Atlassian Outage History

On Jan 27, 2026 1:11 AM UTC, Atlassian initiated a scheduled maintenance window and restored normal service by Jan 27, 2026 1:42 AM UTC, a 31-minute interval. During maintenance, services were flagged as undergoing maintenance and may have been intermittently unavailable for some users. The Atlassian status page recorded two updates, one to indicate the maintenance start and another to confirm completion. The window was brief and contained, with service restored promptly after the maintenance period.

The Atlassian status page showed a short maintenance window that began at Jan 27, 2026 12:17 AM UTC and ended at Jan 27, 2026 12:31 AM UTC. During this interval, Atlassian services were listed as undergoing maintenance before returning to normal. The window lasted about 14 minutes, and Atlassian issued 2 updates to communicate the progression.

The incident concluded with a return to normal operation and no extended impact beyond the maintenance window.

On Jan 20, 2026 7:16 PM UTC the Atlassian status page listed Jira Service Management and Jira as degraded, indicating a partial outage that caused slower responses and intermittent access for users. The issue affected both Jira and Jira Service Management, with service quality reported as degraded during the early phase of the incident.

The Atlassian Analytics component experienced a brief degradation beginning at 1:51 AM UTC and was fully restored by 3:11 AM UTC, a total duration of about 1 hour and 20 minutes. The incident was limited to Atlassian Analytics, with no broader impact indicated. Atlassian's status page recorded the issue with two updates: first noting degradation and later confirming restoration.

Opsgenie, Atlassian's alerting component, experienced brief degraded performance beginning at 3:55 PM UTC and was resolved by 4:01 PM UTC, lasting about 6 minutes. The Atlassian status page listed Opsgenie in a warn state before returning to up, and the provider issued two updates during the incident to communicate the issue and resolution. The impact was isolated to Opsgenie with no indication of broader outages across Atlassian services.

Atlassian Customer Service Management experienced a brief degradation lasting about 6 minutes, beginning at Jan 13, 2026 3:40 PM UTC and ending at Jan 13, 2026 3:46 PM UTC. The Atlassian status page showed the component moving to degraded state and then returning to normal, with two updates issued during the incident. The impact was limited to this component, with no broader Atlassian services indicated as affected.

An outage affected Atlassian Jira and Confluence, causing widespread login and page access problems for users around the world. Reports described Confluence not loading, Jira not accessible, and sign-in failures across multiple regions, with issues listed for hours on 2025-10-20. The impact spanned North America, Europe, and Asia-Pacific as teams could not access or search issues, spaces, or dashboards. The incident began around 7:29 AM UTC and persisted for several hours, with users continuing to report problems into the late morning.

There were no official status updates recorded in the provided data for this interval. The outage appeared to be a global disruption affecting authentication and access across Jira and Confluence, with a large volume of user reports indicating widespread impact across multiple regions.

The outage began at Mar 19, 2025 6:50 PM UTC and affected multiple Atlassian cloud services, including Jira Service Management, Confluence, Jira Work Management, Jira, Trello and related components. Over several hours the services fluctuated between outages and degraded states, with many apps transitioning through maintenance and warning statuses. Users attempting to create, view, or collaborate in projects, documents, or boards experienced widespread disruption across the Atlassian suite. The incident affected dozens of components across Jira and related services, and the impact was broad enough to disrupt typical collaboration workflows.

The issue gradually stabilized as restoration efforts progressed. By Mar 20, 2025 2:15 AM UTC services had returned to a functional state and the status page indicated resolution. The Atlassian status page issued multiple updates throughout the incident to communicate the situation and ongoing recovery efforts.

Duration: The outage lasted roughly 7 hours and 25 minutes.