| November 20, 2018 15:20 UTC |
WARN
|
ongoing
|
|
Partially Degraded Service |
|
| November 15, 2018 17:30 UTC |
WARN
|
about 1 hour
|
|
Automation Order Processing Issues |
Investigating - We are currently investigating reports of automation rules failing to run on acco... |
| November 13, 2018 17:05 UTC |
WARN
|
about 4 hours
|
|
Issues downloading Shopify orders |
Investigating - We are currently investigating a reported issue with Shopify orders failing to do... |
| November 13, 2018 11:24 UTC |
MAINTENANCE
|
25 minutes
|
|
[Scheduled] Automation App Maintenance in US |
Investigating - We are upgrading the Automation App for our US based customers. There may be a sm... |
| November 07, 2018 15:21 UTC |
DOWN
|
24 minutes
|
|
Log-in Unavailable US East and US West |
Monitoring - A fix has been implemented and we are monitoring the results. Nov 7, 15:26 UTC |
| November 01, 2018 09:15 UTC |
MAINTENANCE
|
11 minutes
|
|
Brightpearl WMS (Warewolf) Maintenence |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| October 30, 2018 09:45 UTC |
WARN
|
about 1 hour
|
|
Automation app failing to process some orders. |
Investigating - We are currently investigating an issue whereby automation rules are failing to p... |
| October 23, 2018 13:30 UTC |
WARN
|
40 minutes
|
|
PDF document generator issues - label printing and email docs. |
Monitoring - We believe we have identified the cause of the issue and have implemented a fix. Oct... |
| October 19, 2018 15:41 UTC |
MAINTENANCE
|
about 4 hours
|
|
Degraded performance of Shopify inventory synchronization |
Monitoring - We have completed and released an initial fix that increased the capacity and optimi... |
| October 19, 2018 10:25 UTC |
WARN
|
about 5 hours
|
|
Degraded performance of Shopify inventory synchronization |
Monitoring - We have completed and released an initial fix that increased the capacity and optimi... |
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