Is DrChrono Telehealth Platform down?
Current DrChrono Telehealth Platform status is UP

We checked the official DrChrono Telehealth Platform Status Page 3 min. 33 sec. ago. Learn more
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Recent DrChrono Telehealth Platform Outages and Issues

Follow the recent outages and downtime for DrChrono Telehealth Platform in the table below.

Start Time

Type

Length

Message

Details

May 28, 2023 03:01 UTC

MAINT

about 1 hour

DrChrono Scheduled Maintenance

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Start Time

May 28, 2023 03:01 UTC

Type MAINT
Affected Components

drchrono.com

drchrono iPad EHR

drchrono iPad Check-In Kiosk Application

DrChrono Telehealth Platform

onpatient.com

Message

DrChrono Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 27, 2023 - 20:00 PDT

February 17, 2023 17:29 UTC

WARN

about 10 hours

Unable to join telehealth video visit from the web

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Start Time

February 17, 2023 17:29 UTC

Type WARN
Affected Components

DrChrono Telehealth Platform

3rd party services - Twilio REST API

Message

Unable to join telehealth video visit from the web

Details

Investigating - We are currently investigating reports from our users that they are unable to join telehealth video visit calls from the DrChrono web application. As a workaround, video visits can be joined from the ERH iOS application. We will provide an update as soon as we have additional information. Feb 17, 2023 - 09:27 PST

February 05, 2023 03:04 UTC

MAINT

about 2 hours

DrChrono Scheduled Maintenance

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Start Time

February 05, 2023 03:04 UTC

Type MAINT
Affected Components

onpatient.com

drchrono iPad Check-In Kiosk Application

DrChrono Telehealth Platform

drchrono iPad EHR

drchrono.com

Message

DrChrono Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 04, 2023 - 19:02 PST

September 11, 2022 02:04 UTC

MAINT

about 1 hour

DrChrono Scheduled Maintenance

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Start Time

September 11, 2022 02:04 UTC

Type MAINT
Affected Components

drchrono.com

drchrono iPad EHR

onpatient.com

onpatient iPhone PHR

drchrono iPad Check-In Kiosk Application

DrChrono Telehealth Platform

Message

DrChrono Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 10, 2022 - 19:00 PDT

August 17, 2022 18:49 UTC

DOWN

about 3 hours

Site Wide Outage

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Start Time

August 17, 2022 18:49 UTC

Type DOWN
Affected Components

drchrono.com

drchrono iPad EHR

DrChrono Telehealth Platform

onpatient.com

onpatient iPhone PHR

drchrono iPad Check-In Kiosk Application

Message

Site Wide Outage

Details

Investigating - DrChrono is currently experiencing a major service outage. Please be aware that we take this very seriously and our engineering team is actively investigating and working to resolve this situation as quickly as possible. We will provide another update via this status page as soon as possible. Aug 17, 11:47 PDT

2024-04-23 09:56:18 UTC UTC

STATUS

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2024-04-23 09:56:18 UTC UTC

STATUS

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2024-04-23 09:56:18 UTC UTC

STATUS

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2024-04-23 09:56:18 UTC UTC

STATUS

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2024-04-23 09:56:18 UTC UTC

STATUS

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Sign Up for More DrChrono Telehealth Platform History

StatusGator has about 3 years of DrChrono Telehealth Platform status history.

No outages or status changes in the last 24 hours

DrChrono Telehealth Platform status, last 24 hours:

10:00 AM
4:00 PM
10:00 PM
4:00 AM
10:00 AM
10:00 AM
10:00 PM
10:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

DrChrono Telehealth Platform Outage and Status History

We've been monitoring DrChrono Telehealth Platform outages since March 14, 2021.
Here's the history of service outages we've observed from the DrChrono Telehealth Platform Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our DrChrono Telehealth Platform Status Page Integration

DrChrono Telehealth Platform is a Cloud Infrastructure solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 206 outages that affected DrChrono Telehealth Platform users. When DrChrono Telehealth Platform publishes downtime on their status page, they do so across 23 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor DrChrono Telehealth Platform to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about DrChrono Telehealth Platform incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If DrChrono Telehealth Platform is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when DrChrono Telehealth Platform is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

DrChrono Telehealth Platform posts separate notifications for planned maintenance work. StatusGator will notify subscribers when DrChrono Telehealth Platform enters a pre-planned maintenance window, keeping you up to date.

Since DrChrono Telehealth Platform publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When DrChrono Telehealth Platform posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When DrChrono Telehealth Platform has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because DrChrono Telehealth Platform has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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