OpenAI Outage History

OpenAI experienced elevated error rates affecting image generation in ChatGPT and the API Images service. The issue began at Jun 12, 2025 3:01 PM UTC and was resolved by Jun 12, 2025 4:46 PM UTC, lasting roughly 1 hour and 45 minutes. Users attempting to generate images in ChatGPT or via the API may have encountered failures or degraded image outputs. OpenAI's status page indicated an investigation with increased error rates, followed by a return to normal as the issue was resolved. The affected components were ChatGPT / Image Generation and APIs / Images, with the incident ending after a brief degradation.

OpenAI experienced a broad outage affecting ChatGPT and related APIs, causing elevated error rates and degraded performance for users worldwide. The disruption impacted a wide range of components including chat sessions, image generation, login workflows, and file uploads. The incident began on Jun 10, 2025 7:11 AM UTC and gradually expanded to widespread impact across ChatGPT features and API endpoints.

OpenAI issued a sequence of status updates throughout the incident, describing ongoing investigations and elevated error rates across many services such as Images, Embeddings, Fine-tuning, Realtime, and Chat. A mid-incident note highlighted a Sign in with Apple login issue. By Jun 11, 2025 9:11 PM UTC most ChatGPT and API components had recovered, with remaining voice-related features continuing to recover for a period after.

User reports were substantial, indicating broad global impact with errors and slow responses reported across regions. OpenAI posted multiple status updates as it worked toward restoration, with services returning to normal gradually over the following day and most components stabilized by late Jun 11, 2025 9:11 PM UTC.

OpenAI reported a degraded ChatGPT search experience affecting search results. The status page showed ChatGPT / Search transitioning to a degraded state at 10:01 PM UTC as the team investigated the issue. The incident affected the ChatGPT search component, while other ChatGPT features continued to operate. The outage began at 10:01 PM UTC and was resolved by 11:36 PM UTC, lasting 1 hour 35 minutes. OpenAI published two status updates during the incident, keeping users informed of progress.

OpenAI later confirmed that the issue had been addressed and the service returned to normal at 11:36 PM UTC. Reports during the window described search-related issues, but there was no indication of a broader outage across OpenAI services.

OpenAI reported degraded file uploading capabilities affecting ChatGPT and the API. Users attempting to upload files experienced elevated errors during the incident. The issue began at 4:26 PM UTC and was resolved by 5:32 PM UTC, lasting about 1 hour and 6 minutes. The degradation impacted two components: ChatGPT / File uploads and APIs / Files, likely disrupting workflows that rely on file submissions.

OpenAI issued 3 status updates throughout the incident to communicate ongoing investigation and restoration. User reports were limited during the event.

OpenAI reported a degraded condition impacting the Deep Research component of ChatGPT, where users could not access content from uploaded files. This hindered processing and retrieval of documents uploaded for Deep Research workflows. The issue began at 10:11 PM UTC and lasted about 5 hours and 20 minutes, being resolved by 3:31 AM UTC. OpenAI issued 2 status updates during the incident: the first noted the inability to access uploaded content and that the investigation was underway, and the second confirmed that the Deep Research component had returned to normal.

OpenAI experienced two concurrent issues in late May 2025 affecting different parts of its platform. A data-delivery delay impacted the Compliance API (APIs / Compliance), with users sometimes seeing missing or delayed compliance data. Separately, ChatGPT Conversations faced usage cap errors, displaying messages like 'You've reached the current usage cap' for certain models. The combined impact meant some users could not access expected data or prompts, with reports spanning multiple regions over several days. The Compliance API delays began around 10:31 PM UTC and persisted until 10:01 PM UTC, lasting multiple days. The ChatGPT usage cap issue lasted from 9:32 PM UTC to 1:02 AM UTC (about 3.5 hours).

OpenAI began investigating increasing error rates in Codex on 3:56 PM UTC, marking a degraded performance for Codex-related components. The impact affected ChatGPT / Codex, ChatGPT / Deep Research, and ChatGPT / Login, with users experiencing login issues, errors when using the GitHub connector with Deep Research, and general Codex-related failures. OpenAI issued status updates as engineers worked to implement a fix, and services gradually returned to normal later that day. The outage lasted about 4 hours and 41 minutes, resolved by 8:37 PM UTC. User reports were present but limited, indicating a localized impact rather than a service-wide outage.

OpenAI's Codex feature on the web was unavailable for all users, impacting web-based code generation accessed through the ChatGPT interface. The outage began at May 27, 2025 9:41 PM UTC and was resolved by May 27, 2025 10:52 PM UTC, lasting about 1 hour and 11 minutes. The issue affected the ChatGPT / Codex component and disrupted workflows relying on Codex in the web interface for users worldwide. OpenAI documented the incident on its status page as Codex unavailable and issued updates as engineers investigated and restored service. The provider released two official status updates during the incident, and service was restored after the root cause was addressed. The impact was global, affecting users attempting to access Codex on the web.

OpenAI experienced a subscription access outage that prevented some ChatGPT Pro and Team customers from accessing their paid features due to a billing-system issue. The problem appeared across a broad set of ChatGPT components, blocking access to subscriptions and related functionality for impacted users. The incident began on May 26, 2025 6:47 PM UTC and was resolved by May 27, 2025 5:28 PM UTC, lasting roughly 22 hours and 41 minutes. Users reported difficulties with accessing or renewing subscriptions, signing in, or using paid features.

The OpenAI Codex service experienced degraded performance affecting task creation and PR creation starting at May 26, 2025 8:11 AM UTC. Observed elevated error rates were potentially tied to a degradation in the GitHub API, impacting users attempting to create Codex tasks or PRs via ChatGPT / Codex workflows. The outage lasted approximately 1 hour 35 minutes, ending at May 26, 2025 9:46 AM UTC. The incident involved the ChatGPT / Codex component and prompted 2 status updates as OpenAI investigated and resolved the issue.

The provider communicated through status updates, noting the degraded operation and subsequent recovery as the GitHub API issues were addressed. Reliability returned to baseline after the final update.