2025: The year of the global cloud outage
Last checked from Optum official status page 17 sec. ago
Healthcare services and support for better experiences and lower costs.
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Report an outageStatusGator last checked the status of Optum on and the service was operational. There have been 5 user-submitted reports of outages in the past 24 hours.
This chart represents Optum service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Optum status data.
View and upvote the most commonly reported Optum issues to help us better indicate the service status.
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Report an outageSee recent outage reports from real Optum users
2 outage reports in the last 24 hours
Alabama, United States
Sign in problem
4 minutes ago
4 minutes ago
Massachusetts, United States
Error message
about 14 hours ago
about 14 hours ago
Explore our interactive Optum outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Optum outages, giving you a clear view of performance and downtime trends.
Top reported Optum outage locations, last 24 hours:
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Optum disruptions that StatusGator customers knew about before the rest of the world:
This rating evaluates how quickly Optum acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay 30 - 120 min
This rating evaluates how quickly Optum acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
Avg. delay 15 - 30 min
Avg. delay 30 - 120 min
Avg. delay 2 - 4 hrs
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Optum Rx phone lines not connecting or returning busy signals. | 40m |
Never acknowledged
|
|
| Login and account access issues due to service outage | 1h 46m |
Never acknowledged
|
|
| Login issues affecting online pharmacy and app. | 1h 17m |
Never acknowledged
|
|
| Phone support lines not working or unreachable. | 3h 27m |
Never acknowledged
|
|
| Account access issues. | 9m |
Never acknowledged
|
|
| Sign-in issues due to server and configuration errors | 1h 18m |
44m later
|
|
| App and website not loading after login | 55m |
2h 53m later
|
|
| Payment information not displaying | 29m |
Never acknowledged
|
Follow the recent outages and downtime for Optum in the table below. If you're experiencing a problem now, check the current Optum status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Initial Notice: ERX-NETWORK (CHC) - Electronic Prescriptions are failing to/from pharmacies
|
40m |
Down
|
|
|
Update Notice: MEDICAL NETWORK RELAY EXCHANGE - Service Disruption involving Enrollment Central.
|
2h 10m |
Warn
|
|
|
Initial Notice: MEDICAL NETWORK RELAY EXCHANGE - Service Disruption involving Enrollment Central.
|
15m |
Warn
|
|
|
Initial Notice- Clinical Exchange- delay with results processing
|
1h 15m |
Warn
|
|
|
Initial Notice: ENGAGECARE PROVIDER - Some Clients are getting Timeouts while Accessing the Application.
|
1h 55m |
Warn
|
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View details of the current Optum status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Optum is down or facing partial disruptions.
Stay updated with instant alerts for Optum outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Optum outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 7,030 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Optum (Healthcare services and support for better experiences and lower costs) is a a Healthcare solution that StatusGator has been monitoring since July 2024. Over the past over 1 year, we have collected data on on more than 527 outages that affected Optum users. When Optum publishes downtime on their status page, they do so across 26 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Optum down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Optum is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Optum to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Optum incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Optum outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Optum is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Optum is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Optum posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Optum enters a pre-planned maintenance window, keeping you up to date.
When Optum posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Optum has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Optum has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Optum outages by signing up now!
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