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Last checked from Zendesk Support SDK official status page 41 sec. ago
Customer service software for text, mobile, phone, email, chat, social.
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Report an outageStatusGator last checked the status of Zendesk on and the service was operational. There have been 1 user-submitted report of outages in the past 24 hours, but the outage is now resolved.
This chart represents Zendesk Support SDK service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Zendesk Support SDK status data.
View and upvote the most commonly reported Zendesk Support SDK issues to help us better indicate the service status.
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Report an outageExplore our interactive Zendesk Support SDK outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Zendesk outages, giving you a clear view of performance and downtime trends.
Top reported Zendesk outage locations, last 24 hours:
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Zendesk disruptions that StatusGator customers knew about before the rest of the world:
This rating evaluates how quickly Zendesk acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
This rating evaluates how quickly Zendesk acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
Avg. delay 15 - 30 min
Avg. delay 30 - 120 min
Avg. delay 2 - 4 hrs
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| 500 Internal Server Error | 32m |
Never acknowledged
|
Follow the recent outages and downtime for Zendesk Support SDK in the table below. If you're experiencing a problem now, check the current Zendesk Support SDK status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Support Search issues on Pod 25
|
7h 50m |
Warn
|
|
|
Native Messaging tickets created with internal note as default
|
1h 5m |
Warn
|
|
|
Customers getting Message couldn’t be loaded on Support tickets
|
40m |
Warn
|
|
|
UAE users (under Pod 17,18,28 and 29) are experiencing error when accessing Zendesk Instance
|
19h 50m |
Warn
|
|
|
Performance issues on POD 17
|
3h |
Warn
|
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Stay updated with instant alerts for Zendesk Support SDK outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Zendesk Support SDK outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 7,000 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Zendesk Support SDK (Customer service software for text, mobile, phone, email, chat, social) is a a CRM solution that StatusGator has been monitoring since January 2017. Over the past almost 9 years, we have collected data on on more than 10,424 outages that affected Zendesk Support SDK users. When Zendesk Support SDK publishes downtime on their status page, they do so across 119 components and 13 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Zendesk Support SDK down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Zendesk Support SDK is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 500 StatusGator users monitor Zendesk Support SDK to get notified when it's down or has an outage. This makes it one of the most popular CRM services monitored on our platform. We've sent more than 196,300 notifications to our users about Zendesk Support SDK incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Zendesk Support SDK outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Zendesk Support SDK is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Zendesk Support SDK is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Zendesk Support SDK does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Zendesk Support SDK maintenance notifications, please email us.
When Zendesk Support SDK posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Zendesk Support SDK has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Zendesk Support SDK has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Zendesk Support SDK outages by signing up now!
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