OpenAI Outage History

OpenAI reported elevated errors affecting the ChatGPT Search feature for a subset of free-tier users. Users experienced difficulties obtaining search results within ChatGPT, with the ChatGPT / Search component listed as degraded. The outage began at Aug 27, 2025 8:02 PM UTC and was resolved by Aug 28, 2025 12:51 AM UTC, lasting roughly 4 hours and 49 minutes. A small number of user reports, including one from Barnet, England, corroborated the issue. The provider issued two status updates during the incident to communicate mitigation efforts and recovery.

OpenAI reported elevated errors and latency across its API services, affecting the APIs / Responses, Completions (legacy), and Chat endpoints. Users attempting requests may have seen slower responses or intermittent failures.

The incident began at Aug 26, 2025 10:41 PM UTC and lasted until Aug 27, 2025 1:56 AM UTC, a duration of about 3 hours and 15 minutes. OpenAI issued 3 status updates during the event, starting with an initial alert, a mitigation update at Aug 26, 2025 11:06 PM UTC, and a final restoration note at Aug 27, 2025 1:56 AM UTC. All affected components — APIs / Responses, APIs / Completions (legacy), and APIs / Chat — returned to normal by the end.

OpenAI's ChatGPT Voice mode experienced degraded performance with voice conversations dropping previous messages and elevated errors reported by users. The outage began on Aug 23, 2025 11:16 PM UTC when the OpenAI status page moved from up to warn and lasted about 3 hours until the service was restored on Aug 24, 2025 2:16 AM UTC. OpenAI issued 2 status updates during the incident, outlining mitigation steps and the eventual restoration of voice functionality. The issue affected the ChatGPT / Voice mode component and was observed by a small number of reports describing slow responses and interrupted conversations.

OpenAI API services experienced a brief degradation in which Embeddings, Audio, and Completions (legacy) APIs reported elevated errors and latency. The incident began at Aug 22, 2025 6:36 PM UTC and was resolved by Aug 22, 2025 6:46 PM UTC, with two status updates issued during the event. The issue resolved quickly and other OpenAI APIs remained available.

The incident affected OpenAI's Realtime API, Chat Completions, and Text Embeddings, causing elevated latency and degraded user experiences. The disruption began at Aug 21, 2025 7:16 PM UTC when the status page moved to a degraded performance alert. By Aug 21, 2025 8:16 PM UTC, Embeddings and Completions had recovered to normal, while Realtime latency persisted until the final recovery later that evening. The outage duration spanned roughly four hours, with full restoration by Aug 21, 2025 11:11 PM UTC.

OpenAI Sora services experienced a short outage with elevated error rates and latency across five Sora components: Login, Image Generation, Video generation, Video viewing, and Feed. The incident began at Aug 20, 2025 6:21 PM UTC and was resolved by Aug 20, 2025 6:51 PM UTC. The provider posted 2 status updates during the incident and noted that mitigation steps were being implemented.

Impact was felt by users who could not sign in, generate content, or access prompts and feeds. Reports described errors loading pages, 404 messages, and prompts not loading or uploading, with issues appearing across multiple regions during the incident window. The volume and spread of user reports indicated a widespread disruption during this period.

OpenAI's Sora team implemented mitigation steps per the status updates, and services returned to normal after about 30 minutes. The affected components were restored to normal operation as the incident was resolved.

OpenAI Sora experienced degraded performance and intermittent issues impacting Login, Image Generation, Video Generation, Video Viewing, and the Feed. Users across multiple regions reported errors and slow responses as the service encountered elevated error rates. StatusGator recorded an Early Warning Signal starting at Aug 20, 2025 5:52 PM UTC, indicating Sora was unavailable before OpenAI publicly acknowledged the issue. OpenAI flagged a degraded service at Aug 20, 2025 6:21 PM UTC and began applying mitigations. Affected components began restoring by Aug 20, 2025 6:51 PM UTC. The Early Warning Signal ended at Aug 20, 2025 7:03 PM UTC.

OpenAI experienced degraded performance affecting the ChatGPT Conversations experience, with users encountering loading failures, timeouts, and intermittent responses. The incident began at Aug 20, 2025 3:16 PM UTC and was resolved by Aug 20, 2025 5:41 PM UTC, lasting approximately 2 hours and 25 minutes. A large volume of user reports indicated widespread impact across regions.

OpenAI issued two official status updates during the outage, first noting degraded performance for ChatGPT Conversations and later confirming that the service had returned to normal. Engineers worked to restore full functionality, and the status page shows the transition back to normal service as the issue was resolved.

OpenAI experienced a subscription loading issue affecting ChatGPT across Web, Desktop (Windows and macOS), and the Login flow. Users reported elevated errors, blank screens, and failed loading of subscription features, with some cases showing a generic error message. The incident began at 10:06 AM UTC and produced a degraded experience for users until mitigation was announced at 11:41 AM UTC, with full recovery by 3:11 PM UTC. Reports came from many regions, indicating broad, global impact rather than a localized outage.

OpenAI's ChatGPT services experienced an elevated error rate and degraded performance, impacting a broad set of features across desktop, web, and mobile experiences as well as GPT-powered tools. Users reported HTTP 500 errors, unresponsive chat histories, and sign-in issues, with activity observed across multiple regions. The outage began at 6:56 AM UTC and was resolved by 8:01 AM UTC.