Is Sailthru User Interface down?
Current Sailthru User Interface status is UP

We checked the official Sailthru User Interface Status Page 3 min. 26 sec. ago. Learn more
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Recent Sailthru User Interface Outages and Issues

Follow the recent outages and downtime for Sailthru User Interface in the table below.

Start Time

Type

Length

Message

Details

April 26, 2024 16:22 UTC

WARN

about 3 hours

Reports of SMS codes not arriving for MFA verification

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Start Time

April 26, 2024 16:22 UTC

Type WARN
Affected Components

User Interface

Message

Reports of SMS codes not arriving for MFA verification

Details

We have received reports of codes not arriving when SMS is setup as the MFA verification method to login to the application. Our teams are digging in on this, and we'll provide updates here.For users setup with the SMS verification method to gain access to the application in the mean time, please have an account admin reset MFA for your user, and use an authenticator app for your verification method. How-to on resetting MFA and logging in using an authenticator app for your verification method is available in Get Started.

March 05, 2024 02:12 UTC

WARN

35 minutes

User authentication issues

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Start Time

March 05, 2024 02:12 UTC

Type WARN
Affected Components

User Interface

Message

User authentication issues

Details

Our authentication provider is experiencing an incident, and because their service is intermittently unreachable, we’ve switched to our backup method for authentication. When attempting to login, you should be redirected to https://my.sailthru.com/magic_link to authenticate using your Engage by Sailthru username. Once logged in, you shouldn’t expect any differences in user experience.

February 06, 2024 15:47 UTC

WARN

10 minutes

Unavailability of Recipient's Local Time and Personalized for Recipient when Scheduling a Campaign

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Start Time

February 06, 2024 15:47 UTC

Type WARN
Affected Components

User Interface

Message

Unavailability of Recipient's Local Time and Personalized for Recipient when Scheduling a Campaign

Details

We are investigating reports of the unavailability of Recipient's Local Time and Personalized for Recipient (Personalized Send Time) within the Scheduling portion a Campaign. We will post updates here as we have them. Thank you!

February 06, 2024 14:52 UTC

WARN

about 1 hour

Unavailability of Recipient's Local Time and Personalized for Recipient when Scheduling a Campaign

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Start Time

February 06, 2024 14:52 UTC

Type WARN
Affected Components

E-Mail Sending & Deliverability

Site Personalization Manager

Reporting

Mobile

Hosted Pages

API

Business Intelligence

Sailthru Connect

Links

User Interface

Sailthru.com

GetStarted Documentation

SMS

Background Jobs

Lifecycle Optimizer

Message

Unavailability of Recipient's Local Time and Personalized for Recipient when Scheduling a Campaign

Details

We are investigating reports of the unavailability of Recipient's Local Time and Personalized for Recipient (Personalized Send Time) within the Scheduling portion a Campaign. We will post updates here as we have them. Thank you!

January 26, 2024 02:57 UTC

WARN

about 2 hours

Delays on Click and Open Stats and Slower Application Navigation

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Start Time

January 26, 2024 02:57 UTC

Type WARN
Affected Components

Reporting

User Interface

Message

Delays on Click and Open Stats and Slower Application Navigation

Details

Our proactive monitoring has identified delays on click and open reporting by up to an hour as well as slower performance while navigating the Engage by Sailthru application.

2024-04-27 20:51:20 UTC UTC

STATUS

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2024-04-27 20:51:20 UTC UTC

STATUS

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2024-04-27 20:51:20 UTC UTC

STATUS

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2024-04-27 20:51:20 UTC UTC

STATUS

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2024-04-27 20:51:20 UTC UTC

STATUS

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Sign Up for More Sailthru User Interface History

StatusGator has over 3 years of Sailthru User Interface status history.

No outages or status changes in the last 24 hours

Sailthru User Interface status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Sailthru User Interface Outage and Status History

We've been monitoring Sailthru User Interface outages since November 21, 2020.
Here's the history of service outages we've observed from the Sailthru User Interface Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Sailthru User Interface Status Page Integration

Sailthru User Interface is a Marketing solution that StatusGator has been monitoring since November 2020. Over the past over 3 years, we have collected data on on more than 120 outages that affected Sailthru User Interface users. When Sailthru User Interface publishes downtime on their status page, they do so across 15 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Sailthru User Interface to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular marketing services monitored on our platform. We've sent more than 900 notifications to our users about Sailthru User Interface incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Sailthru User Interface is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Sailthru User Interface is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Sailthru User Interface posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Sailthru User Interface enters a pre-planned maintenance window, keeping you up to date.

Sailthru User Interface does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Sailthru User Interface maintenance events into your unified calendar.

When Sailthru User Interface posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Sailthru User Interface has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Sailthru User Interface has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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