Cisco Meraki Outage History

Cisco Meraki reported an incident in the EMEA region where Cloud Monitored Catalyst Switches appeared offline in the Meraki Dashboard, potentially hindering visibility and management of affected devices. The issue began at Apr 17, 2025 9:31 AM UTC and was resolved by Apr 17, 2025 4:51 PM UTC, lasting about 7 hours and 20 minutes. The Meraki status page posted 2 updates during the incident, and the problem was scoped to the Dashboard visibility for EMEA Cloud Monitored Catalyst Switches.

Cisco Meraki MX appliances experienced unexpected reboots, leading to degraded performance for some customers. This outage affected Meraki MX devices, with users potentially experiencing disrupted VPN connections and routing issues during the incident.

The outage began at 11:31 AM UTC and was resolved by 5:16 PM UTC, lasting about 5 hours 45 minutes. The Meraki status page issued two updates during the incident, first noting investigations into the rebooting MX devices and later indicating resolution.

The Cisco Meraki Client Details Page experienced a partial outage, with some users unable to load the page or facing slow performance. Meraki advised switching to the old version of the page as a workaround. The incident began on 3:16 AM UTC and was resolved by 8:26 PM UTC, lasting about 17 hours. Anecdotal user feedback indicated slower loads in at least one location, suggesting a limited regional impact.

The Meraki Dashboard experienced a brief outage affecting some users. The incident began at 10:31 PM UTC and was resolved by 10:56 PM UTC, lasting about 25 minutes. The Meraki status page listed an investigation and a Dashboard Outage, with two official updates before the service returned to normal.