21,228 outages in February - Here are the biggest:
There were 137 Sumo Logic outages since January 2025 which are summarized below, including incident details, duration, and resolution information.
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Sumo Logic experienced a brief outage affecting the core service for about 5 minutes. The incident began at and was resolved by . The status page showed an initial outage entry followed by a restoration update, with two official updates issued during the event. There were no observed user reports associated with the outage.
Sumo Logic's CSE Processing Pipeline in Europe 1 (EU) experienced degraded performance, causing delays in ingest and processing of security records. The issue began at and affected the Europe region, with users potentially noticing slower security data ingestion and processing. The provider issued two status updates during the incident, and the EU component returned to normal by .
The impact was regional to Europe 1 (EU) and lasted about 1 hour and 15 minutes before services returned to normal.
Sumo Logic's Korea-based CSE Processing Pipeline experienced latency in processing and displaying security data, resulting in degraded performance for users in that region. The issue began at and was resolved by , lasting about 2 hours and 35 minutes. The provider issued 2 status updates during the incident, noting ongoing investigations and the eventual recovery as the pipeline returned to normal. The impact appeared localized to the Korea region's CSE Processing Pipeline, with no broader regional impact indicated on the status page.
The Logs Collection component in the North America 1 (US1) region experienced degraded performance with slow log query execution. The incident began on and was resolved by , lasting about 1 hour 30 minutes. The provider issued two status updates during the incident, first noting investigations into problems with Logs Collection and later confirming restoration of normal service.
Impact appeared limited to the US1 Logs Collection component, with no broader regional impact reported.
The CSE Processing Pipeline in the Korea region experienced latency, causing delays in processing and displaying log data for Sumo Logic users in Korea. The outage began at and was resolved by , lasting about 2 hours and 20 minutes. The provider noted the issue and that log processing and display were impacted, issuing two status updates during the incident. The impact appears regional to the Korea KR deployment, with no indication of global service disruption.
Sumo Logic reported latency in the CSE Processing Pipeline that affected processing and display of security data across multiple regions. The impacted components were CSE Processing Pipeline / North America 2 (US2), CSE Processing Pipeline / Europe 2 (DE), and CSE Processing Pipeline / Canada (CA). The incident began at and was resolved by , lasting approximately 5 hours and 35 minutes, with degraded performance as security data took longer to process and appear in dashboards.
Sumo Logic issued two status updates during the incident: the initial note stating the source of the issue and ongoing fix (latency in processing and displaying security data), followed by a resolution update when the pipelines returned to normal. The impact was confined to the CSE Processing Pipeline across the listed regions, with services returning to normal after the incident duration.
Sumo Logic experienced a brief latency issue affecting the Logs Searches component in the Europe 2 (DE) region, causing delays in processing and displaying log data for users. The incident began at and was resolved by , lasting about 10 minutes. Sumo Logic issued two status updates during the incident, describing ongoing investigations and restoration of normal service. The problem was localized to Logs Searches in Europe 2 (DE) and did not indicate broader impact across other regions or components.
Sumo Logic experienced a brief regional latency issue in Logs Collection for Europe 1 (EU), causing delays in processing and displaying log data. The incident began at and primarily affected the Logs Collection / Europe 1 (EU) component before being resolved by . The provider issued two status updates during the incident as the team investigated the latency issue, and service was restored quickly. The disruption lasted about 5 minutes and was localized to the Europe 1 region.
Sumo Logic experienced a metrics data issue in North America 1 (US1) affecting Metrics Collection and Metrics Searches. Real-time or near-real-time dashboards and analyses could show missing data for queries that include current data or extend beyond the current day, leading to incomplete results for users relying on fresh metrics. The outage impacted two components within US1: Metrics Collection and Metrics Searches.
The incident started at and concluded at , for a total duration of 2 hours 40 minutes. Sumo Logic issued two status updates during the incident and confirmed the two affected components: Metrics Collection / North America 1 (US1) and Metrics Searches / North America 1 (US1). The status was restored to normal after the second update.
A brief degraded performance event affected Sumo Logic's Metrics Collection in North America 1 (US1). Users may have seen delays in processing and displaying metrics data within dashboards and alerts. The incident began at and was resolved by , lasting about 20 minutes. The provider's status page reported a problem with Metrics Collection and indicated ongoing investigation.
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