Is Phreesia Phone System down?
Current Phreesia Phone System status is UP

We checked the official Phreesia Phone System Status Page 2 min. 31 sec. ago. Learn more
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Recent Phreesia Phone System Outages and Issues

Follow the recent outages and downtime for Phreesia Phone System in the table below.

Start Time

Type

Length

Message

Details

July 14, 2023 14:22 UTC

DOWN

15 minutes

Issue with Phone Provider

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Start Time

July 14, 2023 14:22 UTC

Type DOWN
Affected Components

Phreesia Products - Phone System

Message

Issue with Phone Provider

Details

Update - We are continuing to work on a fix for this issue. Jul 14, 2023 - 10:22 EDT

June 14, 2023 20:47 UTC

WARN

35 minutes

Issue with Phone Provider

See more
Start Time

June 14, 2023 20:47 UTC

Type WARN
Affected Components

Phreesia Products - Phone System

Message

Issue with Phone Provider

Details

Identified - Hello,Our Technical Support team is currently experiencing issues with our phone provider for inbound and outbound calls. Wait times reaching our Technical Support team may be longer than usual. In the meantime please use support@phreesia.com or go to the support portal through your Phreesia dashboard to log any issues you may be having.Please check back on this page for updates. Jun 14, 2023 - 16:44 EDT

April 01, 2023 03:32 UTC

MAINT

about 6 hours

Phreesia Scheduled Maintenance

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Start Time

April 01, 2023 03:32 UTC

Type MAINT
Affected Components

Zone 3 - Import Functions

Zone 3 - Payment Services - Phreesia Processor

EAP - Mobile - SMS

Zone 1 - Payment Services - Gateway

Zone 3 - Mobile - SMS

Zone 4 - Phreesia Dashboard

Zone 2 - Phreesia Dashboard

Zone 1 - PhreesiaPads

EAP - Export Functions

EAP - Import Functions

EAP - Phreesia Dashboard

Zone 3 - Phreesia Dashboard

Zone 3 - PhreesiaPads

Zone 3 - Single Sign-On to Phreesia Dashboard

Zone 4 - Self-Scheduling

Zone 4 - Single Sign-On to Phreesia Dashboard

Zone 4 - Support Portal

Zone 1 - Phreesia Dashboard

Zone 1 - Eligibility and Benefits Verification

Zone 1 - Support Portal

Zone 1 - Single Sign-On to Phreesia Dashboard

Zone 1 - Import Functions

Zone 1 - Export Functions

Zone 1 - Mobile - SMS

Zone 1 - Mobile - Email

Zone 1 - Patient Chat

Zone 1 - Payment Services - Phreesia Processor

Zone 1 - Appointment Accelerator

Zone 1 - Self-Scheduling

Zone 2 - PhreesiaPads

Zone 2 - Eligibility and Benefits Verification

Zone 2 - Support Portal

Zone 2 - Single Sign-On to Phreesia Dashboard

Zone 2 - Import Functions

Zone 2 - Export Functions

Zone 2 - Mobile - SMS

Zone 2 - Mobile - Email

Zone 2 - Patient Chat

Zone 2 - Payment Services - Phreesia Processor

Zone 2 - Payment Services - Gateway

Zone 2 - Appointment Accelerator

Zone 2 - Self-Scheduling

Zone 3 - Eligibility and Benefits Verification

Zone 3 - Support Portal

Zone 3 - Mobile - Email

Zone 3 - Patient Chat

Zone 3 - Payment Services - Gateway

Zone 3 - Appointment Accelerator

Zone 3 - Self-Scheduling

Zone 4 - PhreesiaPads

Zone 4 - Eligibility and Benefits Verification

Zone 4 - Import Functions

Zone 4 - Export Functions

Zone 4 - Mobile - SMS

Zone 4 - Mobile - Email

Zone 4 - Patient Chat

Zone 4 - Payment Services - Phreesia Processor

Zone 4 - Payment Services - Gateway

Zone 4 - Appointment Accelerator

EAP - PhreesiaPads

EAP - Eligibility and Benefits Verification

EAP - Support Portal

EAP - Single Sign-On to Phreesia Dashboard

EAP - Mobile - Email

EAP - Patient Chat

EAP - Payment Services - Phreesia Processor

EAP - Payment Services - Gateway

EAP - Self-Scheduling

Phreesia Systems - Phone System

Phreesia Systems - Ticketing System

Zone 3 - Export Functions

EAP - Appointment Accelerator

Message

Phreesia Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 31, 2023 - 23:30 EDT

February 10, 2023 21:07 UTC

WARN

25 minutes

Inbound calls failing to route to Support

See more
Start Time

February 10, 2023 21:07 UTC

Type WARN
Affected Components

Phreesia Systems - Phone System

Message

Inbound calls failing to route to Support

Details

Identified - Investigating - We are currently experiencing issues with our phone system and are not able to receive any inbound calls at this time. We have escalated this issue to our vendor and are working towards a resolution.In the meantime, you can reach our support team by using the Support portal from the Phreesia Dashboard or by emailing Support@phreesia.com.Please check back at this page for additional updates. Feb 10, 2023 - 16:03 EST

No outages or status changes in the last 24 hours

Phreesia Phone System status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Phreesia Phone System Outage and Status History

We've been monitoring Phreesia Phone System outages since March 14, 2021.
Here's the history of service outages we've observed from the Phreesia Phone System Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Phreesia Phone System Status Page Integration

Phreesia Phone System is a Healthcare solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 327 outages that affected Phreesia Phone System users. When Phreesia Phone System publishes downtime on their status page, they do so across 90 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Phreesia Phone System to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Phreesia Phone System incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Phreesia Phone System is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Phreesia Phone System is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Phreesia Phone System posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Phreesia Phone System enters a pre-planned maintenance window, keeping you up to date.

Since Phreesia Phone System publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Phreesia Phone System posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Phreesia Phone System has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Phreesia Phone System has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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