Is SendGrid API down?
Current SendGrid API status is UP

We checked the official SendGrid API Status Page 43 sec. ago. Learn more
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Recent SendGrid API Outages and Issues

Follow the recent outages and downtime for SendGrid API in the table below.

Start Time

Type

Length

Message

Details

October 24, 2023 17:59 UTC

WARN

about 4 hours

Unable to Provision Subusers Created with V2 Subuser Management Endpoint

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Start Time

October 24, 2023 17:59 UTC

Type WARN
Affected Components

API

Message

Unable to Provision Subusers Created with V2 Subuser Management Endpoint

Details

Investigating - Starting around 10:36AM PT on October 24th, our engineers began investigating an issue where subusers are unable to complete provisioning when created with V2 API Subuser Management Endpoint. This does not impact the v3 endpoint. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available. Oct 24, 2023 - 10:58 PDT

October 21, 2023 19:04 UTC

MAINT

about 1 hour

Database Maintenance: Saturday, October 21, from 12 to 2 PM PT

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Start Time

October 21, 2023 19:04 UTC

Type MAINT
Affected Components

API

Message

Database Maintenance: Saturday, October 21, from 12 to 2 PM PT

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 21, 2023 - 12:00 PDT

September 28, 2023 15:39 UTC

WARN

about 2 hours

Intermittent Failed Subuser Creation

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Start Time

September 28, 2023 15:39 UTC

Type WARN
Affected Components

API

Message

Intermittent Failed Subuser Creation

Details

Investigating - Beginning at 7:44 AM PT, our Engineers began investigating an issue with subuser creation. At this time, customers may see subusers fail to create via the API even when receiving a 2xx level response from the API. We will provide another update on this issue within an hour or as soon as more information is available. Sep 28, 2023 - 08:38 PDT

August 31, 2023 01:19 UTC

WARN

about 2 hours

Errors When Using SendGrid API and making DNS request to api.sendgrid.com

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Start Time

August 31, 2023 01:19 UTC

Type WARN
Affected Components

API

Message

Errors When Using SendGrid API and making DNS request to api.sendgrid.com

Details

Investigating - Starting around 5:15 PM PT on August 30th, our engineers began investigating an issue with errors being reported when using api.sendgrid.com. Some users may experience timeouts and server errors when connecting to SendGrid API or using the user interface via app.sendgrid.com. We will provide another update in an hour or as soon as more information becomes available. Aug 30, 2023 - 18:14 PDT

August 24, 2023 22:24 UTC

WARN

about 1 hour

Errors When Using SendGrid API and User Interface Systems

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Start Time

August 24, 2023 22:24 UTC

Type WARN
Affected Components

API

Website

Message

Errors When Using SendGrid API and User Interface Systems

Details

Investigating - Beginning at 2:38 PM PT on August 24th, our engineers began investigating an issue with errors being reported with one of our data centers. Users may experience timeouts and server errors when connecting the SendGrid API or using the user interface via app.sendgrid.com. This includes errors when trying to access the SendGrid login page as well as API responses including 5XX type errors and "internal server error" with valid request information. This did impact mail send for both web API and SMTP, but a deploy was made at 2:45 PM PT to fix the delays in mail sending. Problems with the user interface as well as API connectivity is still being investigated. We will provide another update in an hour or as soon as more information becomes available. Aug 24, 2023 - 15:23 PDT

2023-11-11 05:22:15 UTC UTC

STATUS

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2023-11-11 05:22:15 UTC UTC

STATUS

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2023-11-11 05:22:15 UTC UTC

STATUS

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2023-11-11 05:22:15 UTC UTC

STATUS

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2023-11-11 05:22:15 UTC UTC

STATUS

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Sign Up for More SendGrid API History

StatusGator has over 8 years of SendGrid API status history.

No outages or status changes in the last 24 hours

SendGrid API status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SendGrid API Outage and Status History

We've been monitoring SendGrid API outages since July 2, 2015.
Here's the history of service outages we've observed from the SendGrid API Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,880 status pages

About Our SendGrid SMTP Status Page Integration

SendGrid SMTP is an Email solution that StatusGator has been monitoring since July 2015. Over the past over 8 years, we have collected data on on more than 983 outages that affected SendGrid SMTP users. When SendGrid SMTP publishes downtime on their status page, they do so across 12 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 600 StatusGator users monitor SendGrid SMTP to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular email services monitored on our platform. We've sent more than 84,100 notifications to our users about SendGrid SMTP incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SendGrid SMTP is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SendGrid SMTP is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SendGrid SMTP posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SendGrid SMTP enters a pre-planned maintenance window, keeping you up to date.

Since SendGrid SMTP publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SendGrid SMTP posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SendGrid SMTP has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SendGrid SMTP has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is SendGrid API down today?

According to its status page SendGrid API is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when SendGrid API is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if SendGrid API is having issues?

There are two main options: You can check the SendGrid API status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

SendGrid API status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the SendGrid API status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting SendGrid API customer support while checking everything on your side. You can also try Tweeting at them via @sendgrid on Twitter. Or visit their official status page or website:

Where do you get the official SendGrid API status?

We use the official SendGrid API status page. Here are links to their status page and other helpful links.

SendGrid API Down?

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