Last checked from Optum official status page 3 min. 19 sec. ago
Optum Status
Is Optum down?
Optum is up
Healthcare services and support for better experiences and lower costs.
Not working for you?
StatusGator last checked the status of Optum on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Similar services:
Optum Enterprise Imaging
Optum service health
This chart represents Optum service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Optum status data.
24 hrs ending
●
Service up
●
Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported Optum issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Optum?
Optum outage map
Explore our interactive Optum outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Optum outages, giving you a clear view of performance and downtime trends.
How accurate is the Optum status page?
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Optum disruptions that StatusGator customers knew about before the rest of the world:
Optum status page accuracy rating
This rating evaluates how quickly Optum acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
This rating evaluates how quickly Optum acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
B
Good
Avg. delay 15 - 30 min
C
Fair
Avg. delay 30 - 120 min
D
Poor
Avg. delay 2 - 4 hrs
F
Failing
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Login issues due to 500 internal server error | 1h 8m |
Never acknowledged
|
|
| Sign-in attempts timing out. | 1h 15m |
Never acknowledged
|
|
| Sign-in issues affecting portal access | 58m |
Never acknowledged
|
|
| Optum Rx phone lines not connecting or returning busy signals. | 40m |
Never acknowledged
|
|
| Login and account access issues due to service outage | 1h 46m |
Never acknowledged
|
|
| Login issues affecting online pharmacy and app. | 1h 17m |
Never acknowledged
|
|
| Phone support lines not working or unreachable. | 3h 27m |
Never acknowledged
|
|
| Account access issues. | 9m |
Never acknowledged
|
|
| Sign-in issues due to server and configuration errors | 1h 18m |
Never acknowledged
|
|
| App and website not loading after login | 55m |
Never acknowledged
|
Incident description
Login issues due to 500 internal server error
Duration
1h 8m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Sign-in attempts timing out.
Duration
1h 15m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Sign-in issues affecting portal access
Duration
58m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Optum Rx phone lines not connecting or returning busy signals.
Duration
40m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Login and account access issues due to service outage
Duration
1h 46m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Login issues affecting online pharmacy and app.
Duration
1h 17m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Phone support lines not working or unreachable.
Duration
3h 27m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Account access issues.
Duration
9m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Sign-in issues due to server and configuration errors
Duration
1h 18m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
App and website not loading after login
Duration
55m
StatusGator detected
Officially acknowledged
Never acknowledged
Looking to track Optum downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Recent Optum outages and issues
Follow the recent outages and downtime for Optum in the table below.
If you're experiencing a problem now, check the current Optum status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Initial Notice: RXNS PHARMACY CONNECT (CHC) is facing issue with VPN connection
|
30m |
Down
|
|
|
Initial Notice: RXNS PHARMACY CONNECT (CHC)-Connections to AL and CT Medicaid down
|
4h 30m |
Down
|
|
|
Initial Notice - RXN ERX NETWORK - Script Routing Incident: Intermittent Transaction Failure
|
35m |
Down
|
|
|
Initial Notice - RXN ENTERPRISE PHARMACY SYSTEM (CHC) - Certificate Expired Exception
|
1h 50m |
Down
|
|
|
Initial Notice - RXSS RXN API - RECAST CLAIM FORMATTER - Users are experiencing latency
|
8h 55m |
Down
|
Incident name
Initial Notice: RXNS PHARMACY CONNECT (CHC) is facing issue with VPN connection
Duration
30m
Start
Severity
Down
Incident name
Initial Notice: RXNS PHARMACY CONNECT (CHC)-Connections to AL and CT Medicaid down
Duration
4h 30m
Start
Severity
Down
Incident name
Initial Notice - RXN ERX NETWORK - Script Routing Incident: Intermittent Transaction Failure
Duration
35m
Start
Severity
Down
Incident name
Initial Notice - RXN ENTERPRISE PHARMACY SYSTEM (CHC) - Certificate Expired Exception
Duration
1h 50m
Start
Severity
Down
Incident name
Initial Notice - RXSS RXN API - RECAST CLAIM FORMATTER - Users are experiencing latency
Duration
8h 55m
Start
Severity
Down
Get notified about Optum outages
Stay updated with instant alerts for Optum outages by signing up now!
See Optum status on your status page
You can also monitor any service or website on your status page
Optum components
View details of the current Optum status below.
If the status shows "Up" but you're still experiencing issues, you can
such as connectivity issues, outages, or slow performance. These
issues are commonly reported when Optum is down or
facing partial disruptions.
| Component name | Status | Details |
|---|---|---|
| Optum Absolute AR status |
Up
|
See more |
| Optum MedRx status |
Up
|
See more |
| Optum Pharmacy Data Solutions status |
Up
|
See more |
| Optum Pharmacy Network Solutions status |
Up
|
See more |
| Optum Pharmacy Software Solutions status |
Up
|
See more |
Get notified about Optum outages
Stay updated with instant alerts for Optum outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Optum outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Optum along with other services and websites
StatusGator monitors over 8,260 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Optum status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Optum on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor Optum status also follow these services
About our Optum status page integration
Optum (Healthcare services and support for better experiences and lower costs) is a a Healthcare solution that StatusGator has been monitoring since July 2024. Over the past almost 2 years, we have collected data on on more than 610 outages that affected Optum users. When Optum publishes downtime on their status page, they do so across 5 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Optum down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Optum is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Optum to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Optum incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
-
Early Warning Signals
If we detect a potential Optum outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
-
Down Notifications
If Optum is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
-
Warning Notifications
Warn notifications are used when Optum is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
-
Maintenance Notifications
Optum posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Optum enters a pre-planned maintenance window, keeping you up to date.
-
Status Messages
When Optum posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
-
Status Details
When Optum has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Optum has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about Optum outages
Stay updated with instant alerts for Optum outages by signing up now!
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Granular monitoring of Optum components.
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Frequently asked questions
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