Monday Outage History

Monday experienced a degraded state across its Jira Integration and Platform connectivity, impacting US, EU, and AUS regions. The incident began with investigations into the old Jira Integration at May 5, 2025 3:52 PM UTC and extended to connectivity issues across accounts and devices. A follow-up update on May 6, 2025 1:32 PM UTC indicated the issue had been identified and a fix was being implemented. By May 7, 2025 10:02 AM UTC, the Jira Integrations and Platform components had returned to normal and the incident was considered resolved.

From Apr 30, 2025 5:12 PM UTC, Monday began listing issues related to the old Jira Integration, with affected components spanning US, EU, and AUS regions. The incident impacted multiple parts of the platform including 7 components such as US/Platform, US/Integrations, US/Automations, EU/Integrations, EU/Automations, AUS/Integrations, and AUS/Automations. Users potentially experienced degraded Jira integration functionality and disrupted automation workflows tied to Jira during this period.

Over the next several days, Monday communicated several maintenance windows to address the issue. The US Server entered scheduled maintenance at May 3, 2025 5:32 PM UTC, followed by an update at May 3, 2025 6:32 PM UTC indicating progress and the US Platform moving back to normal. On May 4, 2025 8:32 PM UTC, scheduled maintenance for Automations & Integrations across all regions began, with services returning to normal by May 4, 2025 9:02 PM UTC. In total, the provider issued 5 status updates during the incident, outlining the progression of maintenance and recovery across regions.

Monday scheduled maintenance on the EU server caused a brief disruption to the EU Platform. The maintenance window ran from 5:32 PM UTC to 6:37 PM UTC, lasting about 1 hour and 5 minutes. The EU / Platform component transitioned from maintenance back to up after the work was completed, and the provider issued 2 status updates during the incident.

The issue impacted Monday Automations, with degraded automation services in the US and EU starting at 4:22 PM UTC. EU Automations recovered by 4:27 PM UTC, while US Automations remained degraded until 4:42 PM UTC, leaving roughly 20 minutes of impact for US users and about 5 minutes for EU users. The provider issued three status updates during the incident, describing the issue, the applied fix, and the restoration of normal operation.

Monday experienced latency issues affecting Emails and Activities across the US, EU, and AUS regions, causing delays in email delivery and activity-related features for users. The incident began around 9:32 PM UTC and was resolved by 10:02 PM UTC, lasting about 30 minutes. The provider issued two status updates during the incident, indicating initial investigation and subsequent restoration. All three regional components (US, EU, AUS Emails & Activities) moved from up to warn and back to up during the event.

Monday experienced a brief latency issue impacting Emails & Activities across US, EU, and AUS regions. The incident began at 7:22 PM UTC and was resolved by 7:42 PM UTC, lasting about 20 minutes. The provider issued 2 status updates: first noting that investigators were looking into latency issues, then confirming the issue had been resolved and services were returning to normal. The affected components were US / Emails & Activities, EU / Emails & Activities, and AUS / Emails & Activities, indicating a regional but partial disruption affecting email delivery and activity updates rather than a full service outage.

Monday.com experienced a brief degradation of its Automations service affecting US and EU regions. The incident began at Apr 16, 2025 7:52 AM UTC when Monday.com announced investigations into issues with automations. A fix was implemented and monitoring began. The US Automations component returned to normal by Apr 16, 2025 8:02 AM UTC and the EU Automations component followed later, resolved by Apr 16, 2025 8:12 AM UTC. The outage lasted approximately 20 minutes, from Apr 16, 2025 7:52 AM UTC to Apr 16, 2025 8:12 AM UTC. Over the course of the incident, the provider issued 3 status updates detailing investigation, fix deployment, and restoration.

An automation-related issue in the AUS region caused delayed automated tasks for AU server users. The impact was limited to the AUS Automations component, with users experiencing slower automation processes during the incident window.

An initial update at Apr 9, 2025 2:23 PM UTC indicated investigators were looking into automation delays for AU server users. The AUS Automations component was then marked as experiencing a problem at Apr 9, 2025 2:28 PM UTC and service returned to normal by Apr 9, 2025 2:49 PM UTC, with the incident lasting about 21 minutes. The provider issued two status updates during the event.

The outage began at Apr 6, 2025 11:02 AM UTC with Monday reporting issues related to logging events in the activity log and automation runs, affecting users across US, EU, and AUS regions. The incident caused a degraded experience for logging and automation workflows as components in multiple regions were impacted. A subsequent update at Apr 6, 2025 2:37 PM UTC indicated Partially Degraded Service, and by Apr 6, 2025 2:42 PM UTC all listed components had returned to normal. The incident lasted about 3 hours and 40 minutes and involved six regional components (US, EU, AUS across Automations and Other Functionalities). The service issued 3 status updates during the event.

An issue affecting Monday's email-sending features caused a regional disruption across AUS, EU, and US. The outage began at 6:12 PM UTC and was resolved by 7:13 PM UTC, lasting a little over an hour. Monday's status updates indicated that the fault had been identified and engineers were actively working on a fix, with subsequent updates noting progress across the affected regions before restoration. The incident impacted three regional components: AUS / Other Functionalities, EU / Other Functionalities, and US / Other Functionalities.