OpenAI Outage History

The incident affected a broad set of OpenAI ChatGPT components on 2025-04-07. The outage began at 3:01 PM UTC, with 16 ChatGPT components listed as degraded at the peak, including ChatGPT / 1-800-CHAT-GPT, Context connectors, Dall-E, File uploads, GPT vision, Voice mode, Memory, WhatsApp, Search, Advanced Data Analysis, Single Sign-On, Image Generation, Login, Web, and Mobile apps for iOS and Android. Users reported impaired access and slower responses, with at least one report from Kuala Lumpur around 3:30 PM UTC underscoring the global reach of the disruption.

OpenAI's status page reported a brief degradation affecting the ChatGPT / GPT Vision component from Apr 5, 2025 8:46 AM UTC to Apr 5, 2025 9:56 AM UTC, lasting about one hour. The incident was acknowledged with two official updates before service returned to full functionality, and the impact appeared limited to the ChatGPT / GPT Vision features during that window.

OpenAI Labs experienced a temporary outage causing experimental features and tools in the Labs environment to be unavailable. The outage began on 1:51 PM UTC and was resolved by 3:41 PM UTC, lasting about 1 hour and 50 minutes. OpenAI's status page shows the Labs component transitioning from up to down and back to up during the window. Two official status updates were published during the incident, describing the impact and recovery progress. User reports indicated issues during the outage.

On Apr 3, 2025 1:11 AM UTC, OpenAI Sora Image Generation and Sora Video Generation transitioned to a degraded state. The two components returned to normal at Apr 3, 2025 1:21 AM UTC. User reports appeared earlier, with observations at 12:45 AM UTC and 1:00 AM UTC, suggesting users experienced issues before the official acknowledgment. The incident lasted about 10 minutes and affected generation tasks in both Sora components.

OpenAI issued two status updates during the event, documenting the degradation and restoration. By Apr 3, 2025 1:21 AM UTC, the components were listed as up and services returned to normal. The impact was limited to the Sora image and video generation features with no broader service impact indicated.

OpenAI experienced a degradation impacting multiple components across ChatGPT and Sora. Users reported upstream connect errors and failures to generate responses, with some interactions timing out. Affected components included ChatGPT / Web, ChatGPT / Mobile - iOS, ChatGPT / Mobile - Android, and Sora services such as Login, Image Generation, Video Generation, Video Viewing, and Feed, totaling eight components. The issue appeared globally, with user reports from Salt Lake City, London, Barcelona, Mumbai, and beyond indicating widespread impact. The outage began on 2:12 PM UTC and continued for several hours.

OpenAI reported a brief degraded performance for ChatGPT across Web and mobile clients. The issue began at 8:37 AM UTC and was resolved by 9:14 AM UTC, spanning roughly 37 minutes. Users attempting to access ChatGPT on the Web, iOS, or Android could have experienced slower responses or difficulty loading conversations during this window.

OpenAI reported degraded performance across ChatGPT components beginning at 1:07 AM UTC. A broad set of features including ChatGPT / WhatsApp, ChatGPT / 1-800-CHAT-GPT, ChatGPT / GPT vision, ChatGPT / Voice mode, ChatGPT / Memory, ChatGPT / Advanced Data Analysis, ChatGPT / Context connectors, ChatGPT / Dall-E, ChatGPT / Search, ChatGPT / File uploads, ChatGPT / Login, ChatGPT / Web, ChatGPT / Mobile - iOS, ChatGPT / Mobile - Android, ChatGPT / Image Generation, and ChatGPT / Single Sign-On experienced degraded performance. The impact included slower responses and intermittent usage issues for affected users. Recovery progressed with many components back to normal by 1:41 AM UTC and the rest by 2:11 AM UTC, with the degradation lasting around one hour.

OpenAI reported a brief degraded performance impacting ChatGPT Login and ChatGPT Web. Users may have encountered difficulties signing in or accessing ChatGPT on the web. The issue began at Apr 1, 2025 9:11 PM UTC and was resolved by Apr 1, 2025 10:01 PM UTC, lasting about 50 minutes.

OpenAI communicated the incident through two status updates, describing a degraded condition and later restoration of normal service for the affected components. The impact appeared limited to ChatGPT Login and ChatGPT Web, with other OpenAI services unaffected.

OpenAI reported a degradation affecting ChatGPT Web, iOS, and Android starting at Apr 1, 2025 3:42 PM UTC. Users across these platforms experienced slower responses and intermittent access, with 3 components impacted: ChatGPT / Web, ChatGPT / Mobile - iOS, and ChatGPT / Mobile - Android. The degraded performance persisted until Apr 1, 2025 8:11 PM UTC, lasting about 4 hours 29 minutes.

OpenAI issued two status updates during the incident, first noting the degraded performance and later confirming recovery as services returned to normal. The impact appeared limited to ChatGPT, with a small volume of user reports describing slower responses rather than a full outage.

OpenAI reported a brief degradation impacting a broad set of ChatGPT features. The incident affected 16 components, including ChatGPT / Search, Advanced Data Analysis, Image Generation, Dall-E, Voice mode, Memory, Login, Web, and other related services, causing slowed responses and intermittent unresponsiveness for users. The outage began on 2:47 PM UTC and was resolved by 3:06 PM UTC, lasting about 19 minutes.