2025: The year of the global cloud outage
Last checked from Optum CareSelect® official status page 2 min. 31 sec. ago
Healthcare services and support for better experiences and lower costs.
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Report an outageStatusGator last checked the status of Optum on and the service was operational. There have been 9 user-submitted reports of outages in the past 24 hours.
This chart represents Optum CareSelect® service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Optum CareSelect® status data.
View and upvote the most commonly reported Optum CareSelect® issues to help us better indicate the service status.
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Report an outageSee recent outage reports from real Optum CareSelect® users
3 outage reports in the last 24 hours
New York, United States
Sign in problem
about 1 hour ago
about 1 hour ago
California, United States
Error message
about 9 hours ago
about 9 hours ago
Washington, United States
Sign in problem
about 23 hours ago
about 23 hours ago
Explore our interactive Optum CareSelect® outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Optum outages, giving you a clear view of performance and downtime trends.
Top reported Optum outage locations, last 24 hours:
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Optum disruptions that StatusGator customers knew about before the rest of the world:
This rating evaluates how quickly Optum acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay 30 - 120 min
This rating evaluates how quickly Optum acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
Avg. delay 15 - 30 min
Avg. delay 30 - 120 min
Avg. delay 2 - 4 hrs
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Optum Rx phone lines not connecting or returning busy signals. | 40m |
Never acknowledged
|
|
| Login and account access issues due to service outage | 1h 46m |
Never acknowledged
|
|
| Login issues affecting online pharmacy and app. | 1h 17m |
Never acknowledged
|
|
| Phone support lines not working or unreachable. | 3h 27m |
Never acknowledged
|
|
| Account access issues. | 9m |
Never acknowledged
|
|
| Sign-in issues due to server and configuration errors | 1h 18m |
44m later
|
|
| App and website not loading after login | 55m |
2h 53m later
|
|
| Payment information not displaying | 29m |
Never acknowledged
|
Follow the recent outages and downtime for Optum CareSelect® in the table below. If you're experiencing a problem now, check the current Optum CareSelect® status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Optum Rx Timeouts
|
13d 4h 23m |
Warn
|
|
|
New Incident: multiple products- Production
|
9h 15m |
Warn
|
|
|
Initial incident: Intermittent Performance Issues
|
5h 10m |
Warn
|
|
|
Assurance Reimbursement Management Performance Issue
|
205d 13h 40m |
Down
|
|
|
New Incident: Multiple products
|
20m |
Down
|
Stay updated with instant alerts for Optum CareSelect® outages by signing up now!
You can also monitor any service or website on your status page
Stay updated with instant alerts for Optum CareSelect® outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Optum CareSelect® outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 7,040 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Optum CareSelect® (Healthcare services and support for better experiences and lower costs) is a a Healthcare solution that StatusGator has been monitoring since July 2024. Over the past over 1 year, we have collected data on on more than 527 outages that affected Optum CareSelect® users. When Optum CareSelect® publishes downtime on their status page, they do so across 26 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Optum CareSelect® down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Optum CareSelect® is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Optum CareSelect® to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Optum CareSelect® incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Optum CareSelect® outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Optum CareSelect® is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Optum CareSelect® is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Optum CareSelect® posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Optum CareSelect® enters a pre-planned maintenance window, keeping you up to date.
When Optum CareSelect® posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Optum CareSelect® has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Optum CareSelect® has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Optum CareSelect® outages by signing up now!
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