Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 4 WARN notices last 30 days
  • There were 2 DOWN notices last 30 days

Status History

Monitoring since March 13, 2015

Recent Events

Start Time Type Length Message Details
July 14, 2019 01:17 UTC WARN 3 days Occasional Slow Speeds For Users Investigating - We are currently investigating an issue in which some accounts are experiencing s...
July 12, 2019 18:55 UTC WARN about 21 hours Account Access Update - We've identified further reports of login issues affecting customers in the US region. W...
July 08, 2019 16:08 UTC DOWN about 16 hours Live shipping rates app not returning shipping rates. Investigating - We are currently aware of an issue affecting the live shipping rates app within B...
July 06, 2019 07:04 UTC MAINTENANCE about 1 hour Scheduled Maintenance (US, AUS, NZ) In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 02, 2019 14:27 UTC WARN 2 days Amazon orders downloading without shipping rows Investigating - We are currently investigating reports that some Amazon orders are downloading wi...
July 02, 2019 14:02 UTC DOWN 25 minutes Intermittent issues accessing Brightpearl (502 errors) Identified - A widespread issue with our CDN provider, Cloudflare, is resulting in problems acces...
June 27, 2019 13:26 UTC WARN 5 days Intermittent issues accessing Brightpearl (502 errors) Identified - A widespread issue with our CDN provider, Cloudflare, is resulting in problems acces...
June 19, 2019 11:22 UTC WARN 8 days Shopify Real-Time Inventory Sync Delay Investigating - We are currently aware of an issue whereby real-time inventory updates from Brigh...
June 11, 2019 04:32 UTC MAINTENANCE about 3 hours Brightpearl WMS (Warewolf) Routine Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
May 23, 2019 06:01 UTC MAINTENANCE about 1 hour Brightpearl Core Server Maintenance - Thursday 23rd of May 2019 06:00 (UTC) In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...