Sumo Logic Outage History

Sumo Logic experienced latency and delays in displaying data due to a problem with the CSE Processing Pipeline in the North America 1 (US1) region. The incident began at 1:55 AM UTC and caused noticeable slowness across dashboards and data queries until the issue was resolved at 2:55 AM UTC.

During the incident, Sumo Logic issued 2 status updates to communicate the issue and its resolution. The affected component was the CSE Processing Pipeline / North America 1 (US1), and operations returned to normal by 2:55 AM UTC.

Sumo Logic experienced a brief latency issue in the CSE Processing Pipeline for North America 1 (US1), causing delays in data display for users. The outage began at Jan 8, 2025 11:55 PM UTC and was resolved by Jan 9, 2025 12:20 AM UTC, lasting about 25 minutes. The incident prompted two status updates from Sumo Logic during the event, describing the latency and ongoing fix, after which normal processing returned.

Sumo Logic reported latency in the CSE Processing Pipeline in the North America 2 (US2) region, causing delays in data processing and slower display of dashboards and queries for users. The issue began with a degradation notice and progressed to a temporary partial impairment as data could be delayed from being displayed.

The Metrics Collection component in North America 1 (US1) experienced latency in processing and displaying metrics data, causing a brief degradation in visibility for metrics. The incident began at 8:15 AM UTC and was resolved by 8:35 AM UTC. The provider issued 2 status updates during the incident, describing ongoing investigation and subsequent recovery. The impact was localized to the Metrics Collection US1 component, with no broader service disruption.

Sumo Logic experienced latency in processing and displaying metrics data due to an issue with Metrics Collection in Australia. The affected component, Metrics Collection / Australia (AU), began experiencing problems at 4:40 AM UTC and the issue was resolved by 5:00 AM UTC, lasting about 20 minutes. Sumo Logic issued an update stating a fix was implemented and that monitoring would continue; the AU component returned to normal after the fix.

The incident affected the Metrics Collection component for the America Federal (FED) region, with latency in processing and displaying metrics data. The outage began at 8:50 PM UTC and was resolved by 8:55 PM UTC, lasting roughly 5 minutes. Users may have seen delays in metrics on dashboards during this window.

Sumo Logic issued two status updates during the incident. The initial update identified the source of the issue and stated that a fix was being worked on; the second confirmed the Metrics Collection component had returned to normal for the FED region.

The Sumo Logic Metrics Collection service in the America Federal (FED) region experienced a brief latency-related outage affecting the processing and display of metrics data. The incident began at Jan 3, 2025 6:50 PM UTC and was resolved by Jan 3, 2025 7:20 PM UTC, lasting about 30 minutes. The issue affected the Metrics Collection component in FED.

Sumo Logic issued 2 status updates during the incident and implemented a fix to address the issue, with monitoring indicating the service returned to normal after the fix.