Cisco Meraki outage history

An outage affected Cisco Meraki Dashboard, with dashboard pages not loading across multiple regions including North and South America, Europe, Canada, China, and India. Administrators attempting to load the management console encountered server errors or blank pages, while device connectivity and user data reportedly remained unaffected. The disruption began at 11:45 PM UTC and left many users unable to access the dashboard UI for a period. StatusGator detected the issue at Aug 5, 2026 11:24 PM UTC, about 11:45 PM UTC before Cisco Meraki acknowledged the problem.

Cisco Meraki reported failures in the Camera API generateSnapshot endpoint, returning internal authentication errors and causing degraded camera workflows. The issue impacted both API and Camera components across North and South America, Europe, Asia-Pacific, and Canada, which could prevent users from generating camera snapshots or accessing related dashboards. Impact began around 5:46 PM UTC and persisted while teams investigated, with a single user report noting dashboard access difficulties.

Users across North America experienced slow Meraki Dashboard loading times starting around 2:15 PM UTC, with dashboard.meraki.net pages taking longer to render and some requests failing to display. StatusGator generated an Early Warning Signal for the incident at Jul 14, 2026 2:23 PM UTC and that signal concluded by 2:44 PM UTC as conditions eased. The affected experience appeared regional rather than global, with observations from multiple locations in Canada and the United States, indicating a widespread dashboard performance degradation rather than an outright outage. The disruption hindered typical admin workflows such as monitoring devices, configuring networks, and generating reports.

Cisco Meraki API requests across Asia-Pacific, India, North and South America, Europe, Canada and China experienced an outage starting at 11:46 PM UTC. The disruption blocked programmatic access to Meraki dashboards and management APIs, impacting customers relying on integrations, automation, and portal workflows. The API endpoints in all listed regions were affected, causing API responses to fail and delaying connected tools. The incident began at 11:46 PM UTC and was resolved by 12:41 AM UTC.

The Cisco Meraki dashboard experienced sign-in and loading problems that prevented access to the Meraki Dashboard for administrators. The outage began on 6:53 PM UTC and was resolved by 7:11 PM UTC, lasting about 18 minutes. User reports indicated the dashboard would not load after signing in, with activity observed across multiple regions, suggesting a broad but brief disruption to dashboard access.

StatusGator recorded an Early Warning Signal at Jan 28, 2026 6:53 PM UTC for this incident, while Cisco Meraki’s status page did not publish official updates during the event. Reports described sign-in failures and dashboards getting stuck on the login or loading page from locations including North America, Europe, and Asia, indicating a global reach of the issue.

Meraki reported a cloud connectivity incident affecting cloud authentication, device-to-cloud connectivity, and telemetry-dependent features. The outage began at 6:11 PM UTC and persisted for about 3 hours and 5 minutes, with services returning to normal by 9:16 PM UTC. During the incident, cloud access and telemetry may have been intermittently impaired for affected customers.

Meraki posted two official updates: an initial acknowledgment of identified cloud connectivity and authentication issues and progress on remediation, followed by confirmation that services had returned to normal as the incident resolved at 9:16 PM UTC.

Cisco Meraki dashboards and login pages became inaccessible due to DNS resolution issues, affecting users across Europe, parts of Asia, and other regions. Reports described blank dashboards, DNS not resolving messages, and sign-in failures, preventing admins from accessing the Meraki dashboard to manage networks. The incident started around 09:45 UTC and was resolved by 10:37 UTC, lasting roughly 52 minutes.

The Cisco Meraki status page reported a global issue affecting Meraki Support phone access, tied to a broader AWS outage. The incident began when the status moved to a warning at Oct 20, 2025 3:11 PM UTC. For new cases, customers were asked to open a case and choose the Call In option with “Outage Oct/20” in the subject, and for existing cases to include the word “Outage” in the comment. The provider issued two status updates during the incident to communicate the ongoing investigation.

On Oct 15, 2025 7:46 PM UTC Meraki reported a problem with connecting to the Support line, listing a phone outage and ongoing investigation. Customers could not reach Meraki Support by phone during the incident, with a workaround to open a case and select the Call In option for new cases. The outage lasted approximately 2 hours and 45 minutes and was resolved by Oct 15, 2025 10:31 PM UTC. Meraki posted two status updates during the incident to communicate ongoing efforts and the eventual restoration.

Cisco Meraki reported Dynamic DNS (DDNS) issues affecting MX firewall devices. Users began reporting problems around 6:00 PM UTC, with a small number of reports indicating degraded connectivity or hostname resolution tied to DDNS. The Meraki status page flagged the issue at Oct 8, 2025 7:01 PM UTC, noting that the source had been identified and a mitigation was being rolled out. The incident affected the MX DDNS component and prompted two official status updates as mitigation progressed. The issue was resolved by Oct 8, 2025 8:21 PM UTC, with service restored.