ADP Outage History

ADP users faced a widespread authentication outage that blocked login to multiple ADP services, including ADP Run and general employee sign-in. Users reported login pages not loading, token gateway issues, and OAuth failures, with some services entirely unavailable. The outage began at 7:56 PM UTC and was resolved by 9:11 PM UTC, lasting about 1 hour and 15 minutes. StatusGator detected the issue at Apr 2, 2025 7:56 PM UTC, ahead of any provider acknowledgment.

ADP experienced a wide-scale outage affecting login and sign-in pages, preventing access to ADP Run, WorkForce Now, and related payroll tools. The outage began at Feb 11, 2025 1:33 PM UTC and was resolved by Feb 11, 2025 7:56 PM UTC, lasting about 6 hours and 23 minutes. StatusGator detected the issue at Feb 11, 2025 1:33 PM UTC, ahead of any official acknowledgment.

User reports indicate a broad regional impact across the US Midwest, with many observations from Ohio, Indiana, Kentucky, and Wisconsin describing DNS errors, timeouts, and pages not loading when attempting to sign in or access payroll portals. The outage affected multiple ADP services and portals (including Run and Workforce Now) and persisted into the evening, signaling a widespread disruption rather than a localized fault.

Because ADP does not maintain a public status page in the provided data, there were no official updates released during the incident, leaving customers to rely on user reports and third-party sources for information about the outage.

The outage affected core ADP account functions, with users reporting issues loading profile information and accessing payroll features. Sign-in function could work for some, but pages failed to load data such as profile details, pay history, and pay statements, and users saw errors or red warnings across the site. The incident lasted about 32 minutes, beginning at 3:08 PM UTC and resolving by 3:40 PM UTC.

StatusGator detected the issue via an Early Warning Signal starting at Feb 1, 2025 3:08 PM UTC and ending at Feb 1, 2025 3:40 PM UTC. ADP did not publish any official status updates on an official status page for this incident. With multiple user reports during the event, the outage primarily impacted profile loading and payroll-related data, as well as related account functionality.

ADP experienced a brief outage affecting access to pay information on the ADP site, preventing users from viewing pay stubs and related data. User reports began around 4:30 AM UTC, with activity continuing until 5:09 AM UTC across multiple locations in the United States. The outage occurred from 4:33 AM UTC to 5:09 AM UTC.

StatusGator recorded an Early Warning Signal at Dec 13, 2024 4:33 AM UTC due to user reports ahead of any official acknowledgment. Because ADP does not publish a public status page, there were no provider updates. The incident affected pay information access nationwide across the US, lasting approximately 36 minutes (from 4:33 AM UTC to 5:09 AM UTC).

An outage affected the ADP mobile app on iPhone, with users reporting the app getting stuck on the initial screen and preventing login. The incident began at 6:27 PM UTC and was resolved by 7:13 PM UTC, lasting about 46 minutes. StatusGator detected the issue at Dec 10, 2024 6:27 PM UTC, ahead of any official acknowledgment.

ADP users experienced a brief outage affecting the ability to open or load the ADP app. Reports described the app not loading or being inaccessible. The issue appeared focused in the United States, with user observations from the Chicago area suggesting geographic concentration. The outage lasted about seven minutes, from Dec 9, 2024 3:22 PM UTC to Dec 9, 2024 3:29 PM UTC.

There were no official ADP status updates published for this incident. StatusGator logged an Early Warning Signal based on user reports that preceded any public acknowledgement, indicating the issue began before ADP publicly acknowledged it. The incident was short and localized, with a small number of user reports and limited communication from ADP.

ADP users experienced a widespread outage affecting the ADP app and website, preventing login and access to time cards, pay details, and other payroll data. The incident began at 12:18 PM UTC and was resolved by 5:32 PM UTC, lasting about 5 hours and 14 minutes. Users reported being unable to sign in or view pay statements, with several reports noting blank screens or errors when attempting to access payroll information.

StatusGator logged an Early Warning Signal based on user reports starting at Aug 30, 2024 12:18 PM UTC and continuing through resolution. ADP does not maintain a public status page, and there were no official updates from ADP during the outage. The incident appeared to affect a broad set of users attempting to access pay data, time cards, and related features across the app and website.