Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 5 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since March 13, 2015

Recent Events

Start Time Type Length Message Details
November 20, 2018 15:20 UTC WARN ongoing Partially Degraded Service
November 15, 2018 17:30 UTC WARN about 1 hour Automation Order Processing Issues Investigating - We are currently investigating reports of automation rules failing to run on acco...
November 13, 2018 17:05 UTC WARN about 4 hours Issues downloading Shopify orders Investigating - We are currently investigating a reported issue with Shopify orders failing to do...
November 13, 2018 11:24 UTC MAINTENANCE 25 minutes [Scheduled] Automation App Maintenance in US Investigating - We are upgrading the Automation App for our US based customers. There may be a sm...
November 07, 2018 15:21 UTC DOWN 24 minutes Log-in Unavailable US East and US West Monitoring - A fix has been implemented and we are monitoring the results. Nov 7, 15:26 UTC
November 01, 2018 09:15 UTC MAINTENANCE 11 minutes Brightpearl WMS (Warewolf) Maintenence In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
October 30, 2018 09:45 UTC WARN about 1 hour Automation app failing to process some orders. Investigating - We are currently investigating an issue whereby automation rules are failing to p...
October 23, 2018 13:30 UTC WARN 40 minutes PDF document generator issues - label printing and email docs. Monitoring - We believe we have identified the cause of the issue and have implemented a fix. Oct...
October 19, 2018 15:41 UTC MAINTENANCE about 4 hours Degraded performance of Shopify inventory synchronization Monitoring - We have completed and released an initial fix that increased the capacity and optimi...
October 19, 2018 10:25 UTC WARN about 5 hours Degraded performance of Shopify inventory synchronization Monitoring - We have completed and released an initial fix that increased the capacity and optimi...