Last checked from Intercom Knowledge Hub official status page 2 min. 52 sec. ago
Intercom Knowledge Hub Status
Is Intercom Knowledge Hub down?
Intercom Knowledge Hub is up
AI-first customer service platform with ticketing, inbox, phone, and help center.
Not working for you?
StatusGator last checked the status of Intercom on and the service was operational. The outage has been resolved.
Intercom Knowledge Hub service health
This chart represents Intercom Knowledge Hub service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Intercom Knowledge Hub status data.
24 hrs ending
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Service up
●
Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported Intercom Knowledge Hub issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Intercom Knowledge Hub?
Recent outage reports
See recent outage reports from real Intercom Knowledge Hub users
0 outage reports in the last 24 hours
Bratislava Region, Slovakia
Slow performance
3 days ago
3 days ago
Illinois, United States
"Blank screen on all intercome widgets"
3 days ago
3 days ago
National Capital Territory of Delhi, India
"We're having technical difficulties We'll have things running smoothly again soon. Check our system status for live updates."
3 days ago
3 days ago
Central Visayas, Philippines
"Not Loading "
9 days ago
9 days ago
Scotland, United Kingdom
"wont load"
11 days ago
11 days ago
England, United Kingdom
"appears to be registering tab and cmnd when I am not pressing either button. Issue is not persistent on other applications. glitches to notes while typing or changes the view to list view every few seconds"
13 days ago
13 days ago
New York, United States
"We are seeing an issue with delays in chats being assigned/reflecting in inboxes. We are not seeing a loading issue. Chats should be assigned to someone upon creation, but they are being assigned after 3-7 minutes, leading to longer wait times for rep."
16 days ago
16 days ago
Michigan, United States
"out"
17 days ago
17 days ago
Tennessee, United States
"Unable to load"
17 days ago
17 days ago
Budapest, Hungary
"."
17 days ago
17 days ago
Intercom Knowledge Hub outage map
Explore our interactive Intercom Knowledge Hub outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Intercom outages, giving you a clear view of performance and downtime trends.
How accurate is the Intercom status page?
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Intercom disruptions that StatusGator customers knew about before the rest of the world:
Intercom status page accuracy rating
This rating evaluates how quickly Intercom acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
This rating evaluates how quickly Intercom acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
B
Good
Avg. delay 15 - 30 min
C
Fair
Avg. delay 30 - 120 min
D
Poor
Avg. delay 2 - 4 hrs
F
Failing
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Pages failing to load due to high request volume. | 1h 42m |
25m later
|
|
| Inbox and chatbot not loading on web and mobile apps | 10m |
Never acknowledged
|
|
| Pages not loading due to heavy traffic | 1h 6m |
12m later
|
|
| Login issues affecting sign in and access | 1h 1m |
12m later
|
|
| Connection timeouts due to heavy website traffic | 1h 18m |
9m later
|
|
| Service not loading or crashing | 7m |
Never acknowledged
|
|
| Service unavailable or not responding | 53m |
4m later
|
|
| Website unavailable due to heavy load and timeouts | 6m |
|
|
| Service loading slowly or not loading | 4m |
Never acknowledged
|
|
| Website not loading due to heavy traffic | 2m |
Never acknowledged
|
Incident description
Pages failing to load due to high request volume.
Duration
1h 42m
StatusGator detected
Officially acknowledged
25m later
Incident description
Inbox and chatbot not loading on web and mobile apps
Duration
10m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Pages not loading due to heavy traffic
Duration
1h 6m
StatusGator detected
Officially acknowledged
12m later
Incident description
Login issues affecting sign in and access
Duration
1h 1m
StatusGator detected
Officially acknowledged
12m later
Incident description
Connection timeouts due to heavy website traffic
Duration
1h 18m
StatusGator detected
Officially acknowledged
9m later
Incident description
Service not loading or crashing
Duration
7m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Service unavailable or not responding
Duration
53m
StatusGator detected
Officially acknowledged
4m later
Incident description
Website unavailable due to heavy load and timeouts
Duration
6m
StatusGator detected
Officially acknowledged
Incident description
Service loading slowly or not loading
Duration
4m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Website not loading due to heavy traffic
Duration
2m
StatusGator detected
Officially acknowledged
Never acknowledged
Looking to track Intercom Knowledge Hub downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Recent Intercom Knowledge Hub outages and issues
Follow the recent outages and downtime for Intercom Knowledge Hub in the table below.
If you're experiencing a problem now, check the current Intercom Knowledge Hub status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Major incident
|
30m |
Down
|
|
|
Major incident
|
1h 20m |
Down
|
|
|
Minor incident
|
80d 1h 1m |
Warn
|
|
|
Minor incident
|
12h 6m |
Warn
|
|
|
Major incident
|
2h 24m |
Down
|
Incident name
Major incident
Duration
30m
Start
Severity
Down
Incident name
Major incident
Duration
1h 20m
Start
Severity
Down
Incident name
Minor incident
Duration
80d 1h 1m
Start
Severity
Warn
Incident name
Minor incident
Duration
12h 6m
Start
Severity
Warn
Incident name
Major incident
Duration
2h 24m
Start
Severity
Down
Get notified about Intercom Knowledge Hub outages
Stay updated with instant alerts for Intercom Knowledge Hub outages by signing up now!
See Intercom Knowledge Hub status on your status page
You can also monitor any service or website on your status page
Get notified about Intercom Knowledge Hub outages
Stay updated with instant alerts for Intercom Knowledge Hub outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Intercom Knowledge Hub outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Intercom Knowledge Hub along with other services and websites
StatusGator monitors over 10,320 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Intercom Knowledge Hub status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Intercom Knowledge Hub on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor Intercom Knowledge Hub status also follow these services
About our Intercom Knowledge Hub status page integration
Intercom Knowledge Hub (AI-first customer service platform with ticketing, inbox, phone, and help center) is a a CRM solution that StatusGator has been monitoring since March 2015. Over the past over 11 years, we have collected data on on more than 1,141 outages that affected Intercom Knowledge Hub users. When Intercom Knowledge Hub publishes downtime on their status page, they do so across 48 components and 12 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Intercom Knowledge Hub down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Intercom Knowledge Hub is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 200 StatusGator users monitor Intercom Knowledge Hub to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular CRM services monitored on our platform. We've sent more than 24,500 notifications to our users about Intercom Knowledge Hub incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Intercom Knowledge Hub outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Intercom Knowledge Hub is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Intercom Knowledge Hub is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Intercom Knowledge Hub posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Intercom Knowledge Hub enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When Intercom Knowledge Hub posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Intercom Knowledge Hub has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Intercom Knowledge Hub has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about Intercom Knowledge Hub outages
Stay updated with instant alerts for Intercom Knowledge Hub outages by signing up now!
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Proactive alerts on Intercom Knowledge Hub status changes sent to your Slack, Microsoft Teams, and more.
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Monitoring of both Intercom Knowledge Hub and your own apps.
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Granular monitoring of Intercom Knowledge Hub components.
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Frequently asked questions
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