Is Autopilot Down? Current Autopilot Status: up

Notification Frequency

  • Averages less than 1 per day:
  • There were 2 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

We've been monitoring Autopilot since June 9, 2020. Here's the history of service outages we've observed from the Autopilot status page:

Recent Autopilot Outages and Issues

Follow the recent outages and downtime for Autopilot in the table below.

Click the screen icon to see the status page screenshot we captured at the time of the incident:

Start Time Type Length Message Details
July 10, 2020 16:29 UTC WARN about 1 hour Journey processing delays Identified - We are experiencing a higher than usual volume and are experiencing journey processi...
June 19, 2020 03:59 UTC WARN 5 minutes Login issue: Error loading plan Update - We are continuing to work on a fix for this issue. Jun 19, 03:55 UTC
June 11, 2020 20:24 UTC WARN about 4 hours Issue triggering Contacts via Journeys Investigating - We are currently investigating this issue. Jun 11, 20:21 UTC
June 10, 2020 00:29 UTC WARN about 1 hour Issue: login, task processing. Database provider failure. Update - We are starting to see our requests go through again and task processing is resuming. We...
June 09, 2020 23:28 UTC DOWN about 1 hour Issue: login, task processing. Database provider failure. Identified - The issue has been identified and a fix is being implemented. Jun 9, 23:20 UTC

Supported Features

We support the following features in our integration with the Autopilot status page. More details about each feature are detailed below.

  • Down Notifications
  • Warn Notifications
  • Differentiates Maintenance Notices
  • Status Overview
  • Status Details
  • Component Status Filtering

Status Page Feature Descriptions

Down Notifications
If Autopilot is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn Notifications
Warn notifications are used when Autopilot is undergoing a non-critical issue like minor service issues, performance degredation, non-core bugs, capacity issues, or problems affecting a small number of users.
Differentiates Maintenance Notices
Autopilot posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Autopilot enters a pre-planned maintenance window, keeping you up to date.
Status Overview
When Autopilot posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
Status Details
When Autopilot has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occurr.
Component Status Filtering
Because Autopilot has several components, each with their individual statuses, StatusGator can differeniate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

FAQ

Is Autopilot down today?

According to its status page Autopilot is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Autopilot is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Autopilot is having issues?

There are two main options: You can check the Autopilot status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Autopilot status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Autopilot status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Autopilot customer support while checking everything on your side.