Is SendGrid Billing down?
Current SendGrid Billing status is UP

We checked the official SendGrid Billing Status Page 2 min. 49 sec. ago. Learn more
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Recent SendGrid Billing Outages and Issues

Follow the recent outages and downtime for SendGrid Billing in the table below.

Start Time

Type

Length

Message

Details

April 03, 2024 20:54 UTC

MAINT

5 minutes

Service Under Maintenance

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Start Time

April 03, 2024 20:54 UTC

Type MAINT
Affected Components

Billing

API

Message

Service Under Maintenance

April 01, 2024 15:14 UTC

WARN

about 5 hours

Customers unable to make Plan Changes from Pro plans or to Pro plans

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Start Time

April 01, 2024 15:14 UTC

Type WARN
Affected Components

Billing

Message

Customers unable to make Plan Changes from Pro plans or to Pro plans

Details

Identified - Starting around 7:30 PST on April 1st, our engineers began investigating an issue for users unable to make changes on their plans. Any customers who want to upgrade to Pro, or with a Pro email API plan will not be able to make changes. When upgrading the plan, users may encounter an issue saying "We're sorry, something went wrong. Please contact support." A fix should be applied soon. Mail Send is not impacted. We will provide another update in an hour, or as soon as more information becomes available. Apr 01, 2024 - 08:10 PDT

March 26, 2024 01:04 UTC

MAINT

about 2 hours

Billing and Account Maintenance: March 25th at 6:00 pm PT

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Start Time

March 26, 2024 01:04 UTC

Type MAINT
Affected Components

Billing

Website

Message

Billing and Account Maintenance: March 25th at 6:00 pm PT

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 25, 2024 - 18:00 PDT

December 12, 2023 19:09 UTC

WARN

about 2 hours

Billing Package Changes delayed

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Start Time

December 12, 2023 19:09 UTC

Type WARN
Affected Components

Billing

Message

Billing Package Changes delayed

Details

Investigating - Starting around 11:00AM PDT on December 12th, 2023, our engineers began investigating an issue with billing package changes being delayed. This issue is affecting the ability to immediately see the package (upgrades/downgrades) changes when performed within the Sendgrid application, the users may experience delays seeing the updated information. This does not impact mail send, neither whitelable domain creation. We will provide another update in 1 hour or as soon as more information becomes available. Dec 12, 2023 - 11:08 PST

October 23, 2023 14:39 UTC

WARN

13 minutes

Email Billing functionality degraded

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Start Time

October 23, 2023 14:39 UTC

Type WARN
Affected Components

Billing

Message

Email Billing functionality degraded

Details

Investigating - Starting at 06:01 PDT on October 23, 2023, our engineers were alerted about an issue with SendGrid Billing updates, This issue is affecting account upgrades, request of invoices and payment functionality. This incident does not impact mail send. We will provide another update in an hour or as soon as more information becomes available. Oct 23, 2023 - 07:36 PDT

2024-04-11 00:05:18 UTC UTC

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2024-04-11 00:05:18 UTC UTC

STATUS

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2024-04-11 00:05:18 UTC UTC

STATUS

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2024-04-11 00:05:18 UTC UTC

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2024-04-11 00:05:18 UTC UTC

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Sign Up for More SendGrid Billing History

StatusGator has almost 9 years of SendGrid Billing status history.

No outages or status changes in the last 24 hours

SendGrid Billing status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SendGrid Billing Outage and Status History

We've been monitoring SendGrid Billing outages since July 2, 2015.
Here's the history of service outages we've observed from the SendGrid Billing Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our SendGrid Billing Status Page Integration

SendGrid Billing is an Email solution that StatusGator has been monitoring since July 2015. Over the past almost 9 years, we have collected data on on more than 1,037 outages that affected SendGrid Billing users. When SendGrid Billing publishes downtime on their status page, they do so across 12 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 600 StatusGator users monitor SendGrid Billing to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular email services monitored on our platform. We've sent more than 87,700 notifications to our users about SendGrid Billing incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SendGrid Billing is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SendGrid Billing is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SendGrid Billing posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SendGrid Billing enters a pre-planned maintenance window, keeping you up to date.

Since SendGrid Billing publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SendGrid Billing posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SendGrid Billing has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SendGrid Billing has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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