CommandLink Outage History

CommandLink experienced a short disruption in traffic routed through the Cloudflare Network. The issue began at Jan 15, 2026 9:28 AM UTC and lasted about 15 minutes, with services returning to normal by Jan 15, 2026 9:43 AM UTC. The incident affected the Cloudflare Network component, and users may have observed intermittent connectivity or degraded performance for services relying on that network.

The provider reported the issue via the status page, listing Cloudflare Network as degraded (warn) during the event and subsequently restoring status to up. The incident consisted of two status updates documenting the degradation and recovery.

The outage began at 6:48 PM UTC and was resolved by 7:48 PM UTC, lasting about 1 hour. CommandLink reported an issue with Twilio PHONE NUMBERS, causing degraded functionality for users relying on that feature. The Twilio PHONE NUMBERS component moved from up to warn and back to up during the incident.

The status page updates were brief, noting issues with Twilio PHONE NUMBERS, and the incident was contained to that component and resolved within the hour.

CommandLink experienced extended service issues starting on Dec 19, 2025 3:09 PM UTC due to Cloudflare network problems, with Twilio PSTN disruptions added later. The Cloudflare network issue persisted until Dec 20, 2025 2:58 PM UTC, while Twilio PSTN issues began at Dec 19, 2025 4:08 PM UTC and were resolved by Dec 19, 2025 11:28 PM UTC. The incident affected connectivity for users and caused interruptions to voice calls across CommandLink services.

CommandLink's status page documented the issue in four updates, tracking the progression from initial Cloudflare-network warnings to the eventual recovery for both Cloudflare Network and Twilio PSTN. The Cloudflare-network degraded state was cleared by 14:58 UTC on 2025-12-20, while Twilio PSTN stabilized earlier in the evening on 2025-12-19. This incident highlights how network and telephony services are interconnected, with a Cloudflare issue potentially impacting voice capabilities.

CommandLink was impacted by a Cloudflare Network disruption that caused a brief outage and subsequent degraded performance for several hours. The outage began at 11:23 AM UTC when the Cloudflare Network went down, with a degradation update at 11:33 AM UTC, and full recovery by 1:58 PM UTC. The outage lasted about 2 hours and 35 minutes in total, including a 10-minute period of actual downtime.

Twilio PHONE NUMBERS experienced a temporary degradation beginning when the service was downgraded to a warning at 3:23 AM UTC. The issue affected the Twilio PHONE NUMBERS component, potentially causing intermittent access or delays for customers using numbers. The degradation lasted about three hours and was resolved when the component returned to up at 6:23 AM UTC.

During the incident, the provider issued two official status updates documenting the downgrade and restoration.

CommandLink reported issues with Twilio PHONE NUMBERS, resulting in degraded functionality for features that rely on those numbers. The problem was tracked on the CommandLink status page as an issue affecting Twilio PHONE NUMBERS, and did not indicate a full service outage.

CommandLink experienced a brief degradation affecting the Twilio PHONE NUMBERS component. The status page reported Experiencing Issues with Twilio PHONE NUMBERS and the component entered a degraded state before returning to normal. The outage began at 5:38 PM UTC and was resolved by 8:23 PM UTC, lasting about 2 hours and 45 minutes. The provider issued 2 status updates during the incident.

CommandLink experienced a brief impairment caused by issues within the Cloudflare Network, leading to degraded performance and intermittent connectivity for users. The incident began at 9:08 AM UTC and was resolved by 10:53 AM UTC, lasting approximately 1 hour and 45 minutes. The Cloudflare Network was the affected component, and the status page documented the degradation during this period.

CommandLink experienced a brief outage affecting the Twilio MMS component, causing MMS messaging to be intermittently unavailable. The disruption began at 8:48 PM UTC and was resolved by 9:03 PM UTC, with the status page noting 'Experiencing Issues with Twilio MMS' during the incident. The provider issued an update and the Twilio MMS service returned to normal after about 15 minutes, indicating a short-lived disruption.

CommandLink faced a brief degradation tied to the Cloudflare Network. The Cloudflare Network component moved to a degraded state at Dec 3, 2025 4:33 PM UTC and returned to normal by Dec 3, 2025 5:28 PM UTC, lasting about 55 minutes. Users may have experienced intermittent connectivity or slower responses during that window. The provider issued 2 status updates as the incident unfolded, noting Cloudflare Network issues and eventual recovery.