There were 297 PowerSchool outages since January 2025 which are summarized below, including incident details, duration, and resolution information.
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Minor
: PowerSchool SIS upgrade during extended maintenance window
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(12 hours)
PowerSchool carried out a scheduled maintenance window to upgrade the PowerSchool eSchoolPlus SIS to 25.3.1.0 and perform maintenance on Special Programs. The maintenance began at and concluded with services returning to normal by . The work occurred in phases across two components, with each component returning to an operational state by the end of the window.
Minor
: PowerSchool SIS upgrade during scheduled maintenance
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(8 hours and 55 minutes)
PowerSchool SIS underwent a scheduled maintenance window to apply the Version 25.4.2.0 upgrade. The maintenance began at and lasted about 8 hours 55 minutes, completing at . During this period the PowerSchool SIS component was listed in maintenance and normal access to SIS features could have been intermittently impacted. The upgrade was communicated via the PowerSchool status page, and services were restored when the maintenance window ended.
Minor
: PowerSchool Schoology Learning site loading issues
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(1 hour and 15 minutes)
PowerSchool's Schoology Learning experienced intermittent loading issues that affected navigation for some users. Reloading the page sometimes resolved the problem. The outage began at and lasted about 1 hour 15 minutes, with resolution by . The incident impacted the Schoology Learning component across PowerSchool's platform, causing delays when accessing course content.
The PowerSchool status page documented two updates during the incident: the initial notification indicating an investigation into intermittent navigation errors, and a follow-up noting the issue had been resolved and services returned to normal. The outage appeared contained to Schoology Learning and did not indicate a broader platform-wide impact.
PowerSchool conducted a scheduled maintenance window to upgrade to Professional Learning & Perform Enterprise version 25.4.0.0, affecting 18 components across Atrieve hosts and Unified Talent services (Perform Enterprise and Professional Learning). The maintenance began at and concluded at , lasting about 6 hours and 30 minutes. During the window, the affected components transitioned to maintenance status and later returned to normal operation as the upgrade completed.
Minor
: PowerSchool maintenance across SIS suite and related apps
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(1 day and 7 hours)
PowerSchool conducted scheduled maintenance across the SIS suite and related components, including Cognos Reporting, eFinancePlus, PowerSchool eSchoolPlus SIS, BusinessPlus, and the core PowerSchool SIS. The maintenance window began at and spanned until , covering roughly 31 hours. During the window, multiple components transitioned into maintenance and were progressively brought back online as upgrades completed. The maintenance affected five components in total and caused temporary periods of reduced or paused service for parts of the PowerSchool environment.
The provider issued 7 status updates during the maintenance window. Progress milestones included: at BusinessPlus entered maintenance; at eFinancePlus and PowerSchool eSchoolPlus SIS returned to up; at BusinessPlus came back up; at PowerSchool SIS Core 25.3.0.0 Release Upgrade began with PowerSchool SIS moving to maintenance; at Cognos Reporting moved to up; and at PowerSchool SIS returned to up.
PowerSchool carried out a scheduled maintenance window for MyPowerHub (version 25.4.0.0). The operation began at and concluded at , lasting roughly 5 hours. During the window, the MyPowerHub component moved from up to maintenance and back to up as the upgrade progressed.
The provider issued two status updates during the incident, noting the start of maintenance and the completion of the window, after which MyPowerHub returned to its normal state.
Minor
: PowerSchool Ad Hoc reporting outage hits Talent modules
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(40 minutes)
PowerSchool experienced a brief Ad Hoc reporting outage affecting Unified Talent / Perform Enterprise and Unified Talent / Professional Learning. The incident began at and was resolved by , lasting about 40 minutes. PowerSchool issued two status updates during the incident: an initial investigation notice and a restoration confirmation. The issue was isolated to Ad Hoc reporting and did not indicate a broader system-wide outage.
PowerSchool's Unified Talent / Candidate Assessment experienced an outage that prevented access to Educator Professional Inventory (EPI) assessment links. The affected page loaded blank and applicants could experience timeouts when attempting the assessment, hindering those applying to EPI tasks. The outage began on and was resolved on , lasting about 14 hours and 30 minutes.
PowerSchool experienced a brief outage impacting the Atrieve service across 16 hosts, causing error responses for multiple customers. The incident began at and prompted an investigation by PowerSchool.
Minor
: PowerSchool SIS upgrade and eFinancePlus maintenance
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(9 hours)
PowerSchool conducted a scheduled maintenance window to upgrade PowerSchool SIS to State/Provincial Reporting Version 25.3.2.1 and to perform maintenance on the eFinancePlus module. The maintenance window ran from to , during which both components were listed as in maintenance.
During the window, the eFinancePlus component entered maintenance at and PowerSchool SIS updates were communicated at . The PowerSchool status page provided ongoing updates as the upgrade progressed, and services were returned to normal by the end of the window.
