Last checked from ConnectWise Help Desk Services™ official status page 4 min. 27 sec. ago
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Report an issueThis chart represents ConnectWise Help Desk Services™ service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more ConnectWise Help Desk Services™ status data.
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We've been monitoring ConnectWise Help Desk Services™ outages since June 22, 2022. Here's the history of service outages we've observed from the ConnectWise Help Desk Services™ Status Page
Follow the recent outages and downtime for ConnectWise Help Desk Services™ in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Investigating - Unable to reach HelpDesk servics via email.
|
13h 30m |
Warn
|
|
|
Investigating - ConnectWise RMM - Delay in syncing tickets from RMM to PSA
|
3h 57m |
Warn
|
|
|
Investigating - ConnectWise RMM/Command - Scripts executed on endpoints are stuck in running state
|
59d 7h 8m |
Warn
|
|
|
Monitoring - Help Desk Services | Shortlink Depricartion
|
1h |
Warn
|
|
|
Investigating - Command/ConnectWise RMM - Delay in processing tickets for ConnectWise PSA
|
27m |
Warn
|
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Stay updated with instant alerts for ConnectWise Help Desk Services™ outages by signing up now!
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Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Start monitoring for freeConnectWise Help Desk Services™ is a CRM, Project Management, IT, and APIs solution that StatusGator has been monitoring since June 2022. Over the past over 2 years, we have collected data on on more than 987 outages that affected ConnectWise Help Desk Services™ users. When ConnectWise Help Desk Services™ publishes downtime on their status page, they do so across 38 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
More than 300 StatusGator users monitor ConnectWise Help Desk Services™ to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 143,600 notifications to our users about ConnectWise Help Desk Services™ incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If ConnectWise Help Desk Services™ is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when ConnectWise Help Desk Services™ is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
ConnectWise Help Desk Services™ posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ConnectWise Help Desk Services™ enters a pre-planned maintenance window, keeping you up to date.
When ConnectWise Help Desk Services™ posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When ConnectWise Help Desk Services™ has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because ConnectWise Help Desk Services™ has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for ConnectWise Help Desk Services™ outages by signing up now!
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