UKG outage history

UKG users across the United States experienced an outage that blocked sign-in to the UKG app and website and left UKG Wallet inaccessible. The outage began at 11:14 PM UTC and lasted for about four hours, with reports of failed sign-ins, loading loops, and wallet access problems across multiple states including California, Oregon, Washington, Texas, and North Carolina.

UKG does not maintain a public status page for this incident. StatusGator recorded an Early Warning Signal based on user reports ahead of any official acknowledgment. The outage was resolved by 3:33 AM UTC, with many users able to sign in and access UKG Wallet again as services recovered. The distribution of reports suggests a widespread US impact during the event.

UKG users faced a widespread login and access outage impacting both the mobile app and website, with sign-in failures and inability to access the UKG wallet and payroll features reported across the United States and other regions, including Australia. Impact began around 10:45 PM UTC as reports started to flood in and persisted into the early hours. StatusGator detected the issue from user reports at Jul 9, 2026 11:36 PM UTC, ahead of any official acknowledgement. The volume of reports rose as the night progressed, signaling a broad disruption to authentication and access flows.

The UKG mobile app and web timekeeping interfaces experienced a global outage beginning at Jan 29, 2026 10:39 AM UTC and lasting until Jan 29, 2026 1:58 PM UTC. Users reported the app not loading and sign-in failures across multiple regions, with timekeeping and scheduling pages intermittently unavailable. The outage affected employees trying to clock in or access schedules, indicating widespread disruption to HR and workforce management workflows.

UKG has no official status page for this incident. StatusGator detected the outage at Jan 29, 2026 10:39 AM UTC, ahead of any public acknowledgment, and there were no published updates from UKG during the event. Global user reports show that login and app-loading issues were experienced across North America, Europe, and Australia.

StatusGator detected login issues at Dec 30, 2025 8:22 PM UTC as UKG users across the United States and Canada reported 503 Service Unavailable errors when signing in to UKG Pro and related authentication flows. The outage lasted about 45 minutes, beginning at Dec 30, 2025 8:22 PM UTC and resolving by Dec 30, 2025 9:07 PM UTC.

UKG Workforce Management (WFM) experienced an outage affecting login and timecard access. Employees could not sign in to UKG Pro WFM, and timecards were not loading, with onboarding and recruiting workflows also disrupted. The incident began at 1:05 PM UTC and was resolved by 2:23 PM UTC, lasting about 1 hour 18 minutes. Reports came from multiple US states, indicating a widespread impact on WFM functionality.

There were no public UKG status updates during the incident. An Early Warning Signal was triggered based on user reports starting at 1:05 PM UTC. The geographic pattern points to US-based users rather than a global outage, with activity centered around the mid-afternoon period as issues persisted.

UKG Ready experienced a web and mobile app outage caused by 502 server errors, blocking access to the platform. The outage began at Dec 18, 2025 10:13 PM UTC and was resolved by Dec 18, 2025 10:52 PM UTC, lasting about 39 minutes. Users across multiple regions reported server errors, failed logins, and pages that would not load, signaling a broad impact on HR and payroll tasks managed via UKG Ready.

StatusGator detected the outage at Dec 18, 2025 10:13 PM UTC, ahead of any official acknowledgement. There were no published UKG status updates during the incident, while user reports indicated a wide effect across regions with activity peaking around 22:30 UTC.

UKG experienced a sign-in outage affecting authentication for users in the United States. User reports began around 5:15 AM UTC with many unable to sign in to UKG services. StatusGator's Early Warning Signal captured the issue at Nov 14, 2025 5:52 AM UTC, ahead of any provider acknowledgment. The problem persisted for roughly two hours and twenty-one minutes, with user reports continuing through 7:36 AM UTC when the signal ended. Reports spanned multiple states, including California, Oregon, Washington, Indiana, Kentucky, Michigan, and Colorado, indicating US-wide impact on sign-in.

UKG users experienced sign-in failures across the app, blocking access to payroll, timekeeping, and other HR tools. The outage began at 5:56 PM UTC and lasted until 8:10 PM UTC, a duration of about 2 hours and 14 minutes. Reports from multiple North American locations described inability to sign in, endless loading, and login errors, indicating a widespread impact on workforce management workflows.

There were no official UKG status updates published during the incident. StatusGator logged an Early Warning Signal starting at Nov 13, 2025 5:56 PM UTC, based on user reports, with activity peaking in the 18:30–19:30 UTC window before resolution around 20:10 UTC. The absence of provider updates meant users relied on external signals for awareness during the outage.

UKG Workforce Management experienced a login outage beginning at Nov 13, 2025 5:38 AM UTC and resolving by Nov 13, 2025 7:30 AM UTC, lasting roughly 1 hour and 52 minutes. Users reported sign-in failures, sign-in errors, and related login banners across multiple North American locations, affecting access to time and attendance, scheduling, and payroll-related features. The volume of user reports during the incident indicates widespread impact within the region, with symptoms such as “Sign in problem” and errors preventing access to the WFM portal.

StatusGator detected the issue at Nov 13, 2025 5:38 AM UTC, ahead of any official acknowledgement. There were no official UKG status page updates captured for this incident. The geographic footprint appears North American, suggesting a broad regional disruption rather than a global outage. A noticeable stream of user reports during the window supports a significant login disruption affecting a substantial portion of customers attempting to access UKG Workforce Management.

UKG Kronos experienced a sign-in outage due to a 502 Bad Gateway error, affecting authentication and access to schedules and timekeeping. The incident began at 6:43 AM UTC and was resolved by 9:10 AM UTC, with users across multiple regions reporting sign-in issues and inability to reach accounts. The event appeared to be widespread across parts of North America and Europe, and UKG did not publish an official status page during the outage, leaving many users to rely on peer reports for context.

StatusGator detected the issue at Nov 12, 2025 6:43 AM UTC, ahead of any official acknowledgment. The outage lasted about 2 hours and 27 minutes and was characterized by login errors and repeated sign-in prompts. There were no observed official UKG status updates during the event, though user reports indicated a broad impact on access to essential HR and scheduling features.