affecting customers in the EU region. We a...
July 04, 2018 09:06 UTC DOWN 15 minutes Log-in Unavailable Update - EU login issues should now been resolved and we're now working on restoring service to t...
June 29, 2018 19:20 UTC WARN about 16 hours Some Shopify orders not downloading Monitoring - We have released a fix that should resolve this issue, and we are now monitoring. Ju...
June 29, 2018 19:00 UTC DOWN 20 minutes Shopify orders not downloading Investigating - We are currently investigating an issue in which Shopify orders are not downloadi...