Stream Outage History

Stream's Chat component in the Singapore region underwent scheduled maintenance of the storage layer from 9:00 PM UTC to 10:03 PM UTC. The status transitioned to maintenance at Jul 3, 2025 9:03 PM UTC and returned to up at Jul 3, 2025 10:03 PM UTC. This maintenance was limited to the Singapore Chat component, and users in that region may have experienced intermittent access during the window.

The Stream status page documented two updates during the incident, reflecting the start of maintenance and its completion. The outage lasted approximately 1 hour and 3 minutes and was geographically limited to the Singapore region.

Stream performed scheduled maintenance on its storage layer in the US-East region and Ohio, with the Chat / ohio component affected. The maintenance began at 9:13 AM UTC and ran for about 50 minutes, completing by 10:03 AM UTC. During this window, the Chat / ohio component was undergoing maintenance.

The incident included two official status updates on the Stream status page. The scope was limited to the Chat / ohio component in the US-East/Ohio region, with the rest of the service remaining operational after the maintenance completed.

Stream carried out scheduled maintenance on the storage layer in US-East and Ohio, briefly affecting the Chat / ohio component. The maintenance window began at 9:03 AM UTC and ended at 9:08 AM UTC. The Chat / ohio component transitioned to maintenance during the window and returned to normal operation afterward. Status updates indicated the maintenance in progress and completion, with 2 updates across the incident.

The Stream Chat API in the us-east region experienced a brief outage with a high error rate, affecting chat functionality for users in that area. Stream identified that one shard's underlying database storage was experiencing an issue. The incident began at 7:28 PM UTC and was resolved by 9:03 PM UTC, lasting about 1 hour and 35 minutes. The impact was limited to the us-east region.

Stream's Chat component in the Dublin region underwent a scheduled maintenance window to upgrade the storage layer. The maintenance began at 12:03 AM UTC and completed at 12:18 AM UTC, a window of about 15 minutes. During this period, users in Dublin may have experienced temporary interruptions or degraded chat functionality while the upgrade was applied to the storage layer.

The Stream status page documented the maintenance and its completion, issuing two updates during the incident. The impact was limited to the Dublin region's Chat component, with no broader service disruption reported.

Stream's Chat service in the US-East region experienced a brief degradation due to an issue with underlying data storage. The outage began at Mar 1, 2025 7:08 PM UTC and was resolved by Mar 1, 2025 7:23 PM UTC, lasting roughly 15 minutes. The provider issued two status updates during the incident, noting degraded performance in US-East and that teams were actively working to restore normal operation. The impact was isolated to the US-East Chat component and did not indicate broader regional or global issues.

Stream experienced degraded performance in the Dublin region, impacting the Chat component. The incident began at 12:03 PM UTC when a Dublin shard encountered degraded performance due to an underlying data storage issue, with engineers actively working to resolve it. The geographic impact was localized to Dublin.

Two status updates were issued during the incident, and the issue was resolved by 2:28 PM UTC, with the service returning to normal. The outage lasted approximately 2 hours and 25 minutes.