Proofpoint Outage History

The Proofpoint Hosted email digest service experienced intermittent failures that could cause some digests to fail delivery when the digest query returned an error. The issue affected email digests during the 12:00 UTC to 16:00 UTC window and could disrupt scheduled deliveries for Proofpoint Hosted customers. The incident began at Nov 17, 2025 2:03 AM UTC and was resolved by Nov 17, 2025 2:18 AM UTC, lasting about 15 minutes. The Proofpoint status page described a defect in PPS that could halt the digest when a failure response code was received from the digest query, and cross-functional teams were actively investigating and implementing a fix. The provider issued 2 status updates during the incident.

Proofpoint's PPS Hosted Email Digest service experienced intermittent failures that could halt digests when the digest query returned a failure code. This affected email digests during the scheduled processing window between 12:00 UTC and 16:00 UTC. The incident began at Nov 17, 2025 1:48 AM UTC and was resolved by Nov 17, 2025 1:57 AM UTC, lasting about 9 minutes.

Proofpoint Hosted customers experienced intermittent failures with the Proofpoint Email Digest service, causing some digests to fail delivery for digests scheduled or running during the window from 12:00 PM UTC to 4:00 PM UTC UTC. End users may have received incomplete or delayed emails. Proofpoint posted two status updates during the incident as teams investigated; the issue was tracked as a defect in PPS for Proofpoint Hosted customers that can halt the digest when a failure response code is received from the digest query. The service was restored by Nov 17, 2025 1:43 AM UTC.

Proofpoint Hosted email digests experienced intermittent delivery failures due to a defect in PPS that can halt the digest when a failure response code is received from the digest query. Digests scheduled or running during the window between 12:00 PM UTC and 4:00 PM UTC could fail to deliver to intended recipients. The status page transitioned to a degraded state at Nov 16, 2025 2:18 PM UTC, as Proofpoint teams worked to mitigate the issue.

The service returned to normal by 8:33 PM UTC. Proofpoint issued 2 status updates during the incident, detailing the digests being affected and the mitigation steps. Affected component: email digest for Proofpoint Hosted customers.

Proofpoint Hosted customers experienced intermittent email digest delivery failures during the 12:00 UTC to 16:00 UTC window, with some digests not delivering to intended recipients. The status page indicated a defect in PPS that could halt the digest when a failure response code is received from the digest query, causing digests to fail intermittently. The incident began around 12:00 PM UTC and was resolved by 2:13 PM UTC. Proofpoint posted two official status updates as the issue progressed, noting cross-functional teams were actively addressing the problem and that digests scheduled during these hours were at risk of intermittent failures.

Proofpoint's Hosted Digest service experienced intermittent failures during the window between 12:00 PM UTC and 4:00 PM UTC, causing some digests to fail delivery to end users. Digest processing could be disrupted for digests scheduled or running within that period due to a defect in PPS for Proofpoint Hosted customers that could halt the digest when a failure response code was received from the digest query. The issue affected the email digest workflow and may have resulted in incomplete or delayed deliveries for affected digests.

Proofpoint Hosted email digests experienced intermittent delivery failures, affecting digests scheduled between 12:00 PM UTC and 4:00 PM UTC UTC. Some end users may have seen unsuccessful deliveries for digest emails during this window.

Proofpoint Hosted customers experienced intermittent failures in the Email Digest service, with some digests failing to deliver to intended recipients. Digests scheduled or running during the 12:00 UTC to 16:00 UTC window could be affected, leading to partial delivery issues for digest emails.

The incident began at Nov 15, 2025 5:33 AM UTC and was resolved by Nov 15, 2025 11:43 AM UTC, lasting about 6 hours and 10 minutes. Proofpoint posted 2 status updates during the incident, describing a defect in PPS for Proofpoint Hosted customers that can halt the digest when a failure response code is received from the digest query. Cross-functional teams were actively engaged to restore normal operation.

Proofpoint Hosted email digests experienced intermittent failures due to a defect in PPS that could halt the digest when a failure response code is received from the digest query. This impacted email digests scheduled between 12:00 PM UTC and 4:00 PM UTC, risking unsuccessful deliveries to end users. Proofpoint's cross-functional teams were engaged to investigate and fix the defect, and the provider issued two official status updates during the incident. The outage began at 2:13 AM UTC and was resolved by 5:28 AM UTC, lasting roughly 3 hours and 15 minutes.

Proofpoint Email Digests experienced intermittent delivery failures for about four hours, affecting Proofpoint Hosted customers during the 12:00-16:00 UTC window on 2025-11-14. A defect in PPS could halt the digest when a failure response code was received from the digest query, leading to some end users not receiving their digests. The issue prompted two status updates on the Proofpoint status page, the first at Nov 14, 2025 9:23 PM UTC and the second at Nov 15, 2025 2:08 AM UTC confirming restoration.