Is Phreesia down?
Current Phreesia status is WARN

We checked the official Phreesia Status Page 2 min. 3 sec. ago. Learn more
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Recent Phreesia Outages and Issues

Follow the recent outages and downtime for Phreesia in the table below.

Start Time

Type

Length

Message

Details

March 12, 2024 14:07 UTC

WARN

ongoing

Dashboard Login Issue on Zone 1

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Start Time

March 12, 2024 14:07 UTC

Type WARN
Affected Components

Zone 1 - Phreesia Dashboard

Message

Dashboard Login Issue on Zone 1

Details

Monitoring - Monitoring - Our engineering team has resolved the issues with the Phreesia Dashboard being inaccessible. We will continue to monitor performance prior to closing this incident out.We apologize for the inconvenience this caused your organization. Mar 12, 2024 - 10:06 EDT

March 12, 2024 14:02 UTC

WARN

5 minutes

Dashboard Login Issue on Zone 1

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Start Time

March 12, 2024 14:02 UTC

Type WARN
Affected Components

Zone 1 - Phreesia Dashboard

Message

Dashboard Login Issue on Zone 1

Details

Investigating - Investigating - We are currently investigating sporadic errors and delays when trying to login to the Phreesia Dashboard. All clientsZone 1 Please check back at this page for additional updates. Mar 12, 2024 - 09:59 EDT

February 23, 2024 14:12 UTC

WARN

18 days

SSO Authentication Errors

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Start Time

February 23, 2024 14:12 UTC

Type WARN
Affected Components

Zone 4 - Single Sign-On to Phreesia Dashboard

Zone 1 - Single Sign-On to Phreesia Dashboard

Zone 2 - Single Sign-On to Phreesia Dashboard

Zone 3 - Single Sign-On to Phreesia Dashboard

EAP - Single Sign-On to Phreesia Dashboard

Message

SSO Authentication Errors

Details

Monitoring - Monitoring - Our Engineering team was able to resolve the login errors for customers utilizing Single Sign-On (SSO), we are seeing normal performance for SSO Dashboard logins. We will continue to monitor SSO logins prior to marking this incident as resolved.We thank you for your patience as we worked to resolve this issue and apologize for the inconvenience. Feb 23, 2024 - 09:08 EST

February 23, 2024 13:12 UTC

WARN

about 1 hour

SSO Authentication Errors

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Start Time

February 23, 2024 13:12 UTC

Type WARN
Affected Components

Zone 4 - Single Sign-On to Phreesia Dashboard

Zone 1 - Single Sign-On to Phreesia Dashboard

Zone 2 - Single Sign-On to Phreesia Dashboard

Zone 3 - Single Sign-On to Phreesia Dashboard

EAP - Single Sign-On to Phreesia Dashboard

Message

SSO Authentication Errors

Details

Investigating - Investigating - We are investigating reports of customers utilizing Single Sign-On (SSO) unable to log in to the Phreesia Dashboard. We will continue to update our status page as we get further updates.SSO ClientsAll Zones Feb 23, 2024 - 08:11 EST

February 22, 2024 00:02 UTC

WARN

1 day

Increased Insurance Time-Outs – Change Healthcare Network Interruption

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Start Time

February 22, 2024 00:02 UTC

Type WARN
Affected Components

Zone 2 - Eligibility and Benefits Verification

Zone 3 - Eligibility and Benefits Verification

Zone 4 - Eligibility and Benefits Verification

EAP - Eligibility and Benefits Verification

Zone 1 - Eligibility and Benefits Verification

Message

Increased Insurance Time-Outs – Change Healthcare Network Interruption

Details

Identified - Identified - Increased Insurance Time-Outs – Change Healthcare Network InterruptionAll ClientsAll ZonesOne of our Clearing House insurance vendors, Change Healthcare, experienced a network interruption that was related to a cyber security issue. We’ve stopped all eligibility traffic from routing to Change Healthcare and have redirected eligibility traffic to other Vendors, where applicable.At this time you may experience time-out errors for eligibility checks on the Phreesia Dashboard. We will continue to update our status page as we get further updates. Feb 21, 2024 - 18:59 EST

2024-03-12 14:07:35 UTC UTC

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2024-03-12 14:07:35 UTC UTC

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2024-03-12 14:07:35 UTC UTC

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2024-03-12 14:07:35 UTC UTC

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2024-03-12 14:07:35 UTC UTC

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Sign Up for More Phreesia History

StatusGator has almost 3 years of Phreesia status history.

Phreesia Components and Services

View details of the current Phreesia status below.

Name

Status

Details

Payment Services - Phreesia Processor

UP See more

Phreesia Appointment Accelerator

UP See more

Phreesia Arrival Stations

UP See more

Phreesia Dashboard

UP See more

Phreesia Eligibility and Benefits API

UP See more

Phreesia Eligibility and Benefits Verification

WARN See more

Phreesia Export Functions

UP See more

Phreesia Flourish (Insignia)

UP See more

Phreesia Import Functions

UP See more

Phreesia Mobile - Email

UP See more

Phreesia Mobile - SMS

UP See more

Phreesia Patient Chat

UP See more

Phreesia Payment Services - Gateway

UP See more

Phreesia Phone System

UP See more

Phreesia PhreesiaOnCall

UP See more

Phreesia PhreesiaPads

UP See more

Phreesia Self-Scheduling

UP See more

Phreesia Support Portal

UP See more

Phreesia Ticketing System

UP See more

Single Sign-On to Phreesia Dashboard

UP See more

2 status changes in the last 24 hours

Phreesia status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 5 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Phreesia Outage and Status History

We've been monitoring Phreesia outages since March 14, 2021.
Here's the history of service outages we've observed from the Phreesia Status Page:

Instant enriched data from
3,570 status pages

About Our Phreesia Status Page Integration

Phreesia is a Healthcare solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 327 outages that affected Phreesia users. When Phreesia publishes downtime on their status page, they do so across 90 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Phreesia to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Phreesia incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Phreesia is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Phreesia is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Phreesia posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Phreesia enters a pre-planned maintenance window, keeping you up to date.

Since Phreesia publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Phreesia posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Phreesia has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Phreesia has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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