PowerSchool Outage History

PowerSchool's Atrieve web access was briefly unavailable for about 19 minutes, beginning at 11:58 AM UTC and resolving by 12:17 PM UTC. The outage affected 14 Atrieve hosts, disrupting access for users trying to reach the Atrieve web interface. PowerSchool's status page documented the incident as Investigating and later as Resolved, with two updates describing the restoration of services as the hosts returned to normal operation.

PowerSchool carried out a scheduled maintenance window to upgrade Unified Talent / Perform Enterprise and Unified Talent / Professional Learning to version 25.6.0.0. The maintenance began at Jun 2, 2025 4:02 AM UTC and concluded at Jun 2, 2025 10:02 AM UTC, with both components listed as undergoing maintenance. The window lasted about 6 hours, and two status updates were published documenting progress and restoration of services.

PowerSchool SIS underwent a brief scheduled maintenance window for the State/Provincial Reporting upgrade to version 25.5.2.0. The maintenance began at 10:07 AM UTC and ended at 10:12 AM UTC, with services returning to normal shortly after. The PowerSchool status page listed the window as in progress and provided updates during the maintenance.

PowerSchool SIS underwent a scheduled maintenance window to upgrade to Version 25.5.2.0. The Status page indicated maintenance was in progress with updates to follow. The window began at Jun 1, 2025 1:02 AM UTC and concluded at Jun 1, 2025 10:02 AM UTC, lasting about 9 hours. The notice referenced a May 31, 2025 18:00 PDT start.

During the window, only the PowerSchool SIS component was affected; users may have experienced limited access while the upgrade completed. The provider issued 2 status updates during the incident, and services returned to normal after the maintenance concluded. No user reports were recorded.

PowerSchool carried out a scheduled maintenance window impacting PowerSchool eSchoolPlus SIS, Performance Matters, and Unified Talent / SmartFind Express Absence Management. The Work included upgrades to Performance Matters (version 25.5.0.0) and SmartFind Express Absence Management (version 25.5.0.0), with eSchoolPlus SIS entering maintenance during the window and returning to normal operation as upgrades progressed.

PowerSchool SIS login issue affected SchoolMessenger Communicate access, with users unable to log in via the PowerSchool SIS plugin. The incident lasted from 7:37 PM UTC to 8:57 PM UTC, roughly 1 hour and 20 minutes. As a workaround, users could log in to SchoolMessenger Communicate directly without using the PowerSchool SIS plugin. The incident involved the SchoolMessenger / SchoolMessenger Communicate component, and two official updates were issued during the outage before service returned to normal.

PowerSchool carried out scheduled maintenance for MyPowerHub beginning at 12:12 AM UTC and ending at 5:02 AM UTC, totaling about 4 hours 50 minutes. The MyPowerHub component transitioned to maintenance during the window and returned to normal at the end. The provider published 2 status updates documenting the maintenance window. This was a planned operation affecting MyPowerHub.

PowerSchool conducted a brief scheduled maintenance window to deploy the MyPowerHub release. The window began at 12:02 AM UTC and ended at 12:07 AM UTC UTC, with the MyPowerHub component temporarily unavailable before returning to normal operation. The status updates described the release maintenance and confirmed the service was restored.

PowerSchool Unified Talent experienced latency in the Applicant Tracking feature, causing slow response times for users trying to access and submit information within Unified Talent / Applicant Tracking. This degraded performance affected recruiters and applicants relying on timely access to records and submissions.

The incident began at May 27, 2025 4:08 PM UTC and lasted about 2 hours and 9 minutes, with the service returning to normal by May 27, 2025 6:17 PM UTC. The provider issued 2 status updates during the incident as teams investigated the issue and deployed a fix.

PowerSchool SIS underwent a scheduled TX upgrade as part of a maintenance window. The window ran from 1:02 AM UTC to 10:02 AM UTC UTC, lasting about 9 hours. The Texas-focused upgrade was Version 25.5.2.1 and may have caused temporary access interruptions during the maintenance. Two status updates were posted by PowerSchool: the first at 1:02 AM UTC noting maintenance in progress, and the second at 10:02 AM UTC confirming completion and return to normal. The TX-specific upgrade had no broader regional impact reported.