Is SynapseFi down?
Current SynapseFi status is DOWN

We checked the official SynapseFi Status Page 2 min. 16 sec. ago. Learn more
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Recent SynapseFi Outages and Issues

Follow the recent outages and downtime for SynapseFi in the table below.

Start Time

Type

Length

Message

Details

January 04, 2023 21:09 UTC

DOWN

ongoing

[Bank Logins] Chase Outage

See more
Start Time

January 04, 2023 21:09 UTC

Type DOWN
Affected Components

Sherlock APIs - Screenings API

Sherlock APIs - Identity Verification API

Newton APIs - Physical ID Verification API

Newton APIs - Video Auth API

Message

[Bank Logins] Chase Outage

Details

Identified - Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution. May 17, 2022 - 15:22 PDT

January 04, 2023 18:05 UTC

DOWN

about 3 hours

[KYC & Fraud Score] January 2023 Database Cluster Upgrade

See more
Start Time

January 04, 2023 18:05 UTC

Type DOWN
Affected Components

Sherlock APIs - Screenings API

Sherlock APIs - Identity Verification API

Newton APIs - Physical ID Verification API

Newton APIs - Video Auth API

Message

[KYC & Fraud Score] January 2023 Database Cluster Upgrade

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 04, 2023 - 10:00 PST

December 14, 2022 19:27 UTC

DOWN

21 days

[Bank Logins] Chase Outage

See more
Start Time

December 14, 2022 19:27 UTC

Type DOWN
Affected Components

Banking Service Providers

Message

[Bank Logins] Chase Outage

Details

Identified - Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution. May 17, 2022 - 15:22 PDT

December 08, 2022 22:09 UTC

DOWN

6 days

Delay in Partner Bank ACH & Wire Processing (RDFI)

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Start Time

December 08, 2022 22:09 UTC

Type DOWN
Affected Components

Banking Service Providers

Message

Delay in Partner Bank ACH & Wire Processing (RDFI)

Details

Identified - We are currently observing an outage at our partner bank on incoming ACH + Wires.We believe this issue has impact back until December 1st based on outreach from customers and internal investigation.We are following up with our banking partner on late data / are monitoring impact of missing information. Dec 08, 2022 - 14:07 PST

November 18, 2022 00:39 UTC

DOWN

21 days

Banking Partner Outage: Continued Issues on ACH Returns + RDC Chargebacks

See more
Start Time

November 18, 2022 00:39 UTC

Type DOWN
Affected Components

Banking Service Providers

Message

Banking Partner Outage: Continued Issues on ACH Returns + RDC Chargebacks

Details

Monitoring - A fix has been implemented and we are monitoring the results. Oct 17, 2022 - 08:50 PDT

2023-02-04 18:02:06 UTC UTC

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2023-02-04 18:02:06 UTC UTC

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2023-02-04 18:02:06 UTC UTC

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2023-02-04 18:02:06 UTC UTC

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2023-02-04 18:02:06 UTC UTC

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StatusGator has about 1 year of SynapseFi status history.

SynapseFi Components and Services

View details of the current SynapseFi status below.

Name

Status

Details

SynapseFi Ally

UP See more

SynapseFi Banking Service Providers

UP See more

SynapseFi Bank of America

UP See more

SynapseFi Bank of the West

UP See more

SynapseFi BB&T Bank

UP See more

SynapseFi Capital One 360

UP See more

SynapseFi Charles Schwab

UP See more

SynapseFi Chase

DOWN See more

SynapseFi Chime

UP See more

SynapseFi Citibank

UP See more

SynapseFi Citizens Bank

UP See more

SynapseFi CORE APIs

UP See more

SynapseFi Developer Dashboard

UP See more

SynapseFi Fidelity

UP See more

SynapseFi Fifth Third

UP See more

SynapseFi First Tennessee

UP See more

SynapseFi HSBC

UP See more

SynapseFi Identity Verification API

UP See more

SynapseFi M&T Bank

UP See more

SynapseFi Navy Federal Credit Union

UP See more

SynapseFi Navy Federal Credit Union (NFCU)

UP See more

SynapseFi NC State Employees' Credit Union

UP See more

SynapseFi Physical ID Verification API

UP See more

SynapseFi PNC

UP See more

SynapseFi Regions

UP See more

SynapseFi Santander

UP See more

SynapseFi Screenings API

UP See more

SynapseFi Silicon Valley Bank

UP See more

SynapseFi Simple

UP See more

SynapseFi SunTrust

UP See more

SynapseFi TD Bank

UP See more

SynapseFi TD Business

UP See more

SynapseFi [UAT] CORE APIs

UP See more

SynapseFi Union Bank

UP See more

SynapseFi USAA

UP See more

SynapseFi US Bank

UP See more

SynapseFi Video Auth API

UP See more

SynapseFi Wells Fargo

UP See more

No outages or status changes in the last 24 hours

SynapseFi status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
2,660 status pages

About Our SynapseFi Status Page Integration

SynapseFi is an APIs solution that StatusGator has been monitoring since December 2021. Over the past about 1 year, we have collected data on on more than 67 outages that affected SynapseFi users. When SynapseFi publishes downtime on their status page, they do so across 64 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor SynapseFi to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about SynapseFi incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SynapseFi is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SynapseFi is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SynapseFi posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SynapseFi enters a pre-planned maintenance window, keeping you up to date.

Since SynapseFi publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SynapseFi posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SynapseFi has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SynapseFi has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is SynapseFi down today?

According to its status page SynapseFi is currently down. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when SynapseFi is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if SynapseFi is having issues?

There are two main options: You can check the SynapseFi status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

SynapseFi status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the SynapseFi status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting SynapseFi customer support while checking everything on your side. You can also try Tweeting at them via @synapsefi on Twitter. Or visit their official status page or website:

Where do you get the official SynapseFi status?

We use the official SynapseFi status page. Here are links to their status page and other helpful links.

SynapseFi Down?

Are you experiencing issues with SynapseFi? Sign up to receive notifications when SynapseFi publishes outages.

SynapseFi Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,660 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of SynapseFi?

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