Is Phreesia Patient Chat down?
Current Phreesia Patient Chat status is UP

We checked the official Phreesia Patient Chat Status Page 3 min. 43 sec. ago. Learn more
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Recent Phreesia Patient Chat Outages and Issues

Follow the recent outages and downtime for Phreesia Patient Chat in the table below.

Start Time

Type

Length

Message

Details

February 28, 2023 16:37 UTC

WARN

less than a minute

Patient Chat Delivery Issues

See more
Start Time

February 28, 2023 16:37 UTC

Type WARN
Affected Components

Zone 4 - Patient Chat

Zone 3 - Patient Chat

Zone 1 - Patient Chat

Zone 2 - Patient Chat

EAP - Patient Chat

Message

Patient Chat Delivery Issues

Details

Investigating - Investigating - We are currently seeing issues with delivery receipts appearing on the Phreesia Dashboard for Patient Chat as well as delays with patient responses due to an issue with our SMS vendor, ZipWhip. Please check here for additional updates. All ClientsAll Zones Feb 28, 2023 - 11:33 EST

February 28, 2023 16:37 UTC

WARN

15 minutes

Patient Chat Delivery Issues

See more
Start Time

February 28, 2023 16:37 UTC

Type WARN
Affected Components

Zone 4 - Patient Chat

Zone 3 - Patient Chat

Zone 1 - Patient Chat

Zone 2 - Patient Chat

EAP - Patient Chat

Message

Patient Chat Delivery Issues

Details

Investigating - Investigating - We are currently seeing issues with delivery receipts appearing on the Phreesia Dashboard for Patient Chat as well as delays with patient responses due to an issue with our SMS vendor, ZipWhip. Please check here for additional updates. All ClientsAll Zones Feb 28, 2023 - 11:33 EST

November 19, 2022 03:02 UTC

MAINT

less than a minute

Zone 1 Migration

See more
Start Time

November 19, 2022 03:02 UTC

Type MAINT
Affected Components

EAP - PhreesiaPads

EAP - Import Functions

EAP - Export Functions

EAP - Support Portal

Zone 1 - Payment Services - Gateway

Zone 1 - Appointment Accelerator

EAP - Phreesia Dashboard

EAP - Eligibility and Benefits Verification

EAP - Single Sign-On to Phreesia Dashboard

Zone 1 - Phreesia Dashboard

Zone 1 - PhreesiaPads

Zone 1 - Eligibility and Benefits Verification

Zone 1 - Support Portal

Zone 1 - Single Sign-On to Phreesia Dashboard

Zone 1 - Import Functions

Zone 1 - Export Functions

Zone 1 - Mobile - SMS

Zone 1 - Mobile - Email

Zone 1 - Patient Chat

Zone 1 - Payment Services - Phreesia Processor

EAP - Mobile - SMS

EAP - Mobile - Email

EAP - Patient Chat

EAP - Payment Services - Phreesia Processor

EAP - Payment Services - Gateway

EAP - Appointment Accelerator

Message

Zone 1 Migration

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 18, 2022 - 22:01 EST

November 19, 2022 03:02 UTC

MAINT

about 12 hours

Zone 1 Migration

See more
Start Time

November 19, 2022 03:02 UTC

Type MAINT
Affected Components

EAP - PhreesiaPads

EAP - Import Functions

EAP - Export Functions

EAP - Support Portal

Zone 1 - Payment Services - Gateway

Zone 1 - Appointment Accelerator

EAP - Phreesia Dashboard

EAP - Eligibility and Benefits Verification

EAP - Single Sign-On to Phreesia Dashboard

Zone 1 - Phreesia Dashboard

Zone 1 - PhreesiaPads

Zone 1 - Eligibility and Benefits Verification

Zone 1 - Support Portal

Zone 1 - Single Sign-On to Phreesia Dashboard

Zone 1 - Import Functions

Zone 1 - Export Functions

Zone 1 - Mobile - SMS

Zone 1 - Mobile - Email

Zone 1 - Patient Chat

Zone 1 - Payment Services - Phreesia Processor

EAP - Mobile - SMS

EAP - Mobile - Email

EAP - Patient Chat

EAP - Payment Services - Phreesia Processor

EAP - Payment Services - Gateway

EAP - Appointment Accelerator

Message

Zone 1 Migration

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 18, 2022 - 22:01 EST

October 29, 2022 02:07 UTC

MAINT

about 14 hours

Zone 2 Migration

See more
Start Time

October 29, 2022 02:07 UTC

Type MAINT
Affected Components

Zone 2 - Appointment Accelerator

Zone 2 - Import Functions

Zone 2 - Export Functions

Zone 2 - PhreesiaPads

Zone 2 - Eligibility and Benefits Verification

Zone 2 - Mobile - SMS

Zone 2 - Support Portal

Zone 2 - Single Sign-On to Phreesia Dashboard

Zone 2 - Mobile - Email

Zone 2 - Payment Services - Gateway

Zone 2 - Phreesia Dashboard

Zone 2 - Patient Chat

Zone 2 - Payment Services - Phreesia Processor

Message

Zone 2 Migration

Details

In progress - The Zone 2 Migration is currently in progress. We will provide updates as necessary. Oct 28, 2022 - 22:04 EDT

2023-03-29 03:51:10 UTC UTC

STATUS

? minutes

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2023-03-29 03:51:10 UTC UTC

STATUS

? minutes

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See more

2023-03-29 03:51:10 UTC UTC

STATUS

? minutes

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See more

2023-03-29 03:51:10 UTC UTC

STATUS

? minutes

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See more

2023-03-29 03:51:10 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Phreesia Patient Chat History

StatusGator has about 2 years of Phreesia Patient Chat status history.

No outages or status changes in the last 24 hours

Phreesia Patient Chat status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Phreesia Patient Chat Outage and Status History

We've been monitoring Phreesia Patient Chat outages since March 14, 2021.
Here's the history of service outages we've observed from the Phreesia Patient Chat Status Page:

March 2023

January 2023

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

June 2022

May 2022

April 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,690 status pages

About Our Phreesia Patient Chat Status Page Integration

Phreesia Patient Chat is a Healthcare solution that StatusGator has been monitoring since March 2021. Over the past about 2 years, we have collected data on on more than 241 outages that affected Phreesia Patient Chat users. When Phreesia Patient Chat publishes downtime on their status page, they do so across 72 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Phreesia Patient Chat to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular healthcare services monitored on our platform. We've sent more than 100 notifications to our users about Phreesia Patient Chat incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Phreesia Patient Chat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Phreesia Patient Chat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Phreesia Patient Chat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Phreesia Patient Chat enters a pre-planned maintenance window, keeping you up to date.

Since Phreesia Patient Chat publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Phreesia Patient Chat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Phreesia Patient Chat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Phreesia Patient Chat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Phreesia Patient Chat down today?

According to its status page Phreesia Patient Chat is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Phreesia Patient Chat is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Phreesia Patient Chat is having issues?

There are two main options: You can check the Phreesia Patient Chat status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Phreesia Patient Chat status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Phreesia Patient Chat status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Phreesia Patient Chat customer support while checking everything on your side. You can also try Tweeting at them via @phreesia on Twitter. Or visit their official status page or website:

Where do you get the official Phreesia Patient Chat status?

We use the official Phreesia Patient Chat status page. Here are links to their status page and other helpful links.

Phreesia Patient Chat Down?

Are you experiencing issues with Phreesia Patient Chat? Sign up to receive notifications when Phreesia Patient Chat publishes outages.

Phreesia Patient Chat Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,690 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Phreesia Patient Chat?

Sign up for StatusGator and see all historical information about Phreesia Patient Chat outages and performance issues. Get free, instant notifications when Phreesia Patient Chat goes down.