Auth0 Outage History

Auth0 experienced a brief outage affecting the EU-1 Production authentication component, causing temporary login issues for users in that region. The issue was isolated to this region and did not indicate a broader service impact.

The outage began at Sep 10, 2025 7:16 PM UTC and was resolved by Sep 10, 2025 7:41 PM UTC, lasting about 25 minutes. Auth0 posted two status updates during the incident, first noting an investigation and later confirming restoration of the EU-1 Production services.

Auth0 experienced a network issue that degraded authentication and user-query operations across four Production regions (US-1, US-3, US-4, US-5). Applications relying on Auth0 could experience sign-in failures or difficulties querying user data. User reports indicated issues from multiple regions including the United States and Europe (e.g., New Jersey and Berlin).

The incident began at Aug 21, 2025 6:26 PM UTC with Investigating a Network Issue Under Investigation on the Auth0 status page and ended by Aug 21, 2025 8:11 PM UTC as services returned to normal. The outage lasted approximately 1 hour 45 minutes. The provider issued 2 status updates during the incident. Affected components included four Production regions: US-1, US-3, US-4, US-5.

Auth0 experienced an outage affecting loginWithPopup across three production regions (EU-2, JP-1, and US-3). The incident began at 9:26 AM UTC with login popups not completing for some users and was resolved by 11:06 AM UTC, lasting approximately 1 hour and 40 minutes. Auth0 documented the incident on their status page, initially indicating Investigating and later restoring operation after the issue affecting regional authentication flows was addressed.

Auth0's EU-2 Production environment experienced a partial outage affecting email and SMS delivery. This disruption could cause delays or failures for verification codes, password resets, and other transactional messages in the EU-2 region. The outage began on 10:01 AM UTC and was resolved by 10:52 AM UTC, lasting about 51 minutes. The incident was confined to the EU-2 Production component, with no broader regional impact reported. The provider issued 1 status update during the incident.

Auth0 experienced a partial outage in the EU-2 Production region affecting email and SMS delivery. This disruption could prevent sending emails or SMS messages for users relying on Auth0 messaging integrations. The outage began at 7:51 AM UTC and the status page showed an Investigating update with details of a Partial Service Disruption for Email and SMS Delivery in EU-2 Production.

The issue was resolved about an hour later. The EU-2 Production component recovered by 8:51 AM UTC, and service was restored. The incident involved the EU-2 / Production component and was cleared with the restoration of functionality.

Auth0 experienced a regional outage in the EU-1 Production environment that disrupted authentication services for users in that region. The issue began at Jul 9, 2025 2:51 AM UTC and was resolved by Jul 9, 2025 4:06 AM UTC, lasting about 1 hour and 15 minutes. The incident prompted two official status updates from Auth0 as they moved from Investigating to restored operations in the EU-1 Production region.

Auth0 experienced a brief outage affecting the EU-1 Production environment. The incident began on Jul 3, 2025 6:36 PM UTC when the EU-1 / Production component went down and was resolved by Jul 3, 2025 6:41 PM UTC, for a total duration of about 5 minutes. Auth0's status page posted two updates during the event, starting with an Investigating notice and followed by confirmation that an issue was detected before the component returned to service.

The Auth0 JP-1 Production service experienced a brief outage with elevated error rates that impacted authentication for users targeting the JP-1 region. The incident began at Jun 26, 2025 10:11 PM UTC when Auth0 listed Investigating and reported increased error rates affecting JP-1 / Production. A second update at Jun 26, 2025 10:47 PM UTC indicated the JP-1 / Production path had recovered and was returning to normal. The incident spanned roughly 36 minutes, and two official status updates were issued during the event. The issue was isolated to the JP-1 Production component and did not indicate a broader service-wide problem.

Auth0 experienced a brief outage in the US-3 Production region, affecting authentication services for users in that region. The incident began at 4:11 PM UTC and lasted about 30 minutes, with services restored by 4:41 PM UTC. Auth0 initially posted that they were investigating after detecting an issue, and later confirmed restoration once the problem was resolved. The provider issued 2 status updates during the incident.

The impact was localized to the US-3 Production component; no other regions reported impact.

Auth0's Management Dashboard experienced an issue loading user details, preventing admins from viewing or editing user profiles. The incident began at May 20, 2025 2:11 AM UTC when the status page moved to Investigating, and affected 10 Production regions including UK-1, CA-1, JP-1, US-1, US-3, US-4, US-5, EU-1, EU-2, and AU. The outage lasted about 1 hour 40 minutes and was resolved by May 20, 2025 3:51 AM UTC. Auth0 issued two status updates during the incident to communicate the investigation and restoration of the service. The incident's impact was centered on the Management Dashboard's ability to load user details across multiple regions, with admins reporting difficulties in accessing user profiles during the window.