OpenAI Outage History

OpenAI reported degraded performance across ChatGPT components beginning at 1:07 AM UTC. A broad set of features including ChatGPT / WhatsApp, ChatGPT / 1-800-CHAT-GPT, ChatGPT / GPT vision, ChatGPT / Voice mode, ChatGPT / Memory, ChatGPT / Advanced Data Analysis, ChatGPT / Context connectors, ChatGPT / Dall-E, ChatGPT / Search, ChatGPT / File uploads, ChatGPT / Login, ChatGPT / Web, ChatGPT / Mobile - iOS, ChatGPT / Mobile - Android, ChatGPT / Image Generation, and ChatGPT / Single Sign-On experienced degraded performance. The impact included slower responses and intermittent usage issues for affected users. Recovery progressed with many components back to normal by 1:41 AM UTC and the rest by 2:11 AM UTC, with the degradation lasting around one hour.

OpenAI reported a brief degraded performance impacting ChatGPT Login and ChatGPT Web. Users may have encountered difficulties signing in or accessing ChatGPT on the web. The issue began at Apr 1, 2025 9:11 PM UTC and was resolved by Apr 1, 2025 10:01 PM UTC, lasting about 50 minutes.

OpenAI communicated the incident through two status updates, describing a degraded condition and later restoration of normal service for the affected components. The impact appeared limited to ChatGPT Login and ChatGPT Web, with other OpenAI services unaffected.

OpenAI reported a degradation affecting ChatGPT Web, iOS, and Android starting at Apr 1, 2025 3:42 PM UTC. Users across these platforms experienced slower responses and intermittent access, with 3 components impacted: ChatGPT / Web, ChatGPT / Mobile - iOS, and ChatGPT / Mobile - Android. The degraded performance persisted until Apr 1, 2025 8:11 PM UTC, lasting about 4 hours 29 minutes.

OpenAI issued two status updates during the incident, first noting the degraded performance and later confirming recovery as services returned to normal. The impact appeared limited to ChatGPT, with a small volume of user reports describing slower responses rather than a full outage.

OpenAI reported a brief degradation impacting a broad set of ChatGPT features. The incident affected 16 components, including ChatGPT / Search, Advanced Data Analysis, Image Generation, Dall-E, Voice mode, Memory, Login, Web, and other related services, causing slowed responses and intermittent unresponsiveness for users. The outage began on 2:47 PM UTC and was resolved by 3:06 PM UTC, lasting about 19 minutes.

OpenAI reported a brief degraded state affecting ChatGPT login starting at Apr 1, 2025 11:01 AM UTC. The issue was listed as ChatGPT / Login in a degraded state and then returned to normal by Apr 1, 2025 12:31 PM UTC. The provider issued 2 status updates during the incident, and the outage duration was approximately 1 hour and 30 minutes.

During this period, users attempting to sign in to ChatGPT may have experienced authentication delays or login failures. The impact was isolated to the ChatGPT login component.

The outage began at 12:36 PM UTC and affected a broad set of OpenAI services, including ChatGPT login, ChatGPT Web, Playground, Labs, and related features, as well as API responses. Users worldwide reported slow responses, login failures, and errors (e.g., 500/503) across ChatGPT and API interactions, with impact spanning North America, Europe, and Asia.

OpenAI ChatGPT / Web experienced a brief degraded performance affecting user sessions due to token-related errors. The issue began at 10:30 AM UTC and impacted users across devices, with authentication failures reported. The status page listed a degraded state beginning at 11:11 AM UTC and the service was restored by 11:43 AM UTC, spanning roughly 1 hour and 13 minutes.

The provider posted two official status updates during the incident, acknowledging the degraded performance and later confirming restoration. A sample user report cited errors such as "could not find user for provided access token" during the outage.

OpenAI ChatGPT Web users faced login failures and token related errors, preventing authentication and access to ChatGPT Web across regions. Reports described errors such as could not find user for provided access token and token_exchange_failed, indicating problems with the authentication flow and session creation. The incident began with login issues at 10:41 AM UTC and affected users across multiple regions including Australia, the United Kingdom, Germany, Croatia, and Uruguay, with symptoms observed on various devices.

OpenAI acknowledged a degraded service on their status page, with updates at Mar 30, 2025 11:11 AM UTC (up to warn) and Mar 30, 2025 11:43 AM UTC (warn to up). StatusGator surfaced an Early Warning Signal beginning at Mar 30, 2025 10:41 AM UTC, ending at 12:01 PM UTC, indicating that users reported issues before the official acknowledgment. The main degradation lasted roughly from 11:11 to 11:43 UTC, and the service was back to normal by 11:43 UTC, with some residual reports continuing until the early warning signal ended. The incident involved the ChatGPT Web component and appeared as a global authentication disruption, with two official status updates during the incident.

OpenAI experienced degraded performance affecting multiple components, including ChatGPT File uploads, ChatGPT Image Generation, and the APIs for Images and Files. The issue began at 1:41 PM UTC and was resolved by 3:37 PM UTC, lasting roughly 1 hour and 56 minutes. User reports started around 2:00 PM UTC and continued through 2:45 PM UTC, with users seeing errors or slower responses when uploading files, generating images, or accessing image and file APIs. The impact appeared to be widespread across ChatGPT features and API endpoints, though not a full outage.

OpenAI's status page documented the incident with four updates, tracking the issue from initial warning to recovery as components were brought back online. By late afternoon, all previously degraded services were reported as operational again.

OpenAI Sora experienced a brief degraded performance affecting five components: Image Generation, Login, Video generation, Video viewing, and Feed. The degradation began at Mar 28, 2025 4:16 PM UTC and was resolved by Mar 28, 2025 8:02 PM UTC, lasting about 3 hours and 46 minutes. OpenAI issued two status updates during the incident to communicate the issue and restoration.