Is LiveAgent Down?
Current LiveAgent Status: up

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Status History

We've been monitoring LiveAgent since August 31, 2020. Here's the history of service outages we've observed from the LiveAgent status page:

Recent LiveAgent Outages and Issues

Follow the recent outages and downtime for LiveAgent in the table below.

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StatusGator has 8 months of LiveAgent status history.

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Start Time Type Length Message
April 12, 2021 21:22 UTC DOWN about 8 hours There is outage of one or more services.
March 24, 2021 15:02 UTC WARN 5 days There is degradation on one or more services.
March 24, 2021 11:52 UTC DOWN about 3 hours There is outage of one or more services.
March 23, 2021 11:03 UTC WARN 1 day There is degradation on one or more services.
March 23, 2021 10:37 UTC DOWN 26 minutes There is outage of one or more services.
2021-04-16 17:32:19 +0000 UTC UNKNOWN X minutes about, here, the, downtime, question, in, go, will, and Information
2021-04-16 17:32:19 +0000 UTC UNKNOWN X minutes here, Information, the, will, in, question, about, go, and downtime
2021-04-16 17:32:19 +0000 UTC UNKNOWN X minutes go, in, will, Information, question, about, here, the, and downtime
2021-04-16 17:32:19 +0000 UTC UNKNOWN X minutes in, will, here, Information, go, downtime, about, question, and the
2021-04-16 17:32:19 +0000 UTC UNKNOWN X minutes Information, in, will, question, about, downtime, here, go, and the

Supported Features

We support the following features in our integration with the LiveAgent status page:

  • Down Notifications

    If LiveAgent is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when LiveAgent is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices
  • Proactive Maintenance Monitoring
  • Status Overview

    When LiveAgent posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details
  • Component Status Filtering

    Because LiveAgent has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is LiveAgent down today?

According to its status page LiveAgent is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when LiveAgent is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if LiveAgent is having issues?

There are two main options: You can check the LiveAgent status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

LiveAgent status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the LiveAgent status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting LiveAgent customer support while checking everything on your side. You can also try Tweeting at them via @LiveAgent on Twitter. Or visit their official status page or website:

Twitter Mentions