Is Sailthru down?
Current Sailthru status is UP

We checked the official Sailthru Status Page 56 sec. ago. Learn more
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Recent Sailthru Outages and Issues

Follow the recent outages and downtime for Sailthru in the table below.

Start Time

Type

Length

Message

Details

March 22, 2024 15:02 UTC

WARN

about 3 hours

Lifecycle Optimizer processing delays

See more
Start Time

March 22, 2024 15:02 UTC

Type WARN
Affected Components

Lifecycle Optimizer

Message

Lifecycle Optimizer processing delays

Details

Our proactive monitoring has identified delays in processing Wait steps and steps immediately following Wait steps in Lifecycle Optimizer flows. Our teams are already working to restore proper processing to the Lifecycle Optimizer system. We will post updates here as we have them. Thank you!

March 05, 2024 02:12 UTC

WARN

35 minutes

User authentication issues

See more
Start Time

March 05, 2024 02:12 UTC

Type WARN
Affected Components

User Interface

Message

User authentication issues

Details

Our authentication provider is experiencing an incident, and because their service is intermittently unreachable, we’ve switched to our backup method for authentication. When attempting to login, you should be redirected to https://my.sailthru.com/magic_link to authenticate using your Engage by Sailthru username. Once logged in, you shouldn’t expect any differences in user experience.

February 06, 2024 15:47 UTC

WARN

10 minutes

Unavailability of Recipient's Local Time and Personalized for Recipient when Scheduling a Campaign

See more
Start Time

February 06, 2024 15:47 UTC

Type WARN
Affected Components

User Interface

Message

Unavailability of Recipient's Local Time and Personalized for Recipient when Scheduling a Campaign

Details

We are investigating reports of the unavailability of Recipient's Local Time and Personalized for Recipient (Personalized Send Time) within the Scheduling portion a Campaign. We will post updates here as we have them. Thank you!

February 06, 2024 14:52 UTC

WARN

about 1 hour

Unavailability of Recipient's Local Time and Personalized for Recipient when Scheduling a Campaign

See more
Start Time

February 06, 2024 14:52 UTC

Type WARN
Affected Components

E-Mail Sending & Deliverability

Site Personalization Manager

Reporting

Mobile

Hosted Pages

API

Business Intelligence

Sailthru Connect

Links

User Interface

Sailthru.com

GetStarted Documentation

SMS

Background Jobs

Lifecycle Optimizer

Message

Unavailability of Recipient's Local Time and Personalized for Recipient when Scheduling a Campaign

Details

We are investigating reports of the unavailability of Recipient's Local Time and Personalized for Recipient (Personalized Send Time) within the Scheduling portion a Campaign. We will post updates here as we have them. Thank you!

February 01, 2024 16:07 UTC

WARN

about 3 hours

Reports of Business Intelligence Issues

See more
Start Time

February 01, 2024 16:07 UTC

Type WARN
Affected Components

Business Intelligence

Message

Reports of Business Intelligence Issues

2024-03-22 20:57:10 UTC UTC

STATUS

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2024-03-22 20:57:10 UTC UTC

STATUS

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2024-03-22 20:57:10 UTC UTC

STATUS

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2024-03-22 20:57:10 UTC UTC

STATUS

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2024-03-22 20:57:10 UTC UTC

STATUS

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Sign Up for More Sailthru History

StatusGator has over 3 years of Sailthru status history.

Sailthru Components and Services

View details of the current Sailthru status below.

Name

Status

Details

Sailthru API

UP See more

Sailthru Background Jobs

UP See more

Sailthru Business Intelligence

UP See more

Sailthru Connect

UP See more

Sailthru E-Mail Sending & Deliverability

UP See more

Sailthru GetStarted Documentation

UP See more

Sailthru Hosted Pages

UP See more

Sailthru Lifecycle Optimizer

UP See more

Sailthru Links

UP See more

Sailthru Mobile

UP See more

Sailthru Reporting

UP See more

Sailthru Sailthru.com

UP See more

Sailthru Site Personalization Manager

UP See more

Sailthru SMS

UP See more

Sailthru User Interface

UP See more

1 status change in the last 24 hours

Sailthru status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 21 hours

  • Warn: 3 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Sailthru Outage and Status History

We've been monitoring Sailthru outages since November 21, 2020.
Here's the history of service outages we've observed from the Sailthru Status Page:

Instant enriched data from
3,570 status pages

About Our Sailthru Status Page Integration

Sailthru is a Marketing solution that StatusGator has been monitoring since November 2020. Over the past over 3 years, we have collected data on on more than 116 outages that affected Sailthru users. When Sailthru publishes downtime on their status page, they do so across 15 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Sailthru to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular marketing services monitored on our platform. We've sent more than 800 notifications to our users about Sailthru incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Sailthru is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Sailthru is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Sailthru posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Sailthru enters a pre-planned maintenance window, keeping you up to date.

Sailthru does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Sailthru maintenance events into your unified calendar.

When Sailthru posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Sailthru has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Sailthru has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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