| August 15, 2018 15:00 UTC |
WARN
|
ongoing
|
|
Degraded performance of Shopify inventory synchronization |
Identified - We have published a fix to return the inventory synchronization to normal speeds. Ho... |
| August 15, 2018 14:55 UTC |
DOWN
|
5 minutes
|
|
External sales channels connection issues on our US servers |
Investigating - We are currently experiencing issues communicating with eBay, Amazon and some leg... |
| July 31, 2018 19:15 UTC |
WARN
|
15 days
|
|
Degraded performance of Shopify inventory synchronization |
Identified - We have published a fix to return the inventory synchronization to normal speeds. Ho... |
| July 30, 2018 20:00 UTC |
DOWN
|
about 1 hour
|
|
Log-in Unavailable US East and US West |
Monitoring - A fix has been implemented and we are monitoring the results. Jul 30, 20:14 UTC |
| July 30, 2018 19:00 UTC |
WARN
|
about 1 hour
|
|
'Assigned To' feature for Sales Orders |
Monitoring - A fix has been implemented and we are monitoring the results Jul 30, 19:33 UTC |
| July 27, 2018 10:15 UTC |
DOWN
|
15 minutes
|
|
EU Login Issues |
Investigating - We are currently aware of login issues affecting customers in the EU region. We a... |
| July 27, 2018 08:10 UTC |
DOWN
|
21 minutes
|
|
EU Login Issues |
Investigating - We are currently aware of login issues affecting customers in the EU region. We a... |
| July 04, 2018 09:06 UTC |
DOWN
|
15 minutes
|
|
Log-in Unavailable |
Update - EU login issues should now been resolved and we're now working on restoring service to t... |
| June 29, 2018 19:20 UTC |
WARN
|
about 16 hours
|
|
Some Shopify orders not downloading |
Monitoring - We have released a fix that should resolve this issue, and we are now monitoring. Ju... |
| June 29, 2018 19:00 UTC |
DOWN
|
20 minutes
|
|
Shopify orders not downloading |
Investigating - We are currently investigating an issue in which Shopify orders are not downloadi... |
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