OpenAI Outage History

OpenAI reported a brief incident affecting ChatGPT / Conversations, with increased errors for paid users. The issue began at 3:31 PM UTC and was resolved by 4:12 PM UTC, lasting about 41 minutes. During the event, users reported errors in message streams and failed outputs across regions, indicating a global impact.

OpenAI posted two status updates during the incident as they investigated and then restored service. The outage impacted the ability to send messages and receive outputs, with reports spanning North America, Europe, Asia-Pacific, and other regions. After the resolution, services returned to normal as indicated by the status page.

OpenAI's gpt-4o-audio-preview service within the APIs / Audio component experienced elevated error rates beginning at Oct 27, 2025 3:41 AM UTC, resulting in failures for users attempting to use the audio preview features. The incident lasted about 4 hours and 5 minutes and was resolved by Oct 27, 2025 7:46 AM UTC.

OpenAI published two status updates during the incident to communicate the elevated errors and ongoing mitigation. The APIs / Audio component returned to normal once the mitigation took effect.

OpenAI web search services experienced elevated error rates affecting ChatGPT / Search, ChatGPT Atlas, and Deep Research, leading to degraded web search functionality for users. The issue began at Oct 24, 2025 8:56 PM UTC and was resolved by Oct 24, 2025 10:31 PM UTC, lasting approximately 1 hour and 35 minutes. OpenAI issued four status updates during the incident, describing elevated errors and ongoing mitigation efforts. By the end of the incident, the affected components had returned to normal operation.

OpenAI’s Sora remix and creation features were inaccessible for a brief period, with users reporting page freezes and inability to remix or create content. StatusGator logged an early warning beginning at Oct 24, 2025 5:43 PM UTC, covering user-reported issues that occurred before any OpenAI status updates. The early signal ended around Oct 24, 2025 6:12 PM UTC. This incident appeared to affect the Sora-related capabilities for roughly 29 minutes, based on the timing of the signals.

The OpenAI /v1/videos endpoint experienced elevated errors, impacting Sora / Video generation. Users reported that Sora 1 could not be accessed during the incident. The outage began at 3:41 AM UTC and remained in a degraded state until 4:51 AM UTC when it was restored, lasting approximately 1 hour 10 minutes.

OpenAI issued 2 status updates during the incident as mitigation was applied. The issue affected users across multiple locations with video generation features impacted, and service returned to normal after the mitigation was implemented.

OpenAI's Sora video generation endpoint (/v1/videos) experienced degraded performance and high error rates beginning around 2:04 AM UTC as heavy load impacted video creation. Users across North America reported being unable to generate videos, with processing delays and errors. StatusGator detected the issue at Oct 24, 2025 2:04 AM UTC, about 37 minutes before OpenAI acknowledged the problem on their status page.

The incident lasted from 2:04 AM UTC to 4:51 AM UTC (roughly 2 hours and 47 minutes). OpenAI issued 2 status updates during the event: first at 3:41 AM UTC indicating a degraded condition for the Sora / Video generation component, and a follow-up at 4:51 AM UTC signaling recovery as service returned to normal. Reports showed a North America pattern with widespread heavy load and video processing failures, though the impact did not constitute a full outage.

OpenAI experienced a brief degraded performance affecting the ChatGPT / Connectors component due to issues with the Company Knowledge feature. The incident began at 7:31 PM UTC when the status changed from up to a degraded state, with a message indicating issues with Company Knowledge and that investigators were looking into it. The impact appears limited to the ChatGPT / Connectors functionality.

OpenAI reported elevated errors affecting ChatGPT / Conversations, impacting user interactions across the ChatGPT conversations component. The outage began at 3:11 PM UTC and was resolved by 4:11 PM UTC, with users experiencing difficulties generating or receiving responses and frequent error messages. A surge of user reports in the mid-UTC afternoon indicates broad impact on conversations.

OpenAI issued two official updates during the incident. The first noted elevated errors and that mitigation was underway; the second confirmed restoration of services. The disruption appeared to affect users across multiple regions, suggesting broad reach rather than a single-region issue. Functionality resumed after the resolution.

OpenAI ChatGPT conversations experienced elevated errors and degraded performance, with users reporting failures to receive responses and error messages across multiple regions. StatusGator detected reports starting at Oct 23, 2025 2:44 PM UTC, about 27 minutes before OpenAI acknowledged the issue on their status page. The outage lasted from Oct 23, 2025 2:44 PM UTC to Oct 23, 2025 4:11 PM UTC (roughly 1 hour and 27 minutes). Reports indicate widespread impact across users in multiple regions rather than a single geography.

OpenAI's GPT-4.1-Nano APIs, including the Chat Completions and Responses endpoints, experienced elevated 503 errors that disrupted user interactions. Users attempting to generate text reported failures and delays, with some noting that ChatGPT was not working. The outage began at Oct 22, 2025 8:41 PM UTC and was resolved by Oct 22, 2025 10:11 PM UTC, lasting about 1 hour and 30 minutes. The impact appeared global across the affected APIs rather than regional. OpenAI issued two status updates during the incident describing the elevated errors and ongoing mitigation efforts.