Is SendGrid Billing down?
Current SendGrid Billing status is UP

We checked the official SendGrid Billing Status Page 4 min. 41 sec. ago. Learn more
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Recent SendGrid Billing Outages and Issues

Follow the recent outages and downtime for SendGrid Billing in the table below.

Start Time

Type

Length

Message

Details

October 23, 2023 14:39 UTC

WARN

13 minutes

Email Billing functionality degraded

See more
Start Time

October 23, 2023 14:39 UTC

Type WARN
Affected Components

Billing

Message

Email Billing functionality degraded

Details

Investigating - Starting at 06:01 PDT on October 23, 2023, our engineers were alerted about an issue with SendGrid Billing updates, This issue is affecting account upgrades, request of invoices and payment functionality. This incident does not impact mail send. We will provide another update in an hour or as soon as more information becomes available. Oct 23, 2023 - 07:36 PDT

April 05, 2023 15:29 UTC

WARN

about 3 hours

Invoices corrupted after downloading them from the SendGrid interface

See more
Start Time

April 05, 2023 15:29 UTC

Type WARN
Affected Components

Billing

Message

Invoices corrupted after downloading them from the SendGrid interface

Details

Investigating - Starting April 5th, 2023 at around 8:00 am PDT our engineers began investigating an issue with invoices downloaded through the SendGrid platform. Users may experience errors when opening the invoices after downloading them from the SendGrid account directly. This does not impact mail send. We will provide an update in 1 hour or as soon as more information is available. Apr 05, 2023 - 08:27 PDT

November 12, 2022 14:34 UTC

MAINT

about 1 hour

Authorization Database and Marketing Campaigns: Emergency Maintenance on Saturday, November 12th from 6:30AM to 8:30AM PT.

See more
Start Time

November 12, 2022 14:34 UTC

Type MAINT
Affected Components

Billing

Website

Marketing Campaigns - Marketing Campaigns

API

Message

Authorization Database and Marketing Campaigns: Emergency Maintenance on Saturday, November 12th from 6:30AM to 8:30AM PT.

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 12, 2022 - 06:30 PST

November 05, 2022 13:34 UTC

MAINT

about 2 hours

Authorization Database and Marketing Campaigns Maintenance: Saturday, November 5th from 6:30AM to 8:30AM PT

See more
Start Time

November 05, 2022 13:34 UTC

Type MAINT
Affected Components

Marketing Campaigns - Marketing Campaigns

Website

API

Billing

Message

Authorization Database and Marketing Campaigns Maintenance: Saturday, November 5th from 6:30AM to 8:30AM PT

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 05, 2022 - 06:30 PDT

August 03, 2022 23:24 UTC

WARN

about 16 hours

Payments are stuck on processing status.

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Start Time

August 03, 2022 23:24 UTC

Type WARN
Affected Components

Billing

Message

Payments are stuck on processing status.

Details

Investigating - Starting around 4:00 PM PST on August 3rd, 2022, our team began investigating billing issues. Customers may experience delays in seeing their payments or plan upgrades processed. Mail send is not affected at this time. We will provide another update in 1 hour or as soon as more information becomes available. Aug 3, 16:21 PDT

2023-11-10 22:19:40 UTC UTC

STATUS

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2023-11-10 22:19:40 UTC UTC

STATUS

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2023-11-10 22:19:40 UTC UTC

STATUS

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2023-11-10 22:19:40 UTC UTC

STATUS

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2023-11-10 22:19:40 UTC UTC

STATUS

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Sign Up for More SendGrid Billing History

StatusGator has over 8 years of SendGrid Billing status history.

No outages or status changes in the last 24 hours

SendGrid Billing status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SendGrid Billing Outage and Status History

We've been monitoring SendGrid Billing outages since July 2, 2015.
Here's the history of service outages we've observed from the SendGrid Billing Status Page:

November 2023

October 2023

September 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,880 status pages

About Our SendGrid SMTP Status Page Integration

SendGrid SMTP is an Email solution that StatusGator has been monitoring since July 2015. Over the past over 8 years, we have collected data on on more than 983 outages that affected SendGrid SMTP users. When SendGrid SMTP publishes downtime on their status page, they do so across 12 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 600 StatusGator users monitor SendGrid SMTP to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular email services monitored on our platform. We've sent more than 84,100 notifications to our users about SendGrid SMTP incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SendGrid SMTP is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SendGrid SMTP is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SendGrid SMTP posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SendGrid SMTP enters a pre-planned maintenance window, keeping you up to date.

Since SendGrid SMTP publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SendGrid SMTP posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SendGrid SMTP has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SendGrid SMTP has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is SendGrid Billing down today?

According to its status page SendGrid Billing is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when SendGrid Billing is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if SendGrid Billing is having issues?

There are two main options: You can check the SendGrid Billing status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

SendGrid Billing status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the SendGrid Billing status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting SendGrid Billing customer support while checking everything on your side. You can also try Tweeting at them via @sendgrid on Twitter. Or visit their official status page or website:

Where do you get the official SendGrid Billing status?

We use the official SendGrid Billing status page. Here are links to their status page and other helpful links.

SendGrid Billing Down?

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