OpenAI Outage History

The outage began on 2:16 PM UTC and was resolved by 3:18 PM UTC. OpenAI experienced a global login and access disruption affecting ChatGPT and OpenAI websites, including APIs / Login, ChatGPT / Login, and Sora / Login. Users reportedSign-in failures, page load errors, and authentication problems across regions, with some users seeing common error messages and downtime indicators. The incident progressed through multiple status changes, starting with a warn designation, moving to a full outage, and then returning to degraded states before recovery. A third-party service provider issue was identified as the root cause, and OpenAI issued updates as the situation evolved.

OpenAI ChatGPT experienced a degraded performance event beginning at Nov 17, 2025 7:11 PM UTC with elevated error rates affecting ChatGPT for Plus users and degraded performance for the ChatGPT Agent and Conversations components. Users reported a range of symptoms, including errors, content loading failures, and persistent messages, across regions, indicating a broad impact. The incident lasted until Nov 18, 2025 7:51 AM UTC, a duration of about 12 hours and 40 minutes. The Agent component had recovered by 12:41 AM UTC, with Conversations returning to normal by 7:51 AM UTC.

OpenAI experienced a degraded state as a subset of Batch API jobs became stuck in the finalizing state, delaying batch processing and impacting related ChatGPT file uploads. The issue began at Nov 14, 2025 8:56 PM UTC and lasted about 12 hours, with the services returning to normal by Nov 15, 2025 8:56 AM UTC. Users reported failures and timeouts in batch workflows, and the impact was seen across two components: APIs / Batch and ChatGPT / File uploads.

OpenAI experienced a brief degradation in the Fine-Tuning API for the gpt-4o-mini model, with elevated error rates potentially affecting fine-tuning tasks. The issue began at Nov 14, 2025 9:06 AM UTC and was resolved by Nov 14, 2025 9:41 AM UTC, lasting about 35 minutes. OpenAI issued two status updates documenting an investigation and the subsequent restoration of the service. The impact was limited to the Fine-Tuning API, with other OpenAI services unaffected.

OpenAI ChatGPT faced a multi-faceted incident beginning late on Nov 12, 2025 11:31 PM UTC, with enterprise users seeing Access Denied errors, elevated login failures, and Android users experiencing image generation failures. The problems affected ChatGPT Conversations, Login, and Image Generation across regions, hindering enterprise workflows and content creation. The incident persisted through Nov 14, 2025 2:16 AM UTC, lasting roughly 28 hours and 45 minutes.

OpenAI's status page issued six updates during the incident, describing investigations, mitigation efforts, and monitoring as recovery progressed. Milestones included addressing Android image generation and login-related failures, with the Image Generation component returning to normal and overall services resuming by the final update on Nov 14, 2025 2:16 AM UTC.

Reports were globally distributed across teams and regions, with users from North America, Europe, and other areas reporting issues such as access errors, image generation timeouts, and login problems, indicating a broad but not complete outage across ChatGPT features.

OpenAI experienced degraded performance due to latency in the Vector Stores API, impacting vector storage related operations. The APIs / Files component was affected, and users likely noticed slower processing during the incident. The issue began at Nov 12, 2025 5:56 AM UTC and mitigation measures were applied while the team monitored for recovery.

OpenAI posted two status updates during the incident: first moving the service to a degraded state at Nov 12, 2025 5:56 AM UTC, and later restoring normal operation at Nov 12, 2025 8:26 AM UTC. The outage lasted about 2 hours and 30 minutes. Report activity was limited, consistent with a short-lived impact, and OpenAI confirmed recovery on their status page.

OpenAI experienced a partial outage when the Costs API endpoint /v1/organization/cost started returning 404 errors, affecting Login and Chat Completions APIs. As a result, sign-in attempts and chat completion requests could fail or run with degraded performance for a period of time. OpenAI acknowledged the issue and issued updates as they investigated the root cause. The incident affected 2 components: APIs / Login and APIs / Chat Completions, with user reports indicating activity around the affected endpoints.

OpenAI experienced elevated error rates across the Sora API, affecting video generation and video viewing components, beginning at Nov 7, 2025 9:21 PM UTC. Users reported failures generating videos and playback issues, with errors appearing in multiple regions. The disruption also impacted Codex-related services (ChatGPT / Codex), signaling broader impact across OpenAI AI capabilities.

StatusGator recorded an Early Warning Signal for OpenAI when users reported Sora video generation issues beginning around Nov 7, 2025 8:32 PM UTC. The official acknowledgment followed about 49 minutes later, with OpenAI posting the first alert at Nov 7, 2025 9:21 PM UTC noting elevated error rates for the Sora API and that mitigation was being implemented. The problem affected OpenAI's Sora API, impairing video generation and viewing for many users, and there were concurrent elevated errors observed in Codex services as well. OpenAI listed elevated error rates for Sora and indicated mitigation efforts, with affected components including Sora / Video generation and Sora / Video viewing.

OpenAI's ChatGPT service experienced degraded availability for Free users, with elevated errors affecting ChatGPT / Conversations. The issue began at 6:12 PM UTC (10:12 AM PT) and lasted until 7:01 PM UTC (11:01 AM PT), a duration of about 49 minutes.

OpenAI's status page acknowledged the degradation at 6:26 PM UTC and listed ChatGPT / Conversations as degraded with mitigation underway. The incident included two official status updates before the service returned to normal by 7:01 PM UTC.