Is SendGrid Billing down?
Current SendGrid Billing status is UP

We checked the official SendGrid Billing Status Page 4 min. 56 sec. ago. Learn more
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Recent SendGrid Partners Outages and Issues

Follow the recent outages and downtime for SendGrid Partners in the table below.

Start Time

Type

Length

Message

Details

May 23, 2023 15:04 UTC

MAINT

1 day

Heroku API Migration Maintenance- May 23, 2023 from 8.00am PDT through May 24, 2023 7:00 PM PDT

 See more
Start Time

May 23, 2023 15:04 UTC

Type MAINT
Affected Components

Website

Partners
Message

Heroku API Migration Maintenance- May 23, 2023 from 8.00am PDT through May 24, 2023 7:00 PM PDT
Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 23, 2023 - 08:00 PDT

March 09, 2023 22:34 UTC

WARN

about 1 hour

Heroku SendGrid Plan Change Failures

 See more
Start Time

March 09, 2023 22:34 UTC

Type WARN
Affected Components

Partners
Message

Heroku SendGrid Plan Change Failures
Details

Investigating - Starting at 3:04 PM PT on March 9th, our engineers began investigating a technical issue in which users of the Heroku partner platform faced 500 errors when attempting to upgrade, downgrade or provision their SendGrid Heroku plans. This issue began at 4AM PT on March 8th. This only impacts Heroku SendGrid subscription package changes and does not impact any other of our partner subscriptions. This issue does not affect mail send. Another update will be provided as soon as more information is available or within the next hour. Mar 09, 2023 - 14:31 PST

September 13, 2022 22:04 UTC

WARN

about 2 hours

Removal of IP Addresses from Azure reseller customers with multiple dedicated IP Addresses

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Start Time

September 13, 2022 22:04 UTC

Type WARN
Affected Components

Mail Sending - SMTP

Partners

Mail Sending - API v3

Mail Sending - API v2
Message

Removal of IP Addresses from Azure reseller customers with multiple dedicated IP Addresses
Details

Investigating - Starting around 10:47 PT on 09/13/2022, our engineers began investigating an issue with certain Azure Reseller Customers with multiple dedicated IP addresses seeing one them removed from their account without user intervention. Azure Reseller customers effected may experience some mail send impact regarding any secondary IPs on their account. We will provide another update in 1 hour or as soon as more information becomes available. Sep 13, 2022 - 15:02 PDT

May 05, 2022 19:59 UTC

WARN

about 3 hours

Accounts Created through Heroku experiencing Single Sender Verification Enforced where it Previously was not

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Start Time

May 05, 2022 19:59 UTC

Type WARN
Affected Components

Partners
Message

Accounts Created through Heroku experiencing Single Sender Verification Enforced where it Previously was not
Details

Identified - Beginning at 12:30 PM PT on May 5, 2022 our engineers began investigating an issue where accounts created through Heroku were seeing Single Sender Verification enforced where it previously was not. Customers who are impacted by this issue will receive the following error when attempting to send "The from address does not match a verified Sender Identity. Mail cannot be sent until this error is resolved. Visit https://sendgrid.com/docs/for-developers/sending-email/sender-identity/ to see the Sender Identity requirements". At this moment, customers can workaround this error by setting up Domain Authentication for the sending domains. We have identified the cause of the issue and are working on a fix. We'll provide another update within an hour or as soon as more information becomes available. May 5, 12:58 PDT

November 18, 2021 02:04 UTC

MAINT

about 1 hour

Emergency Database Maintenance: Wednesday, November 17th from 6PM to 8PM PT

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Start Time

November 18, 2021 02:04 UTC

Type MAINT
Affected Components

Website

Marketing Campaigns - Marketing Campaigns

API

Partners
Message

Emergency Database Maintenance: Wednesday, November 17th from 6PM to 8PM PT
Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 17, 18:01 PST

2023-06-10 04:57:00 UTC UTC

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2023-06-10 04:57:00 UTC UTC

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2023-06-10 04:57:00 UTC UTC

 STATUS

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2023-06-10 04:57:00 UTC UTC

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2023-06-10 04:57:00 UTC UTC

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Sign Up for More SendGrid Partners History

StatusGator has almost 8 years of SendGrid Partners status history.

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No outages or status changes in the last 24 hours

SendGrid Partners status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM

  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SendGrid Partners Outage and Status History

We've been monitoring SendGrid Partners outages since July 2, 2015.
Here's the history of service outages we've observed from the SendGrid Partners Status Page:

June 2023

May 2023

April 2023

  • Up

  • Warn

  • Down

  • Maintenance

March 2023

February 2023

January 2023

  • Up

  • Warn

  • Down

  • Maintenance

December 2022

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

September 2022

August 2022

July 2022

  • Up

  • Warn

  • Down

  • Maintenance

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2,750 status pages

About Our SendGrid Billing Status Page Integration

SendGrid Billing is an Email solution that StatusGator has been monitoring since July 2015. Over the past almost 8 years, we have collected data on on more than 911 outages that affected SendGrid Billing users. When SendGrid Billing publishes downtime on their status page, they do so across 12 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 600 StatusGator users monitor SendGrid Billing to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular email services monitored on our platform. We've sent more than 79,700 notifications to our users about SendGrid Billing incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SendGrid Billing is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SendGrid Billing is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SendGrid Billing posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SendGrid Billing enters a pre-planned maintenance window, keeping you up to date.

Since SendGrid Billing publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SendGrid Billing posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SendGrid Billing has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SendGrid Billing has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is SendGrid Billing down today?

According to its status page SendGrid Billing is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when SendGrid Billing is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if SendGrid Billing is having issues?

There are two main options: You can check the SendGrid Billing status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

SendGrid Billing status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the SendGrid Billing status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting SendGrid Billing customer support while checking everything on your side. You can also try Tweeting at them via @sendgrid on Twitter. Or visit their official status page or website:

Where do you get the official SendGrid Billing status?

We use the official SendGrid Billing status page. Here are links to their status page and other helpful links.

SendGrid Billing Down?

Are you experiencing issues with SendGrid Billing? Sign up to receive notifications when SendGrid Billing publishes outages.

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SendGrid Billing Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,750 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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