: OpenAI ChatGPT services degraded for ~6 hours
OpenAI reported a degraded period affecting ChatGPT / GPTs, with users experiencing issues accessing the service and problems related to GPT and project creation. The issue began at when the ChatGPT / GPTs component moved to a degraded state and a mitigation was being implemented. The degradation persisted for about 6 hours and 20 minutes and was resolved by , at which time services returned to normal and the status transitioned back to healthy. The provider issued 2 status updates during the incident to describe the issue and recovery steps.
User reports indicated customer impact, including at least one report of being unable to access ChatGPT during the incident window. The issue affected the ChatGPT / GPTs component, including features such as GPT-related operations and project creation.