PowerSchool Outage History

PowerSchool Enrollment Express form submissions were unavailable for about 1 hour and 15 minutes due to an outage affecting Enrollment Express/ECollect. Users encountered 502 or 504 gateway errors when accessing or submitting enrollment forms in Enrollment Express and ECollect. The outage began on 4:32 PM UTC and was mitigated by 5:47 PM UTC. Reports from users across the United States described form submission difficulties via web and mobile interfaces.

PowerSchool issued multiple updates during the incident, noting the issue and later its mitigation. After the fix, the affected components returned to normal and monitoring continued to ensure stability. The disruption was centered on enrollment activities with no broader service outages reported for other PowerSchool services during this time.

PowerSchool carried out a scheduled maintenance window to upgrade Unified Talent / Perform Enterprise and Unified Talent / Professional Learning to version 25.7.1.0. The maintenance began on 4:32 AM UTC and was completed by 10:02 AM UTC. During the window, both components were listed as in maintenance, which typically indicates temporary access limitations for users of these modules.

The service remained within the maintenance window as the upgrade was applied, and the status page documented the progression from in progress maintenance to a return to normal operations. The incident affected two components and lasted about 5 hours and 30 minutes.

PowerSchool conducted an extended OS patching window affecting Cognos Reporting, eFinancePlus, PowerSchool eSchoolPlus SIS, and BusinessPlus Production Servers. The maintenance began at Aug 2, 2025 4:02 AM UTC and concluded at Aug 2, 2025 6:02 PM UTC, lasting roughly 14 hours. This was a planned activity, and there were no reported outages outside of the maintenance period; services were progressively brought back online as components completed updates.

PowerSchool SIS in the East Zone experienced intermittent connectivity for about 2 hours, affecting access to the Student Information System for East Zone users. The outage began at Aug 1, 2025 6:47 PM UTC and was resolved by Aug 1, 2025 8:57 PM UTC. The issue appeared limited to the East Zone, with no global disruption reported. PowerSchool issued 2 status updates during the incident, first noting an investigation and later confirming restoration.

PowerSchool's status page communicated the investigation and resolution steps, with updates tied to the East Zone impact and the eventual recovery of services for PowerSchool SIS customers.

PowerSchool conducted scheduled maintenance on the MyPowerHub component as part of the 25.7.4.0 release. The maintenance window began at Jul 31, 2025 12:02 AM UTC and was completed by Jul 31, 2025 5:07 AM UTC, lasting roughly 5 hours and 5 minutes. During this window, MyPowerHub appeared in maintenance status and users may have experienced interruptions or reduced functionality. The outage aligns with a planned release window and is not indicative of a broader outage. The incident shows limited impact beyond the maintenance period, with no regional pattern indicated.

PowerSchool conducted a multi-day scheduled maintenance across Analytics & Insights, Performance Matters, eFinancePlus, and PowerSchool SIS. The maintenance window began at Jul 26, 2025 12:32 AM UTC with Analytics & Insights moved into maintenance and then progressed through upgrades and infrastructure work across the four components over the next two days. The incident was tracked with 8 official status updates detailing upgrades and status changes, and Analytics & Insights returned to up status by Jul 28, 2025 1:02 AM UTC.

This was planned maintenance rather than an unplanned disruption, with components transitioning through maintenance and gradually returning to normal as upgrades completed across the four services.

PowerSchool carried out a scheduled maintenance window for MyPowerHub 25.7.3.0. The MyPowerHub component entered maintenance at 12:02 AM UTC and returned to normal at 5:02 AM UTC UTC, lasting roughly five hours. The window corresponded to Jul 23, 2025 17:00 PDT. During this time, PowerSchool posted two status updates: one noting that maintenance was in progress and another confirming that MyPowerHub was back to normal.

PowerSchool's Schoology Learning experienced a service functionality delay affecting core features used to distribute course templates, send notifications, and perform bulk copying. Users may have seen slowed or incomplete operations while this was investigated.

The incident began at Jul 22, 2025 3:32 PM UTC and was resolved by Jul 23, 2025 1:32 PM UTC. The provider posted an initial investigation update and later confirmed restoration of the affected functionality.

Geographic impact appears limited to the Schoology Learning component within PowerSchool, with the issue lasting roughly 22 hours.

PowerSchool SIS underwent a scheduled maintenance window to upgrade to Version 25.7.2.0. The maintenance began at Jul 20, 2025 1:02 AM UTC and ended at Jul 20, 2025 10:02 AM UTC. The PowerSchool status page indicated the upgrade was in progress during the window, and services returned to normal after the maintenance concluded. The provider published two status updates documenting the maintenance window and its completion.

PowerSchool is performing a planned maintenance window affecting several components, including Special Programs, PowerSchool eSchoolPlus SIS, and BusinessPlus. No outages were reported by users during the window. The maintenance ran from 1:32 AM UTC to 5:32 PM UTC UTC, roughly 16 hours, with multiple updates posted and all components eventually returned to up status.