Is Call Tower down?
Current Call Tower status is UP

We checked the official Call Tower Status Page 4 min. 5 sec. ago. Learn more
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Recent Call Tower Outages and Issues

Follow the recent outages and downtime for Call Tower in the table below.

Start Time

Type

Length

Message

Details

March 21, 2024 14:49 UTC

WARN

about 2 hours

Intermedia login error.

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Start Time

March 21, 2024 14:49 UTC

Type WARN
Affected Components

Contact Center - Intermedia

Message

Intermedia login error.

Details

Identified - CallTower has initiated master case 01323257 to address an issue affecting users encountering login errors while accessing Intermedia. The error indicates incorrect username/password. Upon investigation, it was found that Intermedia implemented a new username policy, automatically updating usernames not in "email format" to include "@CC_'accountID.com" to their existing usernames. Passwords remain unchanged. We kindly ask users experiencing login errors to append "@CC_accountID.com" to their existing usernames when logging into Intermedia.CallTower has opened a master case for this issue as it is affecting more than one CallTower customer. This issue may or may not directly affect your services. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 60 minutes, unless identified otherwise. Mar 21, 2024 - 08:47 MDT

March 16, 2024 04:04 UTC

MAINT

about 6 hours

Scheduled Maintenance

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Start Time

March 16, 2024 04:04 UTC

Type MAINT
Affected Components

CT Cloud - CT Cloud Voice

CT Cloud - CT Cloud Meeting

Cisco Unified Communications - Cisco Voice

CT Cloud - CT Cloud SIP

Skype for Business - Skype for Business - Voice

Skype for Business - Instant Messenger and Presence

Skype for Business - Attendant Console

Global SIP Trunk

Hosted Cloud Based PBX

Zoom

Cisco Unified Communications - Cisco Jabber

Cisco Unified Communications - VoiceCube

Message

Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 15, 2024 - 22:00 MDT

March 02, 2024 07:04 UTC

MAINT

about 3 hours

CT Text Maintenance

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Start Time

March 02, 2024 07:04 UTC

Type MAINT
Affected Components

Microsoft - CT Text

Message

CT Text Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 02, 2024 - 00:00 MST

February 17, 2024 05:04 UTC

MAINT

about 6 hours

Scheduled Maintenance

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Start Time

February 17, 2024 05:04 UTC

Type MAINT
Affected Components

CT Cloud - CT Cloud Voice

Fax - CT Cloud Fax

Cisco Unified Communications - Cisco Voice

Cisco Unified Communications - Cisco Jabber

CT Cloud - CT Cloud SIP

Message

Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 16, 2024 - 22:00 MST

February 10, 2024 05:04 UTC

MAINT

about 2 hours

Out-of-Cycle Maintenance

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Start Time

February 10, 2024 05:04 UTC

Type MAINT
Affected Components

Cisco Unified Communications - Cisco Voice

CT Cloud - CT Cloud Voice

Skype for Business - Skype for Business - Voice

CT Cloud - CT Cloud SIP

Global SIP Trunk

Hosted Cloud Based PBX

Message

Out-of-Cycle Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 09, 2024 - 22:00 MST

2024-03-23 03:08:28 UTC UTC

STATUS

? minutes

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2024-03-23 03:08:28 UTC UTC

STATUS

? minutes

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2024-03-23 03:08:28 UTC UTC

STATUS

? minutes

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2024-03-23 03:08:28 UTC UTC

STATUS

? minutes

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2024-03-23 03:08:28 UTC UTC

STATUS

? minutes

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Sign Up for More Call Tower History

StatusGator has over 2 years of Call Tower status history.

Call Tower Components and Services

View details of the current Call Tower status below.

Name

Status

Details

Call Tower Attendant Console

UP See more

Call Tower CallTower Connect

UP See more

Call Tower Cisco Jabber

UP See more

Call Tower Cisco Voice

UP See more

Call Tower Cisco Webex Calling

UP See more

Call Tower Cisco Webex Contact Center

UP See more

Call Tower Clarity Connect

UP See more

Call Tower Concord ATA Fax

UP See more

Call Tower Concord E-Fax

UP See more

Call Tower CT Cloud Fax

UP See more

Call Tower CT Cloud Meeting

UP See more

Call Tower CT Cloud SIP

UP See more

Call Tower CT Cloud Voice

UP See more

Call Tower CT Text

UP See more

Call Tower eComFax

UP See more

Call Tower Five9

UP See more

Call Tower Global SIP Trunk

UP See more

Call Tower Hosted Cloud Based PBX

UP See more

Call Tower Instant Messenger and Presence

UP See more

Call Tower Intermedia

UP See more

Call Tower Microsoft 365

UP See more

Call Tower Microsoft Operator Connect

UP See more

Call Tower Microsoft Teams - Direct Routing

UP See more

Call Tower Skype for Business - Voice

UP See more

Call Tower VoiceCube

UP See more

Call Tower Zoom

UP See more

No outages or status changes in the last 24 hours

Call Tower status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Call Tower Outage and Status History

We've been monitoring Call Tower outages since December 13, 2021.
Here's the history of service outages we've observed from the Call Tower Status Page:

Instant enriched data from
3,570 status pages

About Our Call Tower Status Page Integration

Call Tower is a Communications solution that StatusGator has been monitoring since December 2021. Over the past over 2 years, we have collected data on on more than 282 outages that affected Call Tower users. When Call Tower publishes downtime on their status page, they do so across 28 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Call Tower to get notified when it's down, is under maintenance, or has an outage. We've sent more than 400 notifications to our users about Call Tower incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Call Tower is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Call Tower is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Call Tower posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Call Tower enters a pre-planned maintenance window, keeping you up to date.

Since Call Tower publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Call Tower posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Call Tower has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Call Tower has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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