Is SynapseFi down?
Current SynapseFi status is DOWN

We checked the official SynapseFi Status Page 3 min. 8 sec. ago. Learn more
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Recent SynapseFi Outages and Issues

Follow the recent outages and downtime for SynapseFi in the table below.

Start Time

Type

Length

Message

Details

April 25, 2024 17:54 UTC

DOWN

ongoing

Delays in Processing of ACH By Partner Banks

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Start Time

April 25, 2024 17:54 UTC

Type DOWN
Affected Components

Banking Service Providers

Message

Delays in Processing of ACH By Partner Banks

Details

Investigating - Synapse has been made aware of a processing delay by partner banks for ACH Payments + Returns.We are actively communicating with our partner and will provide details as they become available. Apr 25, 2024 - 10:54 PDT

April 25, 2024 17:44 UTC

DOWN

10 minutes

[Bank Logins] Chase Outage

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Start Time

April 25, 2024 17:44 UTC

Type DOWN
Affected Components

Banking Service Providers

Message

[Bank Logins] Chase Outage

Details

Identified - Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution. May 17, 2022 - 15:22 PDT

February 08, 2024 13:44 UTC

DOWN

3 months

Late Delivery of ACH + Wire Files By Partner Bank

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Start Time

February 08, 2024 13:44 UTC

Type DOWN
Affected Components

CORE APIs

Message

Late Delivery of ACH + Wire Files By Partner Bank

Details

Update - Synapse has observed a number of these files successfully clearing, however has now accrued a number of more recent wire files which have delays in processing.While we cannot directly unblock this issue ourselves, we are in daily contact with our banking partner as we try to reduce negative impact to customers as much as is within our power to do so.Synapse is actively tracking and monitoring the status of file origination on a daily basis. Jan 11, 2024 - 09:44 PST

February 08, 2024 12:01 UTC

DOWN

about 2 hours

February 2024 Database Cluster Upgrade

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Start Time

February 08, 2024 12:01 UTC

Type DOWN
Affected Components

CORE APIs

Message

February 2024 Database Cluster Upgrade

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 08, 2024 - 04:00 PST

January 17, 2024 12:04 UTC

DOWN

22 days

Late Delivery of ACH + Wire Files By Partner Bank

See more
Start Time

January 17, 2024 12:04 UTC

Type DOWN
Affected Components

CORE APIs

Message

Late Delivery of ACH + Wire Files By Partner Bank

Details

Update - Synapse has observed a number of these files successfully clearing, however has now accrued a number of more recent wire files which have delays in processing.While we cannot directly unblock this issue ourselves, we are in daily contact with our banking partner as we try to reduce negative impact to customers as much as is within our power to do so.Synapse is actively tracking and monitoring the status of file origination on a daily basis. Jan 11, 2024 - 09:44 PST

2024-04-25 18:44:42 UTC UTC

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2024-04-25 18:44:42 UTC UTC

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2024-04-25 18:44:42 UTC UTC

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2024-04-25 18:44:42 UTC UTC

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2024-04-25 18:44:42 UTC UTC

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StatusGator has over 2 years of SynapseFi status history.

SynapseFi Components and Services

View details of the current SynapseFi status below.

Name

Status

Details

SynapseFi Ally

UP See more

SynapseFi Banking Service Providers

WARN See more

SynapseFi Bank of America

UP See more

SynapseFi Bank of the West

UP See more

SynapseFi BB&T Bank

UP See more

SynapseFi Capital One 360

UP See more

SynapseFi Charles Schwab

UP See more

SynapseFi Chase

DOWN See more

SynapseFi Chime

UP See more

SynapseFi Citibank

UP See more

SynapseFi Citizens Bank

UP See more

SynapseFi CORE APIs

UP See more

SynapseFi Developer Dashboard

UP See more

SynapseFi Fidelity

UP See more

SynapseFi Fifth Third

UP See more

SynapseFi First Tennessee

UP See more

SynapseFi HSBC

UP See more

SynapseFi Identity Verification API

UP See more

SynapseFi M&T Bank

UP See more

SynapseFi Navy Federal Credit Union

UP See more

SynapseFi Navy Federal Credit Union (NFCU)

UP See more

SynapseFi NC State Employees' Credit Union

UP See more

SynapseFi Physical ID Verification API

UP See more

SynapseFi PNC

UP See more

SynapseFi Regions

UP See more

SynapseFi Santander

UP See more

SynapseFi Screenings API

UP See more

SynapseFi Silicon Valley Bank

UP See more

SynapseFi Simple

UP See more

SynapseFi SunTrust

UP See more

SynapseFi TD Bank

UP See more

SynapseFi TD Business

UP See more

SynapseFi [UAT] CORE APIs

UP See more

SynapseFi Union Bank

UP See more

SynapseFi USAA

UP See more

SynapseFi US Bank

UP See more

SynapseFi Video Auth API

UP See more

SynapseFi Wells Fargo

UP See more

2 status changes in the last 24 hours

SynapseFi status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 23 hours

  • Warn: 0 minutes

  • Down: 1 hour

  • Maintenance: 0 minutes

SynapseFi Outage and Status History

We've been monitoring SynapseFi outages since December 15, 2021.
Here's the history of service outages we've observed from the SynapseFi Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our SynapseFi Status Page Integration

SynapseFi is an APIs solution that StatusGator has been monitoring since December 2021. Over the past over 2 years, we have collected data on on more than 142 outages that affected SynapseFi users. When SynapseFi publishes downtime on their status page, they do so across 64 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor SynapseFi to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about SynapseFi incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SynapseFi is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SynapseFi is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SynapseFi posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SynapseFi enters a pre-planned maintenance window, keeping you up to date.

Since SynapseFi publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SynapseFi posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SynapseFi has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SynapseFi has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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