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Is Call Tower Intermedia down?
Current Call Tower Intermedia status is UP

We checked the official Call Tower Intermedia Status Page 5 min. 48 sec. ago. Learn more
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Recent Call Tower Intermedia Outages and Issues

Follow the recent outages and downtime for Call Tower Intermedia in the table below.

Start Time

Type

Length

Message

Details

March 21, 2024 14:49 UTC

WARN

about 2 hours

Intermedia login error.

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Start Time

March 21, 2024 14:49 UTC

Type WARN
Affected Components

Contact Center - Intermedia
Message

Intermedia login error.
Details

Identified - CallTower has initiated master case 01323257 to address an issue affecting users encountering login errors while accessing Intermedia. The error indicates incorrect username/password. Upon investigation, it was found that Intermedia implemented a new username policy, automatically updating usernames not in "email format" to include "@CC_'accountID.com" to their existing usernames. Passwords remain unchanged. We kindly ask users experiencing login errors to append "@CC_accountID.com" to their existing usernames when logging into Intermedia.CallTower has opened a master case for this issue as it is affecting more than one CallTower customer. This issue may or may not directly affect your services. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 60 minutes, unless identified otherwise. Mar 21, 2024 - 08:47 MDT

December 16, 2023 05:04 UTC

MAINT

about 6 hours

Scheduled Maintenance

 See more
Start Time

December 16, 2023 05:04 UTC

Type MAINT
Affected Components

Cisco Unified Communications - VoiceCube

Cisco Unified Communications - Attendant Console

Cisco Unified Communications - Cisco Webex Calling

CT Cloud - CT Cloud SIP

CT Cloud - CT Cloud Voice

CT Cloud - Attendant Console

Microsoft - Microsoft 365

Cisco Unified Communications - Cisco Voice

Cisco Unified Communications - Cisco Jabber

CT Cloud - CT Cloud Meeting

Contact Center - Clarity Connect

Contact Center - Five9

Contact Center - Intermedia

Contact Center - Cisco Webex Contact Center

Skype for Business - Skype for Business - Voice

Skype for Business - Instant Messenger and Presence

Global SIP Trunk

Hosted Cloud Based PBX

CallTower Connect

Skype for Business - Attendant Console

Microsoft - Microsoft Teams - Direct Routing

Microsoft - Microsoft Operator Connect

Microsoft - CT Text

Zoom
Message

Scheduled Maintenance
Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 15, 2023 - 22:00 MST

November 15, 2023 06:04 UTC

MAINT

about 1 hour

Scheduled Maintenance - Intermedia Contact Center

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Start Time

November 15, 2023 06:04 UTC

Type MAINT
Affected Components

Contact Center - Intermedia
Message

Scheduled Maintenance - Intermedia Contact Center
Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 14, 2023 - 23:00 MST

September 11, 2023 16:14 UTC

WARN

about 23 hours

Intermedia and Teams Dropped Calls

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Start Time

September 11, 2023 16:14 UTC

Type WARN
Affected Components

Contact Center - Intermedia
Message

Intermedia and Teams Dropped Calls
Details

Investigating - CallTower is investigating reports of calls dropping for our Intermedia and Teams customers. *CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority. Sep 11, 2023 - 10:14 MDT

August 30, 2023 15:39 UTC

WARN

about 2 hours

Intermedia to Teams Calls Failing

 See more
Start Time

August 30, 2023 15:39 UTC

Type WARN
Affected Components

Contact Center - Intermedia
Message

Intermedia to Teams Calls Failing
Details

Investigating - CallTower is investigating reports of an issue affecting Intermedia contact center calls failing when being sent to a Microsoft Teams user. *CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority. Aug 30, 2023 - 09:38 MDT

2024-04-12 18:57:22 UTC UTC

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2024-04-12 18:57:22 UTC UTC

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2024-04-12 18:57:22 UTC UTC

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2024-04-12 18:57:22 UTC UTC

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2024-04-12 18:57:22 UTC UTC

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StatusGator has over 2 years of Call Tower Intermedia status history.

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No outages or status changes in the last 24 hours

Call Tower Intermedia status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM

  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Call Tower Intermedia Outage and Status History

We've been monitoring Call Tower Intermedia outages since December 13, 2021.
Here's the history of service outages we've observed from the Call Tower Intermedia Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Solutions for Everyone
Education
  • Keep students and staff informed
  • Reduce ticket volume
  • Essential for remote learning

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DevOps
  • Shorten incident downtime
  • Unify maintenance schedules
  • Integrates with incident tools

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IT Teams
  • Reduce ticket volumes
  • Improve transparency
  • Shorten resolution times

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Instant enriched data from
3,580 status pages

About Our Call Tower Intermedia Status Page Integration

Call Tower Intermedia is a Communications solution that StatusGator has been monitoring since December 2021. Over the past over 2 years, we have collected data on on more than 288 outages that affected Call Tower Intermedia users. When Call Tower Intermedia publishes downtime on their status page, they do so across 28 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Call Tower Intermedia to get notified when it's down, is under maintenance, or has an outage. We've sent more than 400 notifications to our users about Call Tower Intermedia incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Call Tower Intermedia is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Call Tower Intermedia is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Call Tower Intermedia posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Call Tower Intermedia enters a pre-planned maintenance window, keeping you up to date.

Since Call Tower Intermedia publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Call Tower Intermedia posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Call Tower Intermedia has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Call Tower Intermedia has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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