OpenAI Outage History

OpenAI ChatGPT experienced degraded performance across many interfaces, with users reporting errors, timeouts, and failed requests affecting conversations and related features. The disruption impacted 23 components including Desktop - Windows, Desktop - macOS, WhatsApp, 1-800-CHAT-GPT, Search, DALL·E, Advanced Data Analysis, Context connectors, File uploads, GPT vision, Voice mode, Memory, Single Sign-On, Conversations, GPTs, Image Generation, Deep Research, Agent, Codex, Login, Web, and mobile apps (iOS/Android). The issue appeared to be global, with reports of HTTP errors, conversations not loading, and internal service errors. StatusGator detected the issue at Aug 20, 2025 6:40 AM UTC, about 16 minutes before OpenAI acknowledged the problem.

OpenAI reported elevated errors affecting the APIs / Files component during file uploads to vector stores. Users attempting to upload files may have encountered errors or delays. The incident began at Aug 19, 2025 4:46 PM UTC and lasted about 3 hours and 31 minutes, with the issue resolved by Aug 19, 2025 8:17 PM UTC. The provider published two official status updates during the incident, first noting elevated errors and later indicating the services had returned to normal. The impact appeared limited to a subset of users relying on file uploads to vector stores rather than a full platform outage.

OpenAI GPTs with custom actions within ChatGPT experienced a brief processing issue, causing delays or stalls for actions that require confirmation. The incident began at Aug 18, 2025 5:36 PM UTC and was resolved by Aug 18, 2025 9:16 PM UTC, lasting 3 hours and 40 minutes. OpenAI issued two status updates for the incident, first noting that GPTs with custom actions were stuck in processing after permission to proceed and that they were investigating, then confirming the system had returned to normal. Impact was limited to the affected GPTs with custom actions, with other features remaining available.

OpenAI's ChatGPT image rendering experienced an outage affecting mobile and desktop clients. The issue began at 3:06 PM UTC with images not loading on iOS and Android mobile devices, and expanded to desktop platforms (Windows and macOS) by 3:41 PM UTC, impacting both mobile and desktop experiences. The incident lasted roughly 3 hours and affected 4 components: ChatGPT / Mobile - iOS, ChatGPT / Mobile - Android, ChatGPT / Desktop - Windows, ChatGPT / Desktop - macOS. By 6:06 PM UTC, these components were restored to normal.

OpenAI ChatGPT / Agent experienced elevated error rates, causing user-facing issues such as resource not found. The incident began at 10:51 PM UTC and lasted approximately 4 hours and 11 minutes, with the service returning to normal by 3:02 AM UTC. The issue affected the ChatGPT / Agent component, indicating a degraded experience rather than a full outage.

OpenAI's ChatGPT / Agent experienced degraded performance due to elevated error rates starting at Aug 15, 2025 8:46 PM UTC and lasting for about 1 hour and 55 minutes until Aug 15, 2025 10:41 PM UTC. Users interacting with ChatGPT / Agent may have seen errors or slower responses during this period. The issue was isolated to the ChatGPT / Agent component, and OpenAI pursued mitigation.

OpenAI's status updates confirmed the incident, noting elevated errors and ongoing mitigation, with two official updates issued during the incident, and the service returned to normal by Aug 15, 2025 10:41 PM UTC.

The incident affected OpenAI's ChatGPT connectors and Codex services, with Plus and Pro users experiencing elevated errors when using the Use connectors tool. Some users reported that the connectors could be inaccessible or partially unavailable for certain workflows. The problem began at 5:41 PM UTC and persisted for about 14 hours, ending with restoration by 7:41 AM UTC.

OpenAI's Compliance API experienced a brief degradation as users encountered increased errors when invoking the service. The issue began at Aug 13, 2025 6:41 PM UTC and was resolved by Aug 13, 2025 7:31 PM UTC, lasting roughly 50 minutes. The incident affected the Compliance API component and caused errors for a subset of requests during the window. OpenAI posted two official status updates during the incident describing the investigation and subsequent resolution. User reports were limited, indicating the impact was not widespread.

OpenAI reported a brief degradation in the ChatGPT / Image Generation service. Users attempting image generation could have seen errors during the incident window. The issue began at Aug 13, 2025 6:41 AM UTC and was resolved by Aug 13, 2025 7:06 AM UTC, lasting about 25 minutes, before service returned to normal. The affected component was ChatGPT / Image Generation.

OpenAI experienced a brief incident affecting the ChatGPT Image Generation service for free-tier users. The outage began at 12:06 PM UTC and was resolved by 12:21 PM UTC. Free ChatGPT users reported elevated errors when generating images during this window. OpenAI communicated the issue via its status page, noting a mitigation was implemented and the service returned to normal once the fix was in place. StatusGator observed user observations but the volume remained limited. The affected component was ChatGPT / Image Generation, and the incident lasted roughly 15 minutes.