Make outage history

Make experienced a brief partial outage affecting nine components across the eu2 and us1 regions following an AWS incident. Users relying on Responsive Webhooks, Scenario Executions, Apps, Website, and Make Grid may have experienced intermittent disruptions during the event.

The outage began at 1:48 PM UTC and was resolved by 1:53 PM UTC, lasting about 5 minutes. The Make status page reported 'Multiple zones impacted due to AWS Incident' and noted that teams were continuing to work on a fix. All affected components returned to normal after the incident.

The Make platform experienced degraded performance and partial outages due to an upstream AWS incident. Eight Make components across two regions (eu2.make.com and us1.make.com) were affected, including Responsive Webhooks, Scenario Executions, Website, Apps, and Make Grid. Some workflows relying on third-party services were temporarily disabled due to the AWS disruption. The incident began around 6:50 AM UTC (08:50 CEST) and was unresolved until 1:38 PM UTC, with users seeing delays during this period.

Make issued three status updates during the incident. The first update at 10:08 AM UTC noted an AWS incident and degradation across zones; a follow-up at 11:58 AM UTC confirmed ongoing recovery efforts; the final update at 1:38 PM UTC signaled restoration of services across affected components.

Make's Responsive Webhooks in the us1.make.com region experienced a brief outage that affected webhook delivery. The issue was classified as a Minor Service Outage and involved the Responsive Webhooks component. The outage began at 6:58 AM UTC and was resolved by 7:43 AM UTC, lasting roughly 45 minutes. The provider issued two status updates during the incident to communicate the outage and subsequent recovery.

Make reported a degraded experience in the eu2.make.com zone with delays affecting scheduled scenario executions. Users may have seen queued or delayed workflow runs during the incident, which originated at Oct 16, 2025 11:43 AM UTC and persisted for about 55 minutes before resolving at Oct 16, 2025 12:38 PM UTC. The issue was centered on the Scenario Executions component in eu2.make.com, with two official status updates issued during the incident.

Make Webhooks on the us1.make.com region experienced a brief outage, with the Responsive Webhooks component experiencing a short disruption. Webhook delivery could have been delayed or intermittently failed for about 5 minutes, beginning at 9:23 PM UTC and ending at 9:28 PM UTC. A user reported issues shortly before the incident was acknowledged, indicating some early activity before official acknowledgment. The outage duration and timing are based on the status page updates and user observations.

Make.com's Website / apps.make.com experienced a brief outage with degraded access beginning on Oct 14, 2025 7:43 AM UTC when the status page listed a Minor Service Outage for the Website / apps.make.com component. Users attempting to reach the Make site or use the apps may have encountered intermittent connectivity and unavailability during this period.

The outage lasted about 5 minutes and the service was restored by Oct 14, 2025 7:48 AM UTC. The provider issued 2 status updates during the incident.

Make.com’s Website / help.make.com experienced a brief outage categorized as a Minor Service Outage. The issue lasted about 5 minutes, beginning at Oct 13, 2025 11:23 PM UTC and ending at Oct 13, 2025 11:28 PM UTC, with the affected component status moving from up to warn and then back to up. The status page issued two updates during the event, noting the degradation and subsequent restoration. The impact was limited to the Website / help.make.com surface, with no further services impacted.

During a scheduled infrastructure maintenance window, Responsive Webhooks and Scenario Executions in the us1.make.celonis.com and eu1.make.celonis.com components entered maintenance mode, causing temporary interruptions to webhook deliveries and scenario executions for users in US and EU regions. The maintenance window began at 9:03 PM UTC and was completed by 10:03 PM UTC.

The Make status page documented 2 updates during the incident, explaining the maintenance progress and restoration. All affected components returned to normal after the maintenance window, with no wider impact reported.

The Make.com Website / help.make.com experienced a brief outage, causing intermittent access to help resources for a few minutes. The incident began at 9:13 PM UTC and was resolved by 9:18 PM UTC. Make's status page listed a Minor Service Outage affecting Website / help.make.com and published two updates during the incident before full recovery. The issue appeared isolated to the help site component with no broader regional impact indicated.

Make experienced a brief degradation affecting scheduled scenario executions in the us2.make.com zone. Users attempting to run scheduled tasks may have seen delays during the incident. The outage began at 1:58 PM UTC and was resolved by 2:13 PM UTC, lasting about 15 minutes. The issue affected 1 component (Scenario Executions / us2.make.com) and the official Make status page posted an investigation note at the start and a follow-up when the service returned to normal, with a total of 2 status updates. There were no reported user issues outside this zone.