Is Payment Services - Phreesia Processor down?
Current Payment Services - Phreesia Processor status is UP

We checked the official Payment Services - Phreesia Processor Status Page 4 min. 3 sec. ago. Learn more
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Recent Payment Services - Phreesia Processor Outages and Issues

Follow the recent outages and downtime for Payment Services - Phreesia Processor in the table below.

Start Time

Type

Length

Message

Details

February 15, 2024 18:08 UTC

WARN

9 minutes

Dashboard Login Issues on Zone4

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Start Time

February 15, 2024 18:08 UTC

Type WARN
Affected Components

Zone 4 - Phreesia Dashboard

Zone 4 - Payment Services - Gateway

Zone 4 - Payment Services - Phreesia Processor

Message

Dashboard Login Issues on Zone4

Details

Update - We are seeing improvements with being able to login to the Phreesia Dashboard. As services are being restored we are observing issues with taking payments on Zone 4. Our Engineering team is continuing to work on restoring all services. Thank you for your patience. Feb 15, 2024 - 13:06 EST

February 15, 2024 18:03 UTC

DOWN

5 minutes

SMS/Email Pre-visit/In-Office Mobile Delivery Issues and Payment Errors on Zone3

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Start Time

February 15, 2024 18:03 UTC

Type DOWN
Affected Components

Zone 3 - Mobile - SMS

Zone 3 - Mobile - Email

Zone 3 - Payment Services - Phreesia Processor

Zone 3 - Payment Services - Gateway

Message

SMS/Email Pre-visit/In-Office Mobile Delivery Issues and Payment Errors on Zone3

Details

Investigating - We are currently observing delays with being able to send Pre-visit or In-Office Mobile check-in communications as well as errors with taking payments on Zone 3. Our Engineering team is working to resolve. All ClientsZone 3 Please check back at this page for additional updates. Feb 15, 2024 - 12:59 EST

November 14, 2023 13:52 UTC

DOWN

less than a minute

Payment Errors - Vantiv/Worldpay

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Start Time

November 14, 2023 13:52 UTC

Type DOWN
Affected Components

Zone 1 - Payment Services - Phreesia Processor

Zone 2 - Payment Services - Phreesia Processor

Zone 3 - Payment Services - Phreesia Processor

Zone 4 - Payment Services - Phreesia Processor

Message

Payment Errors - Vantiv/Worldpay

Details

Investigating - Investigating - Vantiv/Worldpay has identified issues with their payment processing. This is resulting in errors taking payments in Phreesia. Vantiv/Worldpay's team is working to resolve the issue and we are following up with them. All Clients All Zones Please check back at this page for additional updates. Nov 14, 2023 - 08:52 EST

November 14, 2023 13:52 UTC

DOWN

about 1 hour

Payment Errors - Vantiv/Worldpay

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Start Time

November 14, 2023 13:52 UTC

Type DOWN
Affected Components

Zone 1 - Payment Services - Phreesia Processor

Zone 2 - Payment Services - Phreesia Processor

Zone 3 - Payment Services - Phreesia Processor

Zone 4 - Payment Services - Phreesia Processor

Message

Payment Errors - Vantiv/Worldpay

Details

Investigating - Investigating - Vantiv/Worldpay has identified issues with their payment processing. This is resulting in errors taking payments in Phreesia. Vantiv/Worldpay's team is working to resolve the issue and we are following up with them. All Clients All Zones Please check back at this page for additional updates. Nov 14, 2023 - 08:52 EST

September 26, 2023 22:42 UTC

DOWN

about 23 hours

Dashboard Issues across All Zones

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Start Time

September 26, 2023 22:42 UTC

Type DOWN
Affected Components

Zone 2 - Phreesia Dashboard

Zone 4 - Phreesia Dashboard

EAP - PhreesiaPads

EAP - Eligibility and Benefits Verification

EAP - Import Functions

EAP - Payment Services - Phreesia Processor

EAP - Payment Services - Gateway

EAP - Self-Scheduling

EAP - Support Portal

EAP - Single Sign-On to Phreesia Dashboard

EAP - Export Functions

EAP - Mobile - SMS

EAP - Mobile - Email

EAP - Patient Chat

Zone 1 - Phreesia Dashboard

EAP - Arrival Stations

Zone 3 - Phreesia Dashboard

Message

Dashboard Issues across All Zones

Details

Monitoring - Monitoring - We are no longer experiencing issues on Zones 1,2,3,4 and Phreesia performance has returned to normal. We will continue to monitor before marking this as fully resolved. At this time the EAP zone is currently impacted and clients will be unable to log in or perform any Phreesia actions.The Auxiliary Payment System (APS) will be turned off tonight and all transactions will automatically be imported into Phreesia. You can visit our Help Page (https://27.help.phreesia.net/?p=3977) for additional information on how to see payments taken through APS and steps to re-assign and export payments (where applicable). We will provide further information about the root cause of the issue as soon as possible. Sep 26, 2023 - 18:41 EDT

2024-02-24 22:09:41 UTC UTC

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2024-02-24 22:09:41 UTC UTC

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2024-02-24 22:09:41 UTC UTC

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2024-02-24 22:09:41 UTC UTC

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2024-02-24 22:09:41 UTC UTC

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Sign Up for More Payment Services - Phreesia Processor History

StatusGator has almost 3 years of Payment Services - Phreesia Processor status history.

No outages or status changes in the last 24 hours

Payment Services - Phreesia Processor status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Payment Services - Phreesia Processor Outage and Status History

We've been monitoring Payment Services - Phreesia Processor outages since March 14, 2021.
Here's the history of service outages we've observed from the Payment Services - Phreesia Processor Status Page:

January 2024

December 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,620 status pages

About Our Payment Services - Phreesia Processor Status Page Integration

Payment Services - Phreesia Processor is a Healthcare solution that StatusGator has been monitoring since March 2021. Over the past almost 3 years, we have collected data on on more than 325 outages that affected Payment Services - Phreesia Processor users. When Payment Services - Phreesia Processor publishes downtime on their status page, they do so across 90 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Payment Services - Phreesia Processor to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Payment Services - Phreesia Processor incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Payment Services - Phreesia Processor is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Payment Services - Phreesia Processor is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Payment Services - Phreesia Processor posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Payment Services - Phreesia Processor enters a pre-planned maintenance window, keeping you up to date.

Since Payment Services - Phreesia Processor publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Payment Services - Phreesia Processor posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Payment Services - Phreesia Processor has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Payment Services - Phreesia Processor has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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