OpenAI Outage History

OpenAI experienced elevated errors on the ChatGPT 4.5 model starting at Aug 7, 2025 12:31 PM UTC, impacting user interactions with ChatGPT. The incident later expanded to elevated latency and error rates for file uploads to vector stores, affecting APIs / Assistants and APIs / Files. The issue spanned multiple components, including ChatGPT / Conversations and the API endpoints for Assistants and Files, leading to degraded performance and intermittent failures for some users.

OpenAI issued four status updates during the incident. A mitigation was applied and monitoring continued; API/Assistants and API/Files recovered to normal by Aug 8, 2025 12:46 AM UTC, while ChatGPT / Conversations remained degraded until Aug 8, 2025 9:06 AM UTC when it was restored. The incident lasted about 20 hours and 35 minutes and affected users across regions, reflecting a broad impact on OpenAI services.

OpenAI experienced elevated error rates for Deep Research among free users starting at 10:41 AM UTC, with some user reports appearing earlier. The issue affected the ChatGPT / Deep Research component, causing degraded performance for free-tier access. The outage lasted about 1 hour and 25 minutes and was resolved by 12:06 PM UTC.

The provider posted two status updates during the incident, describing the investigation and restoration progress as services returned to normal.

OpenAI's ChatGPT / Conversations component experienced elevated error rates affecting image-based conversations, causing errors or incomplete responses for prompts with images. User reports came from multiple regions, indicating a global impact on image prompts and related chat functionality. The incident began at 8:41 PM UTC and was resolved by 10:01 PM UTC, lasting about 1 hour 20 minutes. OpenAI issued two status updates during the outage, noting ongoing mitigation efforts and eventual restoration. The issue was confined to ChatGPT / Conversations, with degraded performance observed in image-related chats.

OpenAI reported a brief disruption affecting ChatGPT Conversations with images, with elevated errors observed from Aug 6, 2025 7:46 PM UTC to Aug 6, 2025 8:03 PM UTC. A mitigation was applied and recovery was monitored, with the service returning to normal by 8:16 PM UTC. The incident appeared in a small number of user reports and did not indicate a broader outage across ChatGPT. OpenAI provided status updates describing the issue and the recovery process.

An extended outage affected OpenAI's ChatGPT family services, including Codex and a broad set of related components. Users experienced degraded performance, slow responses, and intermittent failures when submitting requests or loading features, with a total of 23 components impacted. The incident began on 10:37 AM UTC and persisted until 7:51 PM UTC, lasting roughly 9 hours and 14 minutes. Reports from multiple regions indicated broad impact across the service, underscoring a widespread disruption rather than a localized issue.

OpenAI issued a series of status updates detailing ongoing mitigation efforts. The provider logged four official updates during the incident, outlining the evolution of the problem and eventual restoration. By 7:51 PM UTC, the affected components listed on the status page had returned to normal, signaling the end of the outage for the majority of users.

OpenAI's ChatGPT conversations for paid users experienced elevated errors for a brief period. The issue affected the ChatGPT / Conversations component, with some users unable to complete conversations or receiving error responses. The outage began at Aug 5, 2025 3:01 PM UTC and was resolved by Aug 5, 2025 3:11 PM UTC, lasting about 10 minutes. OpenAI issued 2 status updates during the incident as they worked on a mitigation.

User reports were limited during the event, suggesting a narrow impact. The status page communications indicated ongoing mitigation efforts and a quick restoration of normal service after the incident window.

OpenAI reported a degraded period affecting ChatGPT / GPTs, with users experiencing issues accessing the service and problems related to GPT and project creation. The issue began at Aug 5, 2025 6:36 AM UTC when the ChatGPT / GPTs component moved to a degraded state and a mitigation was being implemented. The degradation persisted for about 6 hours and 20 minutes and was resolved by Aug 5, 2025 12:56 PM UTC, at which time services returned to normal and the status transitioned back to healthy. The provider issued 2 status updates during the incident to describe the issue and recovery steps.

User reports indicated customer impact, including at least one report of being unable to access ChatGPT during the incident window. The issue affected the ChatGPT / GPTs component, including features such as GPT-related operations and project creation.

OpenAI experienced degraded performance across its API endpoints beginning at Aug 4, 2025 11:51 PM UTC, with 15 API components listed as affected, including Images, Embeddings, Fine-tuning, Batch, Realtime, Responses, Login, Assistants, Audio, Completions (legacy), Chat, Compliance, Moderations, and Uploads. Users invoking OpenAI APIs during the incident may have seen higher error rates or slower responses. The status page indicated an ongoing investigation as the affected components transitioned to a degraded state. The incident involved two official status updates from OpenAI and lasted approximately 1 hour and 5 minutes.

OpenAI reported a brief outage affecting ChatGPT Image Generation, with image creation requests failing during the incident. The issue began at Aug 4, 2025 12:01 PM UTC and was resolved by Aug 4, 2025 1:01 PM UTC. The ChatGPT / Image Generation component moved from up to warn and back to up as OpenAI investigated and mitigated the problem. The status page showed two official updates during the event, acknowledging the error and confirming restoration of image generation functionality.

The outage affected the ChatGPT / Codex component, with Codex tasks failing to execute. The incident began at 8:46 PM UTC and was resolved by 9:21 PM UTC, lasting about 35 minutes. The status message stated Codex Tasks Not Succeeding and noted mitigation was being applied during the outage.

OpenAI's status page published two updates during the incident: the initial transition to a down state and a follow-up confirming recovery as the component returned to normal. The disruption appeared localized to ChatGPT / Codex with no broader OpenAI services indicated as affected.