Is Phreesia Patient Chat down?
Current Phreesia Patient Chat status is UP

We checked the official Phreesia Patient Chat Status Page 1 min. 41 sec. ago. Learn more
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Recent Phreesia Patient Chat Outages and Issues

Follow the recent outages and downtime for Phreesia Patient Chat in the table below.

Start Time

Type

Length

Message

Details

July 19, 2024 13:22 UTC

DOWN

ongoing

Dashboard and Integration Issues on All Zones

See more
Start Time

July 19, 2024 13:22 UTC

Type DOWN
Affected Components

Zone 3 - Export Functions

Zone 2 - Phreesia Dashboard

Zone 2 - Patient Chat

EAP - Phreesia Dashboard

Zone 2 - Mobile - Email

Zone 4 - Mobile - Email

Zone 5 - Mobile - Email

EAP - Mobile - Email

Message

Dashboard and Integration Issues on All Zones

Details

Update - All zones are working as expected with the following services experiencing issues:Zone EAP: Patients are not automatically moving through sections of the dashboardZone 2: Changes on the dashboard are not reflecting automatically. Refreshing the browser will reflect the changes on dashboardZone 3: Exports to PM/EHR systems are delayedZone 4: Unable to add new patients to the dashboard, missing patients on the dashboardSome clients across all zones may continue to experience integration issues as we identify servers hosting the IC’s being impacted and work to restore functionality. This can result in delays with exports and patients missing on the dashboard.Our Auxiliary Payment System remains enabled at this time. Jul 19, 2024 - 09:21 EDT

July 19, 2024 12:22 UTC

DOWN

less than a minute

Dashboard and Integration Issues on All Zones

See more
Start Time

July 19, 2024 12:22 UTC

Type DOWN
Affected Components

EAP - Export Functions

EAP - Mobile - SMS

Zone 1 - PhreesiaPads

Zone 1 - Eligibility and Benefits Verification

Zone 1 - Support Portal

Zone 1 - Mobile - SMS

Zone 1 - Mobile - Email

Zone 1 - Patient Chat

Zone 1 - Payment Services - Phreesia Processor

Zone 1 - Payment Services - Gateway

Zone 1 - Self-Scheduling

Zone 1 - Arrival Stations

Zone 2 - Phreesia Dashboard

Zone 2 - PhreesiaPads

Zone 2 - Eligibility and Benefits Verification

Zone 2 - Support Portal

Zone 2 - Mobile - SMS

Zone 2 - Patient Chat

Zone 2 - Payment Services - Phreesia Processor

Zone 2 - Payment Services - Gateway

Zone 2 - Self-Scheduling

Zone 3 - Single Sign-On to Phreesia Dashboard

Zone 3 - Patient Chat

Zone 3 - Payment Services - Phreesia Processor

Zone 3 - Payment Services - Gateway

Zone 3 - Self-Scheduling

Zone 3 - Arrival Stations

Zone 4 - Phreesia Dashboard

Zone 4 - PhreesiaPads

Zone 4 - Eligibility and Benefits Verification

Zone 4 - Support Portal

Zone 4 - Single Sign-On to Phreesia Dashboard

Zone 4 - Import Functions

Zone 4 - Export Functions

Zone 4 - Mobile - Email

Zone 4 - Patient Chat

Zone 4 - Payment Services - Phreesia Processor

Zone 4 - Self-Scheduling

Zone 4 - Arrival Stations

Zone 5 - Phreesia Dashboard

Zone 5 - PhreesiaPads

Zone 5 - Eligibility and Benefits Verification

Zone 5 - Support Portal

Zone 5 - Single Sign-On to Phreesia Dashboard

Zone 5 - Import Functions

Zone 5 - Export Functions

Zone 5 - Mobile - Email

Zone 5 - Patient Chat

Zone 5 - Payment Services - Phreesia Processor

Zone 5 - Payment Services - Gateway

Zone 5 - Self-Scheduling

Zone 5 - Arrival Stations

EAP - Phreesia Dashboard

EAP - PhreesiaPads

EAP - Eligibility and Benefits Verification

EAP - Support Portal

EAP - Single Sign-On to Phreesia Dashboard

EAP - Mobile - Email

EAP - Patient Chat

EAP - Payment Services - Phreesia Processor

EAP - Payment Services - Gateway

EAP - Self-Scheduling

EAP - Arrival Stations

Zone 3 - PhreesiaPads

Zone 5 - Mobile - SMS

Zone 2 - Single Sign-On to Phreesia Dashboard

Zone 2 - Import Functions

Zone 2 - Export Functions

Zone 2 - Mobile - Email

Zone 2 - Arrival Stations

Zone 3 - Phreesia Dashboard

Zone 3 - Eligibility and Benefits Verification

Zone 3 - Support Portal

Zone 4 - Mobile - SMS

Zone 4 - Payment Services - Gateway

EAP - Import Functions

Zone 3 - Import Functions

Zone 3 - Export Functions

Zone 3 - Mobile - SMS

Zone 3 - Mobile - Email

Zone 1 - Phreesia Dashboard

Zone 1 - Single Sign-On to Phreesia Dashboard

Zone 1 - Import Functions

Zone 1 - Export Functions

Message

Dashboard and Integration Issues on All Zones

Details

Identified - As our engineering team’s continue to work on restoring platform performance across all zones please see the latest update on our restoration efforts. All zones are working as expected with the following services still experiencing issues:Zone 5 & EAP: In-Office Mobile check-in through emailZone 4: Unable to add patients to the Phreesia Dashboard and In-Office Mobile check-in through emailZone 2: Manual Patient Check-in’s, Patient Chat and In-office Mobile check-in through emailSome clients across all zones may experience integration issues as we identify servers hosting the IC’s being impacted and work to restore functionality. This can result in delays with exports and patients missing on the dashboard.Our Auxiliary Payment System remains enabled at this time. Jul 19, 2024 - 08:21 EDT

July 19, 2024 12:22 UTC

DOWN

about 1 hour

Dashboard and Integration Issues on All Zones

See more
Start Time

July 19, 2024 12:22 UTC

Type DOWN
Affected Components

EAP - Export Functions

EAP - Mobile - SMS

Zone 1 - PhreesiaPads

Zone 1 - Eligibility and Benefits Verification

Zone 1 - Support Portal

Zone 1 - Mobile - SMS

Zone 1 - Mobile - Email

Zone 1 - Patient Chat

Zone 1 - Payment Services - Phreesia Processor

Zone 1 - Payment Services - Gateway

Zone 1 - Self-Scheduling

Zone 1 - Arrival Stations

Zone 2 - Phreesia Dashboard

Zone 2 - PhreesiaPads

Zone 2 - Eligibility and Benefits Verification

Zone 2 - Support Portal

Zone 2 - Mobile - SMS

Zone 2 - Patient Chat

Zone 2 - Payment Services - Phreesia Processor

Zone 2 - Payment Services - Gateway

Zone 2 - Self-Scheduling

Zone 3 - Single Sign-On to Phreesia Dashboard

Zone 3 - Patient Chat

Zone 3 - Payment Services - Phreesia Processor

Zone 3 - Payment Services - Gateway

Zone 3 - Self-Scheduling

Zone 3 - Arrival Stations

Zone 4 - Phreesia Dashboard

Zone 4 - PhreesiaPads

Zone 4 - Eligibility and Benefits Verification

Zone 4 - Support Portal

Zone 4 - Single Sign-On to Phreesia Dashboard

Zone 4 - Import Functions

Zone 4 - Export Functions

Zone 4 - Mobile - Email

Zone 4 - Patient Chat

Zone 4 - Payment Services - Phreesia Processor

Zone 4 - Self-Scheduling

Zone 4 - Arrival Stations

Zone 5 - Phreesia Dashboard

Zone 5 - PhreesiaPads

Zone 5 - Eligibility and Benefits Verification

Zone 5 - Support Portal

Zone 5 - Single Sign-On to Phreesia Dashboard

Zone 5 - Import Functions

Zone 5 - Export Functions

Zone 5 - Mobile - Email

Zone 5 - Patient Chat

Zone 5 - Payment Services - Phreesia Processor

Zone 5 - Payment Services - Gateway

Zone 5 - Self-Scheduling

Zone 5 - Arrival Stations

EAP - Phreesia Dashboard

EAP - PhreesiaPads

EAP - Eligibility and Benefits Verification

EAP - Support Portal

EAP - Single Sign-On to Phreesia Dashboard

EAP - Mobile - Email

EAP - Patient Chat

EAP - Payment Services - Phreesia Processor

EAP - Payment Services - Gateway

EAP - Self-Scheduling

EAP - Arrival Stations

Zone 3 - PhreesiaPads

Zone 5 - Mobile - SMS

Zone 2 - Single Sign-On to Phreesia Dashboard

Zone 2 - Import Functions

Zone 2 - Export Functions

Zone 2 - Mobile - Email

Zone 2 - Arrival Stations

Zone 3 - Phreesia Dashboard

Zone 3 - Eligibility and Benefits Verification

Zone 3 - Support Portal

Zone 4 - Mobile - SMS

Zone 4 - Payment Services - Gateway

EAP - Import Functions

Zone 3 - Import Functions

Zone 3 - Export Functions

Zone 3 - Mobile - SMS

Zone 3 - Mobile - Email

Zone 1 - Phreesia Dashboard

Zone 1 - Single Sign-On to Phreesia Dashboard

Zone 1 - Import Functions

Zone 1 - Export Functions

Message

Dashboard and Integration Issues on All Zones

Details

Identified - As our engineering team’s continue to work on restoring platform performance across all zones please see the latest update on our restoration efforts. All zones are working as expected with the following services still experiencing issues:Zone 5 & EAP: In-Office Mobile check-in through emailZone 4: Unable to add patients to the Phreesia Dashboard and In-Office Mobile check-in through emailZone 2: Manual Patient Check-in’s, Patient Chat and In-office Mobile check-in through emailSome clients across all zones may experience integration issues as we identify servers hosting the IC’s being impacted and work to restore functionality. This can result in delays with exports and patients missing on the dashboard.Our Auxiliary Payment System remains enabled at this time. Jul 19, 2024 - 08:21 EDT

July 19, 2024 07:12 UTC

DOWN

less than a minute

Dashboard and Integration Issues on All Zones

See more
Start Time

July 19, 2024 07:12 UTC

Type DOWN
Affected Components

Zone 2 - Mobile - SMS

Zone 1 - Eligibility and Benefits Verification

Zone 3 - PhreesiaPads

Zone 5 - PhreesiaPads

Zone 5 - Support Portal

Zone 5 - Mobile - SMS

Zone 2 - Single Sign-On to Phreesia Dashboard

Zone 2 - Import Functions

Zone 2 - Export Functions

Zone 2 - Mobile - Email

Zone 2 - Arrival Stations

Zone 3 - Phreesia Dashboard

Zone 3 - Eligibility and Benefits Verification

Zone 3 - Support Portal

Zone 4 - Phreesia Dashboard

Zone 4 - Mobile - SMS

Zone 4 - Payment Services - Gateway

EAP - Import Functions

Zone 1 - PhreesiaPads

Zone 1 - Support Portal

Zone 1 - Mobile - SMS

Zone 1 - Mobile - Email

Zone 1 - Patient Chat

Zone 1 - Payment Services - Phreesia Processor

Zone 1 - Payment Services - Gateway

Zone 1 - Self-Scheduling

Zone 1 - Arrival Stations

Zone 2 - Phreesia Dashboard

Zone 2 - PhreesiaPads

Zone 2 - Eligibility and Benefits Verification

Zone 2 - Support Portal

Zone 2 - Patient Chat

Zone 2 - Payment Services - Phreesia Processor

Zone 2 - Payment Services - Gateway

Zone 2 - Self-Scheduling

Zone 3 - Single Sign-On to Phreesia Dashboard

Zone 3 - Import Functions

Zone 3 - Export Functions

Zone 3 - Mobile - SMS

Zone 3 - Mobile - Email

Zone 3 - Patient Chat

Zone 3 - Payment Services - Phreesia Processor

Zone 3 - Payment Services - Gateway

Zone 3 - Self-Scheduling

Zone 3 - Arrival Stations

Zone 4 - PhreesiaPads

Zone 4 - Eligibility and Benefits Verification

Zone 4 - Support Portal

Zone 4 - Single Sign-On to Phreesia Dashboard

Zone 4 - Import Functions

Zone 4 - Export Functions

Zone 4 - Mobile - Email

Zone 4 - Patient Chat

Zone 4 - Payment Services - Phreesia Processor

Zone 4 - Self-Scheduling

Zone 4 - Arrival Stations

Zone 5 - Phreesia Dashboard

Zone 5 - Eligibility and Benefits Verification

Zone 5 - Single Sign-On to Phreesia Dashboard

Zone 5 - Import Functions

Zone 5 - Export Functions

Zone 5 - Mobile - Email

Zone 5 - Patient Chat

Zone 5 - Payment Services - Phreesia Processor

Zone 5 - Payment Services - Gateway

Zone 5 - Self-Scheduling

Zone 5 - Arrival Stations

EAP - Phreesia Dashboard

EAP - PhreesiaPads

EAP - Eligibility and Benefits Verification

EAP - Support Portal

EAP - Single Sign-On to Phreesia Dashboard

EAP - Export Functions

EAP - Mobile - SMS

EAP - Mobile - Email

EAP - Patient Chat

EAP - Payment Services - Phreesia Processor

EAP - Payment Services - Gateway

EAP - Self-Scheduling

EAP - Arrival Stations

Zone 1 - Phreesia Dashboard

Zone 1 - Single Sign-On to Phreesia Dashboard

Zone 1 - Import Functions

Zone 1 - Export Functions

Message

Dashboard and Integration Issues on All Zones

Details

Investigating - Investigating - Our engineering team is currently investigating errors with dashboard and integration functionality, this includes being able to access the Phreesia Dashboard. This includes patient imports/exports and ability to access the dashboard.All Clients All ZonesPlease check back at this page for additional updates. We apologize for any inconvenience Jul 19, 2024 - 03:08 EDT

July 19, 2024 07:12 UTC

DOWN

about 5 hours

Dashboard and Integration Issues on All Zones

See more
Start Time

July 19, 2024 07:12 UTC

Type DOWN
Affected Components

Zone 2 - Mobile - SMS

Zone 1 - Eligibility and Benefits Verification

Zone 3 - PhreesiaPads

Zone 5 - PhreesiaPads

Zone 5 - Support Portal

Zone 5 - Mobile - SMS

Zone 2 - Single Sign-On to Phreesia Dashboard

Zone 2 - Import Functions

Zone 2 - Export Functions

Zone 2 - Mobile - Email

Zone 2 - Arrival Stations

Zone 3 - Phreesia Dashboard

Zone 3 - Eligibility and Benefits Verification

Zone 3 - Support Portal

Zone 4 - Phreesia Dashboard

Zone 4 - Mobile - SMS

Zone 4 - Payment Services - Gateway

EAP - Import Functions

Zone 1 - PhreesiaPads

Zone 1 - Support Portal

Zone 1 - Mobile - SMS

Zone 1 - Mobile - Email

Zone 1 - Patient Chat

Zone 1 - Payment Services - Phreesia Processor

Zone 1 - Payment Services - Gateway

Zone 1 - Self-Scheduling

Zone 1 - Arrival Stations

Zone 2 - Phreesia Dashboard

Zone 2 - PhreesiaPads

Zone 2 - Eligibility and Benefits Verification

Zone 2 - Support Portal

Zone 2 - Patient Chat

Zone 2 - Payment Services - Phreesia Processor

Zone 2 - Payment Services - Gateway

Zone 2 - Self-Scheduling

Zone 3 - Single Sign-On to Phreesia Dashboard

Zone 3 - Import Functions

Zone 3 - Export Functions

Zone 3 - Mobile - SMS

Zone 3 - Mobile - Email

Zone 3 - Patient Chat

Zone 3 - Payment Services - Phreesia Processor

Zone 3 - Payment Services - Gateway

Zone 3 - Self-Scheduling

Zone 3 - Arrival Stations

Zone 4 - PhreesiaPads

Zone 4 - Eligibility and Benefits Verification

Zone 4 - Support Portal

Zone 4 - Single Sign-On to Phreesia Dashboard

Zone 4 - Import Functions

Zone 4 - Export Functions

Zone 4 - Mobile - Email

Zone 4 - Patient Chat

Zone 4 - Payment Services - Phreesia Processor

Zone 4 - Self-Scheduling

Zone 4 - Arrival Stations

Zone 5 - Phreesia Dashboard

Zone 5 - Eligibility and Benefits Verification

Zone 5 - Single Sign-On to Phreesia Dashboard

Zone 5 - Import Functions

Zone 5 - Export Functions

Zone 5 - Mobile - Email

Zone 5 - Patient Chat

Zone 5 - Payment Services - Phreesia Processor

Zone 5 - Payment Services - Gateway

Zone 5 - Self-Scheduling

Zone 5 - Arrival Stations

EAP - Phreesia Dashboard

EAP - PhreesiaPads

EAP - Eligibility and Benefits Verification

EAP - Support Portal

EAP - Single Sign-On to Phreesia Dashboard

EAP - Export Functions

EAP - Mobile - SMS

EAP - Mobile - Email

EAP - Patient Chat

EAP - Payment Services - Phreesia Processor

EAP - Payment Services - Gateway

EAP - Self-Scheduling

EAP - Arrival Stations

Zone 1 - Phreesia Dashboard

Zone 1 - Single Sign-On to Phreesia Dashboard

Zone 1 - Import Functions

Zone 1 - Export Functions

Message

Dashboard and Integration Issues on All Zones

Details

Investigating - Investigating - Our engineering team is currently investigating errors with dashboard and integration functionality, this includes being able to access the Phreesia Dashboard. This includes patient imports/exports and ability to access the dashboard.All Clients All ZonesPlease check back at this page for additional updates. We apologize for any inconvenience Jul 19, 2024 - 03:08 EDT

2024-07-20 06:10:37 UTC UTC

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2024-07-20 06:10:37 UTC UTC

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2024-07-20 06:10:37 UTC UTC

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2024-07-20 06:10:37 UTC UTC

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2024-07-20 06:10:37 UTC UTC

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Sign Up for More Phreesia Patient Chat History

StatusGator has over 3 years of Phreesia Patient Chat status history.

5 status changes in the last 24 hours

Phreesia Patient Chat status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 1 hour

  • Warn: 0 minutes

  • Down: 23 hours

  • Maintenance: 0 minutes

Phreesia Patient Chat Outage and Status History

We've been monitoring Phreesia Patient Chat outages since March 14, 2021.
Here's the history of service outages we've observed from the Phreesia Patient Chat Status Page:

Instant enriched data from
3,970 status pages

About Our Phreesia Patient Chat Status Page Integration

Phreesia Patient Chat is a Healthcare solution that StatusGator has been monitoring since March 2021. Over the past over 3 years, we have collected data on on more than 353 outages that affected Phreesia Patient Chat users. When Phreesia Patient Chat publishes downtime on their status page, they do so across 90 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Phreesia Patient Chat to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Phreesia Patient Chat incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Phreesia Patient Chat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Phreesia Patient Chat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Phreesia Patient Chat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Phreesia Patient Chat enters a pre-planned maintenance window, keeping you up to date.

Since Phreesia Patient Chat publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Phreesia Patient Chat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Phreesia Patient Chat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Phreesia Patient Chat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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Phreesia Patient Chat Down?

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No outages or status changes in the last 24 hours

Phreesia Patient Chat status, last 24 hours:

12:00 AM
6:00 AM
12:00 PM
6:00 PM
12:00 AM
12:00 AM
12:00 PM
12:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Phreesia Patient Chat Outage and Status History

We've been monitoring Phreesia Patient Chat outages since March 14, 2021.
Here's the history of service outages we've observed from the Phreesia Patient Chat Status Page: