Is Chargify Down?
Current Chargify Status: up

Status History

We've been monitoring Chargify since March 9, 2015. Here's the history of service outages we've observed from the Chargify status page:

Recent Chargify Outages and Issues

Follow the recent outages and downtime for Chargify in the table below.

Start Time Type Length Message Details
July 17, 2020 21:44 UTC WARN 20 minutes Issues at Cloudflare causing potential disruption with our service providers Investigating - We are aware of a potential DNS outage at Cloudflare. Our core services are not a...
May 30, 2020 19:44 UTC WARN about 1 hour API Access Update - There have been some merchant-defined webhooks that have failed due to the expired certi...
May 30, 2020 14:59 UTC WARN about 4 hours API Access Investigating - We are currently investigating reports of a potential service interruption with t...
May 28, 2020 19:49 UTC WARN about 6 hours Square Performance Issues Monitoring - Square is currently monitoring a performance issue on their end. If you utilize the ...
May 22, 2020 17:39 UTC WARN 30 minutes Background Jobs Paused Identified - We have paused all background jobs while we investigate an issue with a large number...
April 30, 2020 20:44 UTC WARN about 1 hour Avalara Service Degradation Update - We are continuing to work on a fix for this issue. Apr 30, 16:36 CDT
October 15, 2019 20:10 UTC WARN 28 minutes QBO Integration Degraded - Administration Only Investigating - At this time, the management of the QuickBooks Online integration is unavailable....
October 03, 2019 20:49 UTC WARN 7 days API documentation link broken Identified - The vendor hosting our API Documentation at https://reference.chargify.com/ is curre...
August 02, 2019 21:24 UTC WARN about 1 hour Invoice view unavailable in Billing Portal Investigating - The ability to view invoices in the Billing Portal is currently unavailable. The...
July 28, 2019 19:46 UTC WARN about 4 hours Documentation site reference.chargify.com is temporarily unavailable. Identified - The hosting provider for our documentation site reference.chargify.com is currently ...

Supported Features

We support the following features in our integration with the Chargify status page:

  • Down Notifications

    If Chargify is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Chargify is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Chargify posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Chargify enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Chargify publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Chargify posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Chargify has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Chargify has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Chargify down today?

According to its status page Chargify is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Chargify is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Chargify is having issues?

There are two main options: You can check the Chargify status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Chargify status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Chargify status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Chargify customer support while checking everything on your side. You can also try Tweeting at them via @chargify on Twitter. Or visit their official status page or website:

Chargify Down?

Are you experiencing issues with Chargify? Please share your issues below and let others know. Sign up above to receive notifications when Chargify published outages.

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