Last checked from Optum official status page 3 min. 17 sec. ago

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Is Optum down?
Optum is DOWN

Healthcare services and support for better experiences and lower costs.

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Optum service health

This chart represents Optum service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Optum status data.

Service is up
Potential issue
Likely issue

Top reported issues

View and upvote the most commonly reported Optum issues to help us better indicate the service status.

  • Connectivity issue
  • Error message
  • Server not responding
  • Sign in problem
  • Service down
  • Slow performance
  • Unable to download
  • App not loading
  • Other

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Looking to track Optum downtime and outages?

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  • Show current status on private or public status page
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  • Monitor alongside other services and websites
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Optum status history

Since July 31, 2024, StatusGator has been monitoring Optum outages, downtime, and service disruptions to provide comprehensive insights into its status history. Over the years, we've tracked and logged service outages and problems reported on the official Optum Status Page.

60 days ago Today
Up
Down
Warn
Maintenance
Unknown

Recent Optum outages and issues

Follow the recent outages and downtime for Optum in the table below. If you're experiencing a problem now, check the current Optum status or report it.

Incident Name Duration Started Severity
Rhode Island Medicaid Transactions Suspended
2d 21h 3m
down icon Down
Optum Network Maintenance
4h
down icon Down
Rhode Island Medicaid Transactions Suspended
12h 10m
down icon Down
Rhode Island Medicaid Transactions Suspended
10h 40m
down icon Down
Redirects of Pulse URLs to optum.com
5m
down icon Down

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Optum components

View details of the current Optum status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Optum is down or facing partial disruptions.

Component name Status Details
Optum Absolute AR status
up icon Up
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Optum AccuPost status
down icon Down
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Optum Acuity Revenue Cycle Analytics status
up icon Up
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Optum Advanced Claim Management status
up icon Up
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Optum Ahi Lobby status
up icon Up
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Optum AhiQA status
up icon Up
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Optum Ambulatory Claims Manager status
down icon Down
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Optum Assurance Reimbursement Management status
up icon Up
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Optum Batch claims transmission status
up icon Up
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Optum Business Process as a Service (BPaaS) status
down icon Down
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Optum CareSelect® status
up icon Up
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Optum Change Healthcare Enterprise status
up icon Up
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Optum Claims & Denials Advisor status
down icon Down
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Optum Claims & Denials Management status
down icon Down
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Optum Claims Responses and Reports API status
warn icon Warn
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Optum Claims Status API status
warn icon Warn
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Optum Clearance Patient Access Suite status
up icon Up
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Optum Clearance Patient Access Suite: Advocate status
up icon Up
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Optum Clearance Patient Access Suite: Bi-directional connectivity status
up icon Up
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Optum Clearance Patient Access Suite: Estimator status
up icon Up
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Optum Clearance Patient Access Suite: HL7 status
up icon Up
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Optum Clearance Patient Access Suite: Medical Necessity status
up icon Up
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Optum Clearance Patient Access Suite: Notice of Admission status
up icon Up
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Optum Clearance Patient Access Suite: Patient ID status
up icon Up
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Optum Clearance Patient Access Suite: Prior Authorization status
up icon Up
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Optum Clearance Patient Access Suite: Propensity to Pay status
up icon Up
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Optum Clearance Patient Access Suite: qPay status
up icon Up
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Optum Clearance Patient Access Suite: Verifier status
up icon Up
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Optum Client Access System status
up icon Up
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Optum Clinical Abstraction status
up icon Up
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Optum Clinical Exchange Channel Partners including ePrescribe and Orders & Results status
up icon Up
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Optum Clinical Exchange Labs and Hospitals status
up icon Up
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Optum CommonWell status
up icon Up
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Optum Communications Complete - Payer status
up icon Up
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Optum Compliance Reporter status
up icon Up
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Optum ConnectCenter status
up icon Up
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Optum Contract Manager status
up icon Up
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Optum Converge Rx status
up icon Up
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Optum Customer Care Hub status
up icon Up
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Optum Dental Claim Attachments status
warn icon Warn
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Optum Dental Converge status
down icon Down
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Optum Dental Credentialing Manager status
down icon Down
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Optum Dental EDI Network status
warn icon Warn
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Optum Dental Practice Analytic Insights status
down icon Down
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Optum Dental Revenue Cycle Insights status
down icon Down
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Optum Download Connect status
up icon Up
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Optum DRG Validation status
down icon Down
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Optum Eligibility API status
warn icon Warn
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Optum Enrollment Advocate (Dual Enrollment, Advocate & Recert Complete, My Advocate, Part D Complete & Community Advocate, SSI Enrollment Advocate) status
warn icon Warn
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Optum Enrollment Central status
up icon Up
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Optum Enterprise Pharmacy System status
up icon Up
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Optum Exchange Dx status
up icon Up
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Optum Explore Dx status
up icon Up
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Optum Financial Clearance Services status
warn icon Warn
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Optum HealthQx status
up icon Up
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Optum Hospital Bill Audit status
down icon Down
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Optum Hospital Billing Validation/Short Stay Bill Validation status
down icon Down
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Optum Hosted Payer Services (HPS) status
up icon Up
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Optum Institutional Claims API status
warn icon Warn
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Optum InterQual® AutoReview status
up icon Up
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Optum InterQual® Cloud Solutions status
up icon Up
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Optum InterQual® Coordinated Care status
up icon Up
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Optum InterQual® Criteria status
up icon Up
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Optum InterQual® Customize status
up icon Up
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Optum InterQual® Government Services status
down icon Down
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Optum InterQual® Review Manager – Hosted status
up icon Up
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Optum InterQual® Review Manager – Installed status
up icon Up
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Optum Medicaid Pharmacy Benefits Services status
up icon Up
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Optum Medical claim attachments status
up icon Up
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Optum Medical Record Retrieval status
up icon Up
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Optum MedRx status
up icon Up
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Optum MedRx Commercial status
up icon Up
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Optum MedRx Flu status
up icon Up
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Optum MedRx Medicaid status
up icon Up
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Optum MedRx Medicare status
up icon Up
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Optum National Payments Connector status
warn icon Warn
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Optum Patient Education status
up icon Up
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Optum Patient Engagement Suite status
up icon Up
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Optum Payer Connectivity Services status
up icon Up
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Optum Payer Enrollment Services status
up icon Up
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Optum Payer Finder website and API status
down icon Down
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Optum Payment Automation status
up icon Up
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Optum Point-of-Sale Rx status
up icon Up
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Optum Predictive Engagement status
down icon Down
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Optum Professional Claims API status
warn icon Warn
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Optum Prometheus Analytics status
up icon Up
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Optum Provider Directory status
down icon Down
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Optum Provider Manager status
up icon Up
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Optum Pulse Revenue Cycle Benchmarking™ status
up icon Up
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Optum Real-time eligibility transactions status
up icon Up
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Optum Reimbursement Manager status
up icon Up
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Optum Remittance/ERA transmission status
up icon Up
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Optum Revenue Analytics status
down icon Down
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Optum Revenue Integrity (Coding Services) status
up icon Up
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Optum Revenue Performance Advisor status
up icon Up
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Optum Risk Adjustment Coding status
down icon Down
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Optum Risk Manager status
up icon Up
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Optum Risk View status
up icon Up
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Optum Rx Assist status
up icon Up
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Optum Rx CardFinder Services status
up icon Up
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Optum Rx Connect Solution status
warn icon Warn
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Optum Rx Edit status
up icon Up
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Optum Rx Network Solutions status
up icon Up
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Optum Rx Network Solutions ePrescribing status
up icon Up
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Optum Rx Processor Alerts status
up icon Up
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Optum Rx Secure Site status
up icon Up
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Optum Settlement Advocate status
up icon Up
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Optum Shop Book and Pay status
down icon Down
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Optum Smart Commercial Pharmacy Services status
up icon Up
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Optum Smart Connect, Smart Appointment Scheduling, & Clinical Care Visits status
down icon Down
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Optum SmartPay Plus for Providers status
up icon Up
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Optum Third-Party Administration status
down icon Down
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Optum Turn Rx status
up icon Up
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Optum Virtual Front Desk status
down icon Down
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One App that has it all

With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Optum outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.

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About our Optum status page integration

Optum (Healthcare services and support for better experiences and lower costs) is a a Healthcare solution that StatusGator has been monitoring since July 2024. Over the past 5 months, we have collected data on on more than 183 outages that affected Optum users. When Optum publishes downtime on their status page, they do so across 114 components and 19 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

If you're wondering, "Is Optum down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Optum is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

Many StatusGator users monitor Optum to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

  • Early Warning Signals

    If we detect a potential Optum outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.

  • Down Notifications

    If Optum is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warning Notifications

    Warn notifications are used when Optum is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Maintenance Notifications

    Optum posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Optum enters a pre-planned maintenance window, keeping you up to date.

  • Status Messages

    When Optum posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Optum has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Optum has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Get notified about Optum outages

Stay updated with instant alerts for Optum outages by signing up now!

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Frequently Asked Questions

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