: OpenAI ChatGPT memory feature degraded for many users
OpenAI reported a memory-related issue affecting ChatGPT Memory within ChatGPT Conversations beginning at . Users across multiple regions experienced memory recall failures and errors saving or retrieving memories, impacting how conversations remember past context. The incident manifested as degraded memory functionality within ChatGPT Conversations and was reflected in user reports across a broad base.
OpenAI issued two status updates during the incident. The issue persisted until , for an outage duration of about 21 hours and 30 minutes. The service was restored after the final update, with ChatGPT Conversations returning to normal operation. Reports spanned North America, Europe, and other regions, indicating widespread but partial impact rather than a full downtime.