Monday Outage History

Monday experienced payment processing issues that could disrupt checkout and billing workflows for users. The issue affected the US, EU, and AUS Billing components, potentially causing payment errors during transactions and invoicing.

The incident began at Nov 18, 2025 12:57 PM UTC and was resolved by Nov 18, 2025 5:07 PM UTC, lasting about 4 hours and 10 minutes. The provider published two status updates during the incident, first noting investigations into the payment problems and later confirming that billing services had been restored.

The EU Automations component on Monday experienced a brief outage that degraded automation functionality for about 25 minutes. The incident began on Nov 10, 2025 10:22 AM UTC and was resolved by Nov 10, 2025 10:47 AM UTC. Users relying on automated workflows in the EU region may have noticed automation delays or interruptions during this window.

Two status updates were published during the incident. The updates indicated that a fix had been implemented and that monitoring results were being reviewed to ensure full stability of automations. The EU / Automations component transitioned from up to degraded (warn) and back to up, with services returning to normal after remediation.

A scheduled maintenance window on Monday's AUS Platform caused a brief interruption for the AU region. The AUS Platform transitioned to maintenance at 12:02 PM UTC and returned to normal at 12:32 PM UTC, for a total duration of about 30 minutes. The Monday status page published two updates during the incident, noting the maintenance and subsequent restoration. The impact was contained to the AU region during the maintenance window.

Monday.com experienced a brief partial outage related to the Datadog US1 APM integration. The incident began at Nov 5, 2025 3:47 PM UTC and affected the Datadog US1 APM component, which entered a degraded state. The issue was resolved by Nov 5, 2025 6:02 PM UTC, with Monday.com returning to normal operation for a duration of about 2 hours and 15 minutes.

During the incident, Monday.com published two status updates: the initial alert indicating issues with Datadog US1 APM and a follow-up confirming the service had returned to normal.

The EU Automations component on monday.com experienced a brief outage that disrupted automation workflows for users in Europe. The issue began at 3:07 PM UTC and was resolved by 3:27 PM UTC, lasting about 20 minutes. Updates were posted at 3:07 PM UTC and 3:27 PM UTC describing investigation progress and the steps to resume normal service. The impact was limited to automations in the EU region and did not indicate a broader issue for other features or regions.

An outage briefly affected Monday's AUS Platform, causing connectivity issues across accounts and devices in the AU region. The incident began at Oct 23, 2025 11:12 AM UTC and was resolved by 11:17 AM UTC, lasting about five minutes.

The Monday status updates indicated an investigation into connectivity issues across accounts and devices in the AU server, with the AUS / Platform component briefly transitioning from up to down before returning to normal.

From 7:12 AM UTC, Monday users began experiencing connectivity issues and degraded performance across accounts and devices. EU and AU servers reported API and automation problems early, while US components faced broader disruption affecting dashboards, notifications, search, and other functionality. The result was latency, errors, and partial outages for many teams relying on Monday.

The provider issued 21 official updates as the incident progressed, detailing recovery steps and ongoing fixes. The root cause was an AWS outage with related third-party issues, with recovery first seen in EU and AU regions and the US gradually returning to normal. By 8:32 PM UTC, all platform components were reported as normal and AWS-related issues were resolved; some automations briefly experienced delays as services stabilized. Full platform health was restored by 4:42 AM UTC.

User reports originated from multiple regions including the United States, United Kingdom, Germany, Italy, and Georgia, indicating a globally distributed impact. The outage led to widespread usage disruption and prompted continued monitoring to ensure sustained stability.

Monday's US server underwent a brief maintenance window beginning at 6:02 AM UTC and concluding at 6:27 AM UTC, for a duration of about 25 minutes. During this window, access to the Monday platform in the US region could be intermittently affected. The Monday status page documented the maintenance with two updates, noting the maintenance in progress and its completion, and the US / Platform component returned to normal after the window.

The Monday US server underwent scheduled maintenance, with US / Other Functionalities temporarily listed as in maintenance during the window. The maintenance began at Oct 19, 2025 8:02 AM UTC and concluded at Oct 19, 2025 8:32 AM UTC, lasting about 30 minutes. Users may have experienced limited access or degraded functionality for the affected US region while the work was in progress.

The provider issued two status updates: one indicating the maintenance was in progress and a follow-up noting services had returned to normal. This incident was localized to the US region, and there were no reported issues from users outside this scope.

Monday.com experienced a scheduled maintenance window affecting its US and EU platforms. The maintenance began at 8:32 AM UTC and concluded at 9:02 AM UTC, lasting approximately 30 minutes. During the window, US and EU components were placed in maintenance mode, which could have caused temporary access disruptions for users. The Monday.com status page documented the maintenance as in progress and later marked the service as back to normal, with two official updates issued during the incident. The impact was regional (US and EU) rather than global.