CommandLink Outage History

The CommandLink service experienced a brief degradation in Twilio MMS functionality, affecting messaging for Twilio MMS users. The incident began at Jul 29, 2025 8:03 PM UTC when the Twilio MMS component transitioned to a degraded state, and the status page reflected the issue. The problem was resolved by Jul 29, 2025 10:58 PM UTC, with the Twilio MMS service returning to normal operation. The provider issued 2 official updates during the incident, documenting the degradation and its recovery. The impact was limited to Twilio MMS messaging and did not indicate a broader platform outage. The outage lasted approximately 2 hours and 55 minutes.

CommandLink experienced a brief degraded connectivity incident caused by issues on the Cloudflare Network. The outage began at Jul 29, 2025 11:18 AM UTC and was resolved by Jul 29, 2025 3:59 PM UTC, lasting 4 hours and 41 minutes. The Cloudflare Network component was listed as degraded during the incident, and CommandLink issued 2 status updates. The issue affected services relying on Cloudflare, resulting in intermittent access and performance impacts for users during the window.

The outage began at 1:03 PM UTC and was resolved by 3:03 PM UTC, lasting about 2 hours. CommandLink reported issues affecting Twilio Origination, Twilio PSTN, and Twilio Termination, prompting a maintenance status for these components. The incident involved three Twilio components and likely impacted voice origination, call termination, and PSTN connectivity during the window. The provider issued two status updates detailing the maintenance and subsequent restoration of the affected services.

CommandLink briefly experienced degraded performance due to issues with the Cloudflare Network. Users may have encountered intermittent connectivity or slower responses while the Cloudflare Network was listed as degraded. The incident began at 9:43 PM UTC and was resolved by 9:58 PM UTC. CommandLink posted two official status updates noting the degraded Cloudflare Network and later the recovery to normal operation. The issue affected the Cloudflare Network component and appeared to be localized to that network disruption.

CommandLink experienced a brief degradation affecting the Twilio PHONE NUMBERS component, isolated to that feature. The issue began at 5:08 AM UTC when the status page indicated issues with Twilio PHONE NUMBERS, and was resolved by 7:39 AM UTC when the component returned to normal and the status was set to up. The provider issued 2 status updates during the incident, and the outage lasted about 2 hours and 31 minutes.

CommandLink experienced issues with Cloudflare Firewall starting at 8:13 PM UTC, resulting in degraded firewall functionality for users. The Cloudflare Firewall component was the affected element during this incident, impacting security policy enforcement and access controls. The outage lasted about 20 hours and 35 minutes, ending when the component returned to normal at 4:48 PM UTC. The provider issued two status updates during the incident to communicate the issue and its resolution.

CommandLink experienced a brief degraded performance due to issues with the Cloudflare Network. The outage began at 4:44 AM UTC and was resolved by 8:53 AM UTC, lasting roughly 4 hours and 9 minutes. During the incident, the Cloudflare Network component was listed as degraded on CommandLink's status page with the message 'Experiencing Issues with Cloudflare Network.' The provider issued two status updates before returning to normal.

CommandLink experienced a brief degradation in the Twilio MMS service, impacting MMS functionality for about one minute. The Twilio MMS component moved to degraded at 2:22 AM UTC and returned to normal by 2:23 AM UTC according to the status page.

CommandLink experienced a Cloudflare Firewall related incident that degraded service. The Cloudflare Firewall component transitioned from up to degraded (warn) at Jun 26, 2025 9:44 AM UTC and remained in that state until the issue was resolved at Jun 30, 2025 9:48 AM UTC. Users may have encountered firewall-related access difficulties and broader performance impacts during this period.

From 10:08 AM UTC CommandLink reported degraded Twilio PSTN service, impacting voice connections routed through the Twilio PSTN component. The issue persisted for about 2 hours and 40 minutes and was resolved by 12:48 PM UTC. CommandLink posted two status updates during the incident, acknowledging the degradation and later confirming restoration. The disruption was isolated to the Twilio PSTN component and did not indicate a broader platform-wide impact.