Monday Outage History

Monday experienced a brief latency issue impacting Emails & Activities across US, EU, and AUS regions. The incident began at 7:22 PM UTC and was resolved by 7:42 PM UTC, lasting about 20 minutes. The provider issued 2 status updates: first noting that investigators were looking into latency issues, then confirming the issue had been resolved and services were returning to normal. The affected components were US / Emails & Activities, EU / Emails & Activities, and AUS / Emails & Activities, indicating a regional but partial disruption affecting email delivery and activity updates rather than a full service outage.

Monday.com experienced a brief degradation of its Automations service affecting US and EU regions. The incident began at Apr 16, 2025 7:52 AM UTC when Monday.com announced investigations into issues with automations. A fix was implemented and monitoring began. The US Automations component returned to normal by Apr 16, 2025 8:02 AM UTC and the EU Automations component followed later, resolved by Apr 16, 2025 8:12 AM UTC. The outage lasted approximately 20 minutes, from Apr 16, 2025 7:52 AM UTC to Apr 16, 2025 8:12 AM UTC. Over the course of the incident, the provider issued 3 status updates detailing investigation, fix deployment, and restoration.

An automation-related issue in the AUS region caused delayed automated tasks for AU server users. The impact was limited to the AUS Automations component, with users experiencing slower automation processes during the incident window.

An initial update at Apr 9, 2025 2:23 PM UTC indicated investigators were looking into automation delays for AU server users. The AUS Automations component was then marked as experiencing a problem at Apr 9, 2025 2:28 PM UTC and service returned to normal by Apr 9, 2025 2:49 PM UTC, with the incident lasting about 21 minutes. The provider issued two status updates during the event.

The outage began at Apr 6, 2025 11:02 AM UTC with Monday reporting issues related to logging events in the activity log and automation runs, affecting users across US, EU, and AUS regions. The incident caused a degraded experience for logging and automation workflows as components in multiple regions were impacted. A subsequent update at Apr 6, 2025 2:37 PM UTC indicated Partially Degraded Service, and by Apr 6, 2025 2:42 PM UTC all listed components had returned to normal. The incident lasted about 3 hours and 40 minutes and involved six regional components (US, EU, AUS across Automations and Other Functionalities). The service issued 3 status updates during the event.

An issue affecting Monday's email-sending features caused a regional disruption across AUS, EU, and US. The outage began at 6:12 PM UTC and was resolved by 7:13 PM UTC, lasting a little over an hour. Monday's status updates indicated that the fault had been identified and engineers were actively working on a fix, with subsequent updates noting progress across the affected regions before restoration. The incident impacted three regional components: AUS / Other Functionalities, EU / Other Functionalities, and US / Other Functionalities.

Monday performed a scheduled maintenance window on its EU region database, resulting in a brief service pause for EU users. The EU/Platform component transitioned to maintenance at 6:02 AM UTC and was restored at 6:32 AM UTC, for a total duration of about 30 minutes. The provider posted two status updates during the incident, confirming the maintenance in progress and its completion.

Monday.com experienced a brief degraded performance due to an issue with Datadog US1 APM. The Datadog service problem caused a temporary impact on Monday's observability and related features, with the status page listing Datadog US1 APM as degraded for a short period. The incident began at 8:07 PM UTC and was resolved by 8:17 PM UTC, lasting about 10 minutes. The provider posted two status updates during the incident and the affected component returned to normal once Datadog APM recovered.

Monday experienced delays in email delivery and related CRM/service functionality within the US region, impacting the US / Emails & Activities component. Users likely saw slower email notifications and intermittent access to CRM features during the incident. The issue began at 7:32 PM UTC when the component moved to a degraded state and persisted for about 4 hours and 30 minutes until it was resolved by 12:02 AM UTC.

Monday.com experienced delays in logging emails for CRM and in creating new tickets within the US / Emails & Activities component. This caused lag in timeline updates and item creation, impacting workflows that rely on timely email-driven records.

The incident began at Mar 25, 2025 2:52 PM UTC and was resolved by Mar 25, 2025 6:22 PM UTC, lasting approximately 3 hours and 30 minutes. The provider issued two status updates during the incident, indicating an active investigation and subsequent restoration of normal service.

During a planned maintenance window, Monday listed US Automations, US Integrations, US Apps, AUS Apps, and EU Apps as affected. The changes began at Mar 23, 2025 4:47 AM UTC with a status update indicating maintenance was in progress across the US, EU, and AUS regions. The window lasted about 45 minutes as updates were applied across the regions, during which automation and app services could be limited.

Across the incident, three official updates were posted. By Mar 23, 2025 5:17 AM UTC, US Automations and US Integrations had been brought back to normal. By Mar 23, 2025 5:32 AM UTC, AUS Apps, EU Apps, and US Apps were restored. All previously affected components returned to standard operation.